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Feen

  • Posts: 562
To sill or not to sill? That is my question
« on: October 18, 2007, 06:58:41 pm »
Lost a job yesterday on an upstairs flat because and i quote "you're washing the crap off the window onto the window sill." So my question is, how much do you clean? Windows only. Windows and frame. Windows, frame and sills. The above plus walls, dogs bed, dirty dishes and the laundry ;D ;D So what do you do and where do you draw the line?
Feen

m.b.s.

Re: To sill or not to sill? That is my question
« Reply #1 on: October 18, 2007, 07:11:27 pm »
windows /and sillls only if they ask at an extra price

TERRY AB

  • Posts: 167
Re: To sill or not to sill? That is my question
« Reply #2 on: October 18, 2007, 07:18:28 pm »
I believe that you have to do the sills every time, frames no.

Ian_Giles

  • Posts: 2986
Re: To sill or not to sill? That is my question
« Reply #3 on: October 18, 2007, 07:28:04 pm »
Whether trad or WFP the sills have always been cleaned, so far as I'm concerned that is the minimum that should be done.
Frames when trad were extra, though if they were already very clean, I'd often give a quick wipe around with a damp scrim just to keep them looking tidy.

Now I'm WFP the whole lot gets done, doors and frames included, and especially all the UPVC right up to and including the guttering on conservatories.
I've found it to be a huge selling point in truth, and it is still way quicker than doing them trad and only doing the glass and sills.

Ian
Ian. ISM CLEANING SERVICES

Feen

  • Posts: 562
Re: To sill or not to sill? That is my question
« Reply #4 on: October 18, 2007, 07:39:40 pm »
Ian, How do "you" do sills upstairs wfp? Do you do all the windows and then go back over the sills with the brush angle changed? Do you change brush? Any tips?
Feen

stevedale

  • Posts: 34
Re: To sill or not to sill? That is my question
« Reply #5 on: October 18, 2007, 08:01:45 pm »
always give the sills a wipe ..... its our mess .... now i,m wfp tho i do the lot , keep getting asked if i,m putting me prices up ...... not putting my regulars up (till april),                 but newbes are a lot dearer ,  it is a good selling point
                             steve

Ian_Giles

  • Posts: 2986
Re: To sill or not to sill? That is my question
« Reply #6 on: October 18, 2007, 08:14:30 pm »
I generally have enough of an 'angle' on the brush that allows me to at least to use the side of the bristles on the brush to wipe upstairs sills.
It generally only needs a fairly cursory wipe to get them reasonably clean I find.
You can't see of course, but as I've not had a single complaint I can only assume I am doing them to the satisfaction of the customer.

Ian
Ian. ISM CLEANING SERVICES

mark dew

  • Posts: 2901
Re: To sill or not to sill? That is my question
« Reply #7 on: October 19, 2007, 01:38:53 am »
i quote for the window which includes frames and sills. I know some avoid the frames but i consider it half a job to just clean the glass. And a clean frame and sill are eyecatching and can make all the difference between a good job and a brilliant job.

Paul Coleman

Re: To sill or not to sill? That is my question
« Reply #8 on: October 19, 2007, 02:10:15 am »
I generally have enough of an 'angle' on the brush that allows me to at least to use the side of the bristles on the brush to wipe upstairs sills.
It generally only needs a fairly cursory wipe to get them reasonably clean I find.
You can't see of course, but as I've not had a single complaint I can only assume I am doing them to the satisfaction of the customer.

