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david_h

  • Posts: 26
Newbie advice
« on: August 27, 2004, 12:41:19 pm »
Hi All,

Thinking of getting into the carpet cleaning business..I have read a lot of the forum which has given me loads of ideas but would still like some advice..

I'm thinking of launching the business on a part time basis in the evenings/weekends whilst still doing my day job. I thought my first port of call would be to approach businesses on our local trading estate to seek jobs in the evenings when most of the staff have gone home.

When this is established I'd planned to give up the day job and expand the business to cover a wider local area (Both domestic and commercial).

Is this a feasible approach? Is it possible to 'soft start' a carpet cleaning business in this way? Would simple leaflet drops be sufficient to establish a customer base in the early months?

What's the best way of drumming up business? Obviously an ad in yellow pages is a good idea but that won't appear until next year. Would it be worth putting flyers through doors with an "Introductory offer" on them? Do I write to the MDs of the Companies on the estate?

Obviously I'd give up work as the business expanded but would need the security of a day job in the initial start up phase.

The next question I have is about earnings. How much can you *realistically* earn in the first year of operation? £10000? £20000? £30000? I have heard various figures quoted but most are from equipment sellers who obviously have an interest in inflating the earnings potential of their machines!

How many carpet cleaning businesses fail in the first year? Is the market becoming over saturated? What are the risks involved?

My next question is with regards to machines. I understand that there is a possibility of a "wet" cleaner causing the carpet to shrink, something that doesn't occur with a "dry" system. Does a "dry" system clean as well as a "wet" one? What are the advantages/disadvantages of both systems? What are the comparative costs?

Next question is to do with actual jobs and may seem rather silly, but I have been unable to find an answer: Do you move the furniture in a room and clean underneath or do you simply clean round the furniture? Perhaps you insist that the customer has their furniture removed before hand?

Any other advice for a newbie? Any machines to avoid? Any major pitfalls to be aware of? etc..etc!

Many thanks!

John_McGavin

  • Posts: 112
;DRe: Newbie advice
« Reply #1 on: August 27, 2004, 04:12:34 pm »
Hi David. I started up exactly the same way you have described. I kept my full time job and done all my business in the evenings and weekends plus a few sickies here & there  ;D

My plan was to eventually (within 3 months) leave and go into business full time however this hasnt been as straight forward as I'd like.

Firstly when I first started jobs were few and far between and because I was in quite a good paying job there was no chance I could have left and went into the carpet cleaning full time. It has only been after 6 months now that I have went part-time at my other job to concentrate on the business.

My plan is for the end of the year to be up & running on a full time basis. Im really glad Ive done it this way as Ive heard of so many people falling flat on their faces within the first year. After all Ive got a family & mortgage payments to look after like most folk here.

I had a great business plan drawn up and was going to make £££ from day one, but if the phone dont ring your in trubble.

Some people have suggested that because im not spending all my time on the business it isnt growing as it could, but on the other hand maybe I just like the added security of knowing i can eat this month!

Best of luck mate

John
John, Falkirk, Scotland

declanb

  • Posts: 36
Re: Newbie advice
« Reply #2 on: August 27, 2004, 04:39:43 pm »
Hi David,

The very first thing you need to do is get yourself on a training course. You`ll find details throughout this forum.

Good Luck,
Dec
Someone has to do it!

david_h

  • Posts: 26
Re: Newbie advice
« Reply #3 on: August 31, 2004, 03:46:13 pm »
I'll find a traning course which should hopefully answer all my technical queries..

If I decide to go ahead I will probably start part time at first and build the business up over a period of months.

What is the best way of drumming up business in the short term? Do leaflet drops really work? Will people really respond to a flyer, especially as I won't be listed in Yellow pages for some time.

(Obviously long term a more sustained approach is needed.)

Assuming I can only afford one machine, what is the best type to go for? Which type offers the best versatility and can fit in the back of an estate?

HOWARDJONATHAN

  • Posts: 10
Re: Newbie advice
« Reply #4 on: October 10, 2004, 01:02:56 pm »
Hi
You have asked exactly what I need to know as well!
I am most confused about the type of machine.
WET or DRY???????????????????
What do all the experienced guys think?

Len Gribble

  • Posts: 5106
Re: Newbie advice
« Reply #5 on: October 10, 2004, 06:33:47 pm »
Howard

You missed one LM.

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

HOWARDJONATHAN

  • Posts: 10
Re: Newbie advice
« Reply #6 on: October 10, 2004, 06:57:11 pm »
what is LM? and what do you think about the different machines?

Len Gribble

  • Posts: 5106
Re: Newbie advice
« Reply #7 on: October 11, 2004, 11:48:34 pm »
Howard

LM = low moister = DF, OP, Tex, Charly or the original bonnet systems.

