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Dean Aspects

  • Posts: 1786
Best type of customer
« on: November 01, 2007, 06:09:08 pm »
Tuesday one of my customers told me that as i had a family to provide for my prices should go up so she put it up only by £2 but i want more customers like that ones that realise that we have to make a living

Wednesday another tells me that they are off to usa for 3 months from next month so they paid me in advance even though i told them that i would leave the windows till they came back if they wanted but they said that they wanted them done

These are the type of customers that you look after  :)

Dean

macmac

Re: Best type of customer
« Reply #1 on: November 01, 2007, 06:14:13 pm »
You look after them & they look after you ;) nice one
Be polite, friendly & prepared to bend a little for your customers & all will be well in my experience.

tony

Kwackers

  • Posts: 700
Re: Best type of customer
« Reply #2 on: November 01, 2007, 07:02:11 pm »
Had 3 i've quoted at £9, should've been £10 really but like all newbies, i quoted just to get the job, they've all paid me £10 anyway :)

S.A.J

  • Posts: 2162
Re: Best type of customer
« Reply #3 on: November 01, 2007, 07:20:00 pm »

Wednesday another tells me that they are off to usa for 3 months from next month so they paid me in advance even though i told them that i would leave the windows till they came back if they wanted but they said that they wanted them done

These are the type of customers that you look after  :)

Dean

I had a custormer that went off to india for 2 1/2 years and they still wanted there windows cleaning. I emailed after each clean and they paid me via bank transfer.


Gordon Saunders

  • Posts: 174
Re: Best type of customer
« Reply #4 on: November 01, 2007, 08:50:53 pm »
A customer of mine passed away recently .Before he passed away he left instructions with his daughter to pay me from his estate untill the house was sold .I continued to clean windows for 6 months and the money was in a pot in the greenhouse every time . was strange to be cleaning a dead mans windows bless him
  Gordon

Re: Best type of customer
« Reply #5 on: November 01, 2007, 09:44:15 pm »
Had 3 i've quoted at £9, should've been £10 really but like all newbies, i quoted just to get the job, they've all paid me £10 anyway :)

Go for the tenner mate, you would have still got it.  ;)

It's a trap not to fall into, it's easier to build a good round, than to build a cheap round then try to up your prices when full. The customer bass you need to build is for a price you want to work for, keeps you going back & that's what most custys want, regular & reliable, if the job is a tenner quote it.