I contact paul everytime i have a problem , but this is now a problem too far , i just want to press buttons and for everything to work everytime.
My business now demands reliability, so cant spend time sorting software problems.
I think I need a change altogether .
Dave
Dave.
I think Steve Lowe has the right idea.
Doing things my way is fine for people who are happy with tweaking around with blank, pre-written databases and spreadsheets and entering their own formulae and raw(ish) data.
Doing things the Roundpro or George way is fine if you don't mind the occasional bug and waiting for the programmer to add an upgrade that allows you use the software the way that you want to.
However, it sounds like neither of the above apply to you.
I'm thinking maybe it is time for you to move on to the next level.
Steve Lowe mentioned Service CEO. I seem to remember that Paul C. Smith uses it too. I reckon both those guys have a decent business head so I suppose that's some sort of recommendation for it. It sounds pricey though and from what I've read, may currently be more than you need. However, I reckon it's better to have spare capacity and grow into it than to end up needing to change software again in a couple of years. Apparently Service CEO has a steep learning curve but you only have to use the features that you want to.
Don't expect an easy export/import route though from George to ANY software. Such things are usually possible from one database to another and these programs all seem to be glorified databases with a user friendly front end. However, it is these front ends that tend to prevent data movement between programs. You would need to re-enter your data manually I believe (as Paul C. Smith did). The good thing is that provided you back up your data properly, you only need to do it once - provided you choose software for your future needs as well as your current ones.