There I am last night texting my customers to get them to leave their gates unlocked, and one comes back with "I did mine myself yesterday, can you leave it this month!" No i think to myself I dont work like that, I have cleaned her 15 times before, never a problem or a moan.
3 story semi, new upvc £15.00.
I text her back and say now that she has done them and put aload of soap on the glass its going to take me longer to get them back to standard, if she is going to do them herself in the future I will have to drop her off the round.
"ok, take me off the round!"
Right I think no problem, dropped.
I do next door but one...... pulled up there this morning and would you believe it there is a window cleaner getting his ladders off his van ready to do " i did them myself yesterday's"
hello mate blah blah blah, he is charging £8.00! just started out cant get the top floor and doesn't wipe the sills. I'm pole so frames sills and glass and third floor as standard.
anyway he has bought a round from PDS, not his fault and I'm NOT about to start moaning about this being my patch, as I believe there is no such thing......its a free market place........infact i got him another new customer while we were chatting (minimum charge £10.00) and then gave him the forum website and a few others to help him out.
Now my minimum is £10.00 and i learnt that from reading on here, I am expensive for most of my work but i do a good job and my standards are high. I have never intentionally undercut anyone when canvassing, another good practice adopted from on here.
SO someone please explain why not only is PDS undercutting work to gain it but he is also underpricing to novices and taking advantage of their naiviety and GETTING AWAY WITH IT!!!
What a muppet!
RANT OVER
I will be replying to everyone of his new posts of work to sell on this forum in the future with suitable comments as I am sure you can imagine