Regarding machines the above are all rotary, but have to say one of them not happy but after speaking to some one on Friday the machine was not set up correctly need to talk to my friend who’s machine it was! And re test!

I have not tried one of the above machines = cleaning agents, at this moment in time two come out on top.

Len
Always bear in mind that your own resolution to succeed is more important than any other. (Sidcup Kent)

Ian Gourlay

  • Posts: 5748
Re: Newbie advice
« Reply #8 on: October 12, 2004, 03:02:08 pm »
I think the danger of starting part time is that you will have other distractions in your life pulling you away.

You trickle feed your marketing never reaching full potentential
Then the phone does not riing disapointment. Another machine on E Bay

If you spent 24k on a Franchise you would have to make it work.

What we have got is as good as a Franchise in fact better, the only diffrence is the Franchise knows how to get it right.

But it costs money to market

rioclean

  • Posts: 74
Re: Newbie advice
« Reply #9 on: October 12, 2004, 05:49:44 pm »
Dear David,

The machine I have got is an Ashbys Ninja very good all rounder and the price is good, will fit in an estate with plenty of room to spare.

When first started I got just 2000 leaflets put them out and was cleaning on the first week and had enough work the second week. I did put prices on it and I still do today
but that is a matter of choice.

If you can deliver yourself or find a family member go to selected houses.

I hope this helps

All the best Dave.
www.riocleaning.co.uk
Rochester, Kent

ian richards

Re: Newbie advice
« Reply #10 on: October 19, 2004, 05:45:55 pm »
Hi David.
I'm just coming up to my first year of trading and i'm still hanging on in there.
I got into it by chance a year ago, the story is a bit long winded so i won't bore you with the details. The fact is i went into it with all guns blazing, and because of that i picked up a few wounds on the way, ie, got my fingers burnt many times in advertising!!
However i'm still here, its hard but i'm loving it.
What i didnt do was source out site's like this one, where i could have saved my self a lot of headaches along the way.
I don't know about the part time idea working in the time scale that you are expecting, i think it may take you longer than you think, but it's definitely a safer way, from a financial point of view. A leaflet drop is good idea, but remember the success rate of one of these is statistically about 1% and you have to get the ad right, there alot of people out there doing this very cheaply and badly, i'm not saying i wouldnt do it by the way, but thats your call.
What i definitely would do is get yourself on the NCCA course a.s.a.p for the credability. Get yourself into some parish magazines, they are very cheap, usually last for a year, and church going people, usually like to use people from the same community. Dont spend silly money on advertising, and being talked into buying space by some eager salesman just looking after his own backside!! And this industry is quite technical really so learn your stuff!!
Best of luck
Ian   
 

buyhostmachines

  • Posts: 14
Re: Newbie advice
« Reply #11 on: October 29, 2004, 08:39:11 pm »
Hi David,

If it's not to late, I'd like to recommend a carpet cleaning machine that will save you a lot of head aches in the long run.  I've been using the Host Dry Extraction Carpet Cleaning System for over 20 years, have never had one insurance claim (you know, water damage, etc.), and customers go back to using their carpets immediately after cleaning.   And the best part about it is that customers don't have to have very much furniture moved, but if you or they decide to move any furniture back in place, you don't have to worry about putting furniture protectors under the legs, air-moving machines to dry the carpet with (that's yet another added not necessary equipment expense), down-time, no sticky detergent residue, etc.  And no, this is not a bonnet machine where you have to keep on replacing the bonnet pads every 100 sq. ft. or less.  This is a moist cellulose granual spongy like cleaner.   It works on the same principal as you kitchen counter top sponge.  A rung out sponge is evenly  moisten an therefore has the ability to loosen, trap and absorb with out over-wetting or smearing the dirt around, and with portable ease.  One machine to start out would probably weigh approximately 4o lbs. and handle can snap right off to making putting this machine into even a compact car not a problem at all. I can carry up to 4 machines and detached handles on one side of my pick-up truck.  Pretty neat huh?!  No hose reals, messy water tanks or spills, expensive van and motor for truck mount systems.  Host solves most all of your carpet cleaning and or maintenance problems, is recommended by over 100 carpet and fabric mills worldwide, has been rated #1 buy a leading consumer testing magazine, etc. The Host machine has 5 different brush styles for the particular pile type (including wool) of carpet that you are cleaning to brush and pile lift (at the same time your cleaning, and you will not need to go out and invest in a pile rake, cause the Host Machine does all the pile lifting for you at the same time you're cleaning.)  The Host granual sponges safely brush down deep down into the carpet pile similar to the rotation of a vacuum cleaner brush but with an another brush directly behind the other brush counter revolving in-towards the front brush and without getting the carpet wet underneath.  Each brush spool is approximately 5" in diameter and each brush clump approximately 1" long.  In my opinion, it solves all the problems that your spending extra money in equipment (such as air-movers), furniture protectors, van and truck mount systems, just to name a few. 
 
