I drafted up a leaflet that we gave to all our existing customers as well as all our new customers explaining about how WFP works, the advantages, disadavantages, etc.
Within the letter it says that we clean in all weather conditions, in reality we clean if it is drizzling, but not if it's a full downpour, but that's mainly because we don't like getting drenched oursleves!!!
Had a few moaners come out and make comments, told them to let them dry and if they have a problem to give us a ring, and yes, we have lost the odd one, but they tend to be the ones who are more trouble than they are worth and they'll need their windows cleaned before I'll need their money!!!