[shammy davis jnr]

is it just me our in the dictonary is there  first class second class working class then window cleaners class
you know the type of people would not wipe s,,t off your shoe on
why is it that when anyone phones to complain our has any issues with you our your company they think they are twennty stations above you  ive been in this job a while now and to this day it gets harder to hold my tounge
ive tryed tghe polite way it dont work the ass lickin way it dont work  i just laugh now and give it what ever
like last week done my local boots for 3 years the manager would not sign the satisfaction slip for my guys she wanted to see me so an hour our two later in i goes yes whats the problem
the windows aint been done so i aint signin lol becase i did not se you clean the windows
thats becase i done them at 6.30 this morning as i have done for years
and it was me who personally cleaned your windows the only reason you se us once a month is becase the insides are due and shop dont open till nine
jumped up tart well i aint signing it becase i did not se the outside getting done
i said i will stop you there perhaps if you got up at f***in six thirty you would have and as for your type give you a badge and a title you think you own boots
ya divot
you should have seen her face  lol she wont tell me to heel in front of customers again  lol
its the hardest thing to take in this job i think not the rain sleet our snow but peoples perception of window cleaners as a whole
and i am uniformed sign written van etc
what do u guys think
lets have some stories could be doin wi a laugh 
yours davis

[ronnie paton]

Did she sign it??

[shammy davis jnr]

yip then jumped behind her counter with a red face i was going to say you should use some ointment on that red face of yours but thought i better quit while ahead  lol
so every morning i do it from now on there will be a windows cleaned today slip posted with time and date will need to stay on my toes now with that one lol
the great game off cat and mouse

[shammy davis jnr]

bit down today colin mc helicopter went down sat just behind my house so sad for the children

[jeff1]

You can rub salt in her wounds and be polite about it at the same time, here is what you do, get a digital camera, with time date stamp on it, Take photo/s of you cleaning the windows at 6.30am,
No way will she be able to argue with it, its a little sarcasim but your only covering your backside and at the same time showing Professionalism .

I do this with all my guttering cleans just as, before and after shots,
but I had a custy a couple of years ago trying to pull a fast one, printed off a before and after photo, went and seen him, and he couldn't argue so paid up. (then I binned him  )

[shammy davis jnr]

lol thats my point they think you take liberties with them just becase they aint in
i think half the time they are hard up and we get the brunt off it
the worst off them is the ones you dont see comming like you cleaned them that day and they talk away with you when your there then over the phone they turn into a complete nut 

[sgibsoncleaning]

you aint the only one, i had my fill of jumped up little assistants who think they are management.
did a hotel job the other week ins and outs been doing them for 4 years. i went to hand my invoice in  some temporary staff who was in charge for an hour said "i hope they have been done propaly" i looked up expecting a bit of friendly banter and she was dead serious. i just handed the invoice over and walked off. lately the whole job has got me down mainly dealing with these people. the managers are fine but these wanna bees are trying my patience.

[pingu]

There are those who have a very dated and negative opinions about window cleaners but there are window cleaners who reinforce those opinions to the customers....

It is our duty to behave politely and with dignity..if we act stupid, rude and indifferent....why would we expect to be treated any differently?

[Village Gleam]

Some people have very little power or control in their lives, and so in certain situations when they do feel totally safe, they excerise this  by being authuoratitive towards people they feel can't fight back.(us)

I deal lots of top flight people- they just leave me to get on with it, then as you come lower down the spectrum it gets progressively worse.

[geefree]

always look the part.. always be polite... always smile....

i treat it as if i was a shopkeeper...

i value the custom and i would like them to use me again.

i have worked in shops and believe me ... its exactly the same..

any person working in the public sector are open to mindless people who think we are there to be used and abused,

its the same in any other sales job too.

i think its a British Thing..

[SherwoodCleaningSe]

Do as Jeff1 said but holding a newspaper up as well.

You shouldn't be so stressed out shammy, not with all the national radio airtime you've been getting.  I'm sure I've heard your name mentioned on Radio 2 loads recently.

Simon.

[shammy davis jnr]

simon mate i aint stresed atall i go about my biz in an approprate manor but after 18 years  in the game ive had this senario a million times ,i do some top flight customers  ie the ones with helecopters instead of cars etc never had any hassel with them my vans are mint my staff freindly insured  been with me 5 years etc we know the score matey
but there is always the one our two that p you right off
its part of the job i always treat others the way i would expect to be treated my self ,if they toe the line
to hell with them i dont care if its worth a grand a clean our five pounds they start that patter there going to be told in no unsertain terms
hey its only one customer in about a hundred now and again
but surely you must get the old square peg round hole one now and again 
and its not a stress thing lol
could be early stages though
thanks for the concern thought lol

[shammy davis jnr]

simon what do u mean about radio mate  ;
beleive it our not i did radio advertising once about three years ago it did not work for me mind you was just a local station has any one ever advertised in one of the big stations  if so what was the out come

[Village Gleam]

Gazza's right, but some people want a battle. They are determined to catch you out, I've had them follow me from room to room inside as I clean. Usually not long after they dump me. Even if I was mr Pefect the outcome would be the same.
You come too often (it's on the computer and you asked for it) you just come when you feel like it (you asked for eight weeks). I must be in when you do the job, then go out just before you finish so they don't have to pay you. It doesn't matter you can come back on friday night etc.

[shammy davis jnr]

you got it to do they add it into the water system
there lies another good point the helo guys leave by the back door type lol you got to laugh at the extent people go to avoid paying
i had one guy that insists in paying his bill minuss the stamp each month  cost me 1.24 just to up lift a six pound door lol that is the reason i gave up collecting in the first place
i am going to teach him the error of his ways and charge him double nxt month and say i aint recived payment till he takes the hint
the things they come away with would they try this at tesco i dont think so

[Feen]

I don't get much of this, I'm happy to say. I am in the process of converting my customers to wfp. I did a lot today who hadn't been wfp before. I explained as i went if they were in. A couple said "well, we'll she how it turns out". I know I did a good job on them, so if it's not to their satisfaction, it's cheerio. Small domestics I should add, not big contracts. 99% are grateful and polite to me. Long may it continue