No matter what method of cleaning you choose to do, here's what you need to do first to make sure you keep the carpets dry underneath for several reasons:  #1. Get yourself into a training course that will give you not just how to clean carpets but how carpets are made, all the does and don'ts, market and research advice, how to keep satisfied customer lists and a call back schedule, one that has been recommended by lots of carpet and fabric mills worldwide, etc. #2.  Extending the life of  the carpet by up to 50%.  #3. The Host system will not break down the latex glue due to excessive amounts of water (especially hot).  #4. The Host system will not mildew and dry-rot which will cause delimitation (when primary and secondary backings come apart from each other.)  This is cause primarily when the carpet cannot dry underneath and thus mold and mildew and eventually dry-rot will occur.  The primary and secondary backing is latex glued together and is what holds the carpet tufts from coming unraveled.)  So avoid hot-water and overwetting of carpet.

Marketing:  Starting out with leaflets and or flyers around the neighborhoods and or business complexes is the most economic and targeted traffic you can do for yourself when you're first starting out.  I also recommend you keep your full-time or present job until your business surpasses your current income you have coming in from your full-time job.
 
I'm sorry this message is so long but drywd@cwnet was glad to assist you in any way that I could.  I hope this information was helpful and informative.

Best of luck,
Charles

chrisa

  • Posts: 5
Re: Newbie advice
« Reply #12 on: March 18, 2005, 10:34:11 pm »
Hi all, I'm also a newbie starting up in a few months and would benefit from some advice please.

I'm starting a cleaning biz (domestic and commercial) that'll incorporate carpet/upholstery cleaning.  I've searched this forum (which is brilliant by the way) and I notice a lot has been mentioned about machines like Prochem etc. 

I'm looking to purchase the Karcher Puzzi range (300 - 400e).  My question is has anyone used this machine?  Is it good?  Have I made the right choice?  :-\ 

Any help would be much appreciated.  Thanks

Chrisa

Adrian Makel

Re: Newbie advice
« Reply #13 on: May 27, 2005, 06:17:22 pm »
The Karcher range is o.k for car valeting or small areas of carpet.but if you are wanting to make a real go of it you would be much better off spending the money for a new karcher on a good secondhand machine.you could probally get a fairly decent secondhand prochem or hydromist cleaner for the price of a new puzzi 400. ;D

chrisa

  • Posts: 5
Re: Newbie advice
« Reply #14 on: May 28, 2005, 12:55:07 am »
Hi Adrian

I didn't realise it was that type of machine.  According to the info it said it's suitable for use over long periods.  I'll look into the other machines you mentioned.  Thanks for your advice.  :)

Chrisa

Adrian Makel

Re: Newbie advice
« Reply #15 on: June 09, 2005, 03:40:43 pm »
part time really is no good,you have to throw yourself in at the deep end and concentrate on nothing other than building your business. :)

Adrian Makel

Re: Newbie advice
« Reply #16 on: June 09, 2005, 03:41:57 pm »
AND GOOD LUCK MATE ;D ;D ;D

spindle

  • Posts: 680
Re: Newbie advice
« Reply #17 on: June 17, 2005, 10:49:29 pm »
i have used a puzzi...........they work but for small areas only.....if you have to do a medium sized room you will need to refill it twice..........they dont get as goood a finish so i have been told...........hope that helps
life is one big learning experience!!!!!!!

john obrien

  • Posts: 5
Re: Newbie advice
« Reply #18 on: June 23, 2005, 11:58:29 pm »
Leaflet drops can work 7% call back is very high but sometimes possible more like 3%. For buisness calls firt find out the name of the person to contact before phoning. I normally ask somebody working at the buisness then phone and ask for that person then simply ask when would be a good time to call apon them. ( and buy yourself a good carpet brush and some taining ). Best of luck John. 

rodcope

  • Posts: 28
Re: Newbie advice
« Reply #19 on: September 20, 2005, 04:03:43 pm »
If you start part time and many of us did, myself included, you will earn very little but it is a good grounding and you have to like cleaning. But it will supplement your income, increase your knowledge, and offer you other cleaning opportunities. You can start with a small machine Karcher Puzzi,. spraymaster 25  or numatic. these will only cope with domestic carpets, cars and upholstery. The level of business you generate will depend upon your advertising budget, strategy and how big your mouth is. There is no substitute for door knocking. But most people do not have the guts. Most important is training. I have used most powder dry cleaning systems and yes they work but not all that effective in some cases. Bonnet buffing systems are also very good particularly on low profile carpets, But I would start with a hot water extraction machine, you can always become more specialised as you become more proffecient. See the express cleaning website for more machine details.