[edd]

did not want to do this bloody job anyway but shes a ok custy so we have cleaned
all the windows except 12 patio doors which are absolutely covered in cement splashes
washed with just a rinse, now I need to know the best way of getting the cement off the glass
pilkinton crap glass you know the stuff you can not scrap or it will scratch , bytheway its a bit
scratched anyway and shes not happy .
will brick and mortar remover get it off from the builders merchants its acidic will it do any damage
to the glass or WHAT else can I use aaaaaaaaaaaaarrrrrrrrrrrrrggggggggggghhhhhhhhhhh
plz help EDD

[Pat Purcell]

Tell her to call the mason and have him remove it, otherwise no matter what you do there will be scratches and you will get the sh*t for it
The mason will probably hack it off or use muriatic acid and make a royal mess of the glass and then she can chase him for replacement
Better him than you

[Neil Williams]

Or if you really want the job (which you don't do you) then get them to sign a disclaimer that any resulting scratching will not be held against you, but warn before hand that there is a good chance that there will be.

[edd]

already getting crap for it and we told her that they will scratch if we try and clean them
but the numpty builder have and its still there a cement mixer right by the windows from
oct last year till now wow.........so its got some mess on it

[tom_currie]

agree with pat tell her to get them back and remove their splashes. i refuse these jobs as scratches are enevitable the next door neighbour to one i refused tried it herself what a mess of scratches the customer totally agreed then best get them back if scratced she wanted new glass