[LWC]

when a customer can explain to you properties of pure water then this just indicates that pure water works and is the best way to clean windows

i had a dentist explain it to me once, and how he used to use pure water back in the lab. and another old chap asked me how i made the pure water, is it through a deionastion unit...

people will come round to it. and if they dont...well they can either not have their windows cleaned or then can have a ruck of detergent on there windows that wil be dirty again in a week, with a fair few blade marks on the windows! ha

[Paul Coleman]

I had a customer who started telling ME about the properties of pure water.  Turned out that his profession is to do with some aspect of water purification.

hey dont use my name without permission thats copyright

So sue me   

[pylofm]

As a relative newbie...I am picking up new customers each and every week..aprox 3 to 4, as a result on saturdays both the g/f and I go out to do the quotes together....each customer has our method explained to them and this is backed up  by our terms and conditions which also include amongst many other things explain how we clean, we clean in the rain etc, etc.

As long as you take the time to explain there should not be many problems...so far have only had 1 lady that had a screaming fit when she saw the way we cleaned (husband had not told her) ...we lost that one .

Cheers
Dave.