No they are not loyal,get a half desent domestic round before you even start looking down the commercial route.My round is half commercial half domestic but i`ve priced my domestics so well these days that losing the odd commercial isn`t a major issue.
Sorry but I couldn't disagree more. In 15 years of cleaning windows for commercial enterprises I have never lost a single customer through being undercut.
Businesses that really rely on a regular WCer would in my experience prefer to pay slightly more for a good, reliable WCer. If you can clean their windows for 6 months or as long as it takes for them to realise you are reliable, then you will have the contract for as long as you want it.
The only times I have lost commercial jobs is through businesses ceasing trading, relocating or being told from head office that their cleaning budget is being slashed. But you can lose domestic customers just as easy through selling up.
As for the original question as to how you get into the commercial sector, that is less easy to answer. Firstly you must advertise, even if it's only a free line advert in the Thomson Local. I have tried to canvass commercial work but with little success. In my experience you have to wait for them to come to you.
But don't be put off by negative comments on this forum, if I had my way my whole round would be commercial work and as for late payers, sure you get the odd one or two but on the whole I never wait more than 30 days for any money.