Ian

I did lose a couple when I first went to WFP due to the sills not being clean enough.  However, judging by previous comments they had made, they were anti WFP anyway and would have found an excuse for cancelling anyway.

steve m

  • Posts: 796
Re: To sill or not to sill? That is my question
« Reply #9 on: October 19, 2007, 07:41:23 am »
when I quote its for the window,not for glass. A window inludes frame ,glass and cill

Grafters Cleaning Services

  • Posts: 1287
Re: To sill or not to sill? That is my question
« Reply #10 on: October 19, 2007, 08:01:14 am »
i do sills as standard
JAY "GRAFTERS"
From Southampton
www.high-shine.co.uk

bumper

  • Posts: 872
Re: To sill or not to sill? That is my question
« Reply #11 on: October 19, 2007, 08:03:00 am »
i always wipe the sills with a dry towel to leave them nice and clean and dry and not  wet through with water ;D

Rob.Hall

  • Posts: 1075
Re: To sill or not to sill? That is my question
« Reply #12 on: October 19, 2007, 09:49:48 am »
If you are wfp, get a cill brush. Good bit of kit.  Go to Alex Gardeners site for more info.

on upstairs windows these brushes work a dream.

Saves complaints!

need a cleaner

  • Posts: 409
Re: To sill or not to sill? That is my question
« Reply #13 on: October 19, 2007, 11:24:58 am »
vikan sill brush on here aswell, i love it, just a shame its so heavy, the same brush design but with a lower weight would be a winner all around ;D

TVCS

  • Posts: 884
Re: To sill or not to sill? That is my question
« Reply #14 on: October 19, 2007, 09:06:01 pm »
did a new clean today and the sills and frames were really filthy.
The lady paid me when I started and then went out.  when she came back I was on the last couple of windows and she came running round to me looking really panicky.   " how much extra will it be for doing the frames?  I only wanted the windows doing."

When I told her the frames and sills were included in the price she was shocked.  When cleaning a window trad or wfp I do the lot.  IMO its a half job otherwise.
Veni, vidi, vino, splatus.

 (I came, I saw, I drank, I fell over...)

Re: To sill or not to sill? That is my question
« Reply #15 on: October 19, 2007, 09:11:27 pm »
If you are wfp, get a cill brush. Good bit of kit.  Go to Alex Gardeners site for more info.

on upstairs windows these brushes work a dream.

Saves complaints!
do you have a link to it? as the site is a bit of a nightmare to find things  ::)

need a cleaner

  • Posts: 409
Re: To sill or not to sill? That is my question
« Reply #16 on: October 19, 2007, 09:54:09 pm »
If you are wfp, get a cill brush. Good bit of kit.  Go to Alex Gardeners site for more info.

on upstairs windows these brushes work a dream.

Saves complaints!
do you have a link to it? as the site is a bit of a nightmare to find things  ::)

Here you go  http://www.gardinerpolesystems.co.uk/acatalog/shop.html?http%3A//www.gardinerpolesystems.co.uk/acatalog/Accessories.html&CatalogBody

bottom of the page :)

M & C Window Cleaning

  • Posts: 1581
Re: To sill or not to sill? That is my question
« Reply #17 on: October 19, 2007, 10:01:11 pm »
Quote
However, judging by previous comments they had made, they were anti WFP anyway and would have found an excuse for cancelling anyway.


Had my first cancellation today with this strange excuse. "All that water's made my front door stick shut."
It was a custy I thought I was going to lose but the excuse was great considring I only do the tops WFP and her door has a canopy that makes the water fall clear of the door by 600mm.

As for frames and ledges, now I'm WFP (top only at the mo) all the frames and sills get done, top and bottom.                                                                                                                                                

davetherave

  • Posts: 172
Re: To sill or not to sill? That is my question
« Reply #18 on: October 20, 2007, 10:26:39 am »
i always do the sill because they get really dirty. i do the frames on the first clean and they stay clean for ages only needing the occassional wipe.

Pittmonkey

  • Posts: 1097
Re: To sill or not to sill? That is my question
« Reply #19 on: October 20, 2007, 10:51:19 am »
Sill brush for me too on my 15ft Pole. To heavy on the 28ft so just angle the brush to wipe the sill. Also clean frames, doors (if UPVC, not wooden most leak) all part of the service. Custies love it!!

Wayne
'Success is buried in the garden of failure'