Did my first day WFP monday. Tonight I collected the money.
I steeled myself for complaints off one because I had made the mistake of asking her to see what she thought when she already had a history of complainting. I cleaned her AM and then picking the kids up from school that day asked if everything was okay because as I had explained to her it was a new system to me. She said that it didn't seem to remove stains as there was some bird muck that it hadn't gotten off. I asked where because I had come across some and gone to great effort to remove it. She said at the back where I hadn't seen any, I said I can't have noticed it, and she said it was pretty faint-an old mark on the window but you could see it if you looked closely.While I was still at the house she had said, you can't have done that window, the sun was low across it and it was filthy but I had done it and the dirt was inside.
Tonight when I called for the money (£8 dropped from £10 because that's what her last window cleaner charged) she was waiting for me."I don't think that new system of yours is going to work.You left spots at the bottom of some of the windows. I cleaned inside to make sure it wasn't inside and it was still there.It was easy to wipe off very faint white stains, I went outside and did it,but I shouldn't have too. "
The upstairs were fine, apart from the fact that I hadn't cleaned the sills and they were filthy. I was able to explain this, I had cleaned them quite diligently, but I found with the downstairs sills that I was washing six years dirt out from under them so that everytime I cleared them more dirt appeared from underneath. I couldn't see upstairs but the same thing must have been happening.
I left with her not paying and me having to say I would try to get it right next month. But what I can't understand is, why didn't the upstairs windows spot, and of those that did downstairs it was towards the bottom, and even though she had clearly already inspected them she never mentioned this when i had seen her that afternoon.
I don't think she's a liar, but on Monday we had snow flurries, rain , hail, all sorts. Couldn't the weather be responsible for some of this?
Because this is new to me, and she is fussy I really believed I had been concsientous. Is this one of those I am never going to win?