Having spoken to Mike on a couple of occaisions, and got a bare bones explanation on what I-Clean is all about, its much more than just software!
It allows prospective clients to choose their level of cleaning, depending on a quality or cost basis, or hopefully some where in the middle, the big attraction, being that the info gleaned from this is independent of both prospective client and contractor, we offer a very similair service, for a fee, of course.
There are other aspects of the service as well, H & S etc.etc. If the system is anything like ours, its not cheap, but it is comprehensive, would sign up ourselves, if a miracle happened, and it became law or was considered the industry standard.
Regards,
Rob