Hi
I am sorry I haven't been on for a while and know I should look through previous posts for this but I am in need of urgent advice, so that I can get back to a potential client.
I started up my cleaning business last September, I decided to grow things slowly and stay in the domestic market. I do not advertise and have grown well through word of mouth and have a very good reputation as luckily me and my husband are doing the work and have very high standards, which are being recognised
Kindly a friend who owns a local hairdresser suggested I put in a few cards which I have, to see what the response is. The thing is a client of theirs who runs a clinc has called me to quote, they understand that I work only in the domestic area, however like my eco friendly ethos. She is not happy with her current cleaner who she has complained to, however no improvement is being made. I picked up the smears everywhere straight away and she seems really impressed. I just do not really have any idea on how to quote in this area and would be really grateful of any idea on pricing. The clinic is basically a 3 bed bungalow that has been turned into business premises. I don't know if you charge more or less than the domestic market, as I charge an hourly rate for my domestic cleaning. It will mean cleaning 2 evenings a week (Wed/Sunday), this is not as convenient for us as our domestic, however I feel it will be an opportunity for me to leave cards for their domestic clients. I do not plan on moving into the commercial world.
I would like £45 to £50 per clean as out of hours, preferably £60 to make it worth our while, however I don't know if this is too high for the commercial market?
? I have no idea what they are currently paying.
I am really appreciative of any support on this.
Thanks in advance
Sarah