Scott,
I used to drag my Cheyanne 3 and Pro Plus up lots of steps when hoses werent long enough to reach. Hard work and not ideal but if thats the only way you either do it or turn the job down, or as you suggest this is where a smaller machine may come in useful.
I knew my comments would wind some guys up (Not the inention) but Simbo asked for opinions and I gave mine. Your point in the circumstances you describe, I believe is a valid one.
I started out with a useless machine and a useless system (imo) using a hatchback car, but as professional domestic cleaning in my area was a relatively new thing back then in 1981, I was able to initially build my business up this way - as time has moved on and now theres lots doing it and people are more aware - I doubt you could do the same today.
Over the years I have tried to upgrade my equipment as soon as I have been able to, and always had one of the top machines, when using portables.
I upgraded from portables to a TM nearly two years ago and am very glad I did.
However My van and finances could only manage an entry level TM. This machine is fantastic and my clients are well pleased with the results. I have however got my sights set on a top of the range TM and much bigger van, just as soon as Ive paid for my existing ones.
I think if you asked a pro who has been around for more than, say, five years, and who still uses portables if he would swap his five year old Cheyanne, Pro Plus or Excel etc for a brand new Aqua 40 or similar as his main stay machine, his answer would be negative.
Everyone thinks they are doing a fantastic job, so do the clients, with better eqipment you can really turn the job on. I have a great repeat and referal business, this where the bulk of my work comes from. I am though, always seeking ways to improve the job and make it better.
Finally, for what its worth my advice to Simbo and anyone else about to start up, is start as you mean to go on, and start with the most professional machine you can possibly afford and if this means an Aqua 40 or the like - then forget it until you can get something better.
Dave.