[johnny_h]

just been to do a customer for the second time , she comes out half way through saying "i think i'll leave it for another month " so i said that will be £6 for the front few windows and thank you for your brief custom "oh i want you back next month"  "no thanks  i only keep regular customers not messers "says i , and this the customer who wanted half the conservatory roof cleaned because it would be too expensive to have the whole job done! good riddance............rant over

[niceandclean]

Ha ha, some customers!! 

[S.A.J]

its coming up to that time of year again 

[nat]

i've had a note today sayin "wasn't impressed with the last clean so please can you clean next month then clen every two months??"

if it was that bad wouldn't you cancel? why not just say its winter and i want them now cleaned every 2 months time for all the excuses...get ready!! :

[pingu]

Canvass & leaflet the area to replace the customer......

[nat]

Canvass & leaflet the area to replace the customer......

I build more than i lose but it is time for silly excuses

[Count Phil]

That's funny, I don't tend to get excuses, people are just straight with me. Or rude. Maybe you intimidate them?

[supernova77]

All my customers are x8 weekly... I had one the other day ask to skip this time as they weren't too dirty.

The first thing I did when I got home was delete them from George.

I have no time for messers anymore... Got more than enough decent customers to keep me going.

Andy

[Village Gleam]

Good for you Andy.
You were making an impression when I was just starting, to a degree I have copied your strategy(and with some success). I find most things that you say very sensiblle.

You don't somment as fully now. I did laugh when WW offered you web advice, but I have gotten to like WW also.

[rugby]

All my customers are x8 weekly... I had one the other day ask to skip this time as they weren't too dirty.

The first thing I did when I got home was delete them from George.

I have no time for messers anymore... Got more than enough decent customers to keep me going.

Andy

same here,dont think twice about it any more,like you i deleat of george and forget about them.

[SonOfFormby]

All my customers are x8 weekly... I had one the other day ask to skip this time as they weren't too dirty.

The first thing I did when I got home was delete them from George.

I have no time for messers anymore... Got more than enough decent customers to keep me going.

Andy

How do you completely delete a customer from George?

Lee

[edd]

delete delete all the way guys we had a good one today we cancelled one
for £12 then did the neighbour the same  size for £25 result 

[chrismroberts]

Had one the other week.... REALLY annoyed me LOL...

They were having a conservatory built, so I just did the windows I could and left my card.

Got a call from the guy to tell me he didnt want them done that time as he was having a conservatory built. How am I supposed to know if he doesnt tell me??

So I say... "OK, itll just be a fiver for the windows I did and that'll be fine", to which he tells me.... "oh, I'll give you a couple of quid this time, but I didn't really want them doing".

A couple of quid?!?! Noooo, a fiver please....

Swiftly dropped him!!

[supernova77]

Good for you Andy.
You were making an impression when I was just starting, to a degree I have copied your strategy(and with some success). I find most things that you say very sensiblle.

You don't somment as fully now. I did laugh when WW offered you web advice, but I have gotten to like WW also.

Thanks for the comment VG .

Whereabouts are you based? How long have you been going?

Andy

[windowwashers]

Good for you Andy.
You were making an impression when I was just starting, to a degree I have copied your strategy(and with some success). I find most things that you say very sensiblle.

You don't somment as fully now. I did laugh when WW offered you web advice, but I have gotten to like WW also.

Why did you laugh VG, I did help  And I like you too 

[mike richardson]

when the customer  says not to clean them this time,i do  as some of you do and just delete them from the sheets, after they see you doing nxt door a few times & missin them out they come over & ask why not theres, this is where i act really thick, oh sorry i say i thought you ment cancel for good,they arnt so quick nxt time to put you off, but lately i aint even bothered the nxt time,