I'm glad to see there are a few alpha males still in existence!, as far as my critiscisms are concerned take it like a man, take it on the chin, and just bloody get on with it, if you are cleaning upholstery for a living one of the first things you should learn is always , always always always thoroughly cover the floor, never, never , i mean never wear clothes or garments that will run, i dont know who is teaching who on these forums but if thats the standard? Maybe for many of you out there the reason you are self employed is because you just are not employable, meaning you cannot take personal critiscm when you have made basic, no childish errors, if you put a post on here regarding your inadequacies, dont expect all your going to get back is a pat on the back and there, there, there, it all be alright , you'll be wiser next time. Some of us out here have far higher standards than that, and on a forum such as this have a right to say how we feel about this kind of poor business practice. i have not insulted anyone, just pointed out that by some peoples standards and that would include customers what he has done is ridiculous. As for all the week non alpha males out there coming to this guys rescue like he was a damsal in distress, just grow up, and pete why not leave names like paul pearce , john bolton and derek bolton out of this, they are not legends just ordinary people doing a good job, and i am sure they would not advocate not covering carpets or flooring while they are cleaning upholstery.If you dont like my posts then quite simply...dont read them.