Vince
Whilst your neck is sticking out that far, just hang your head over this wooden block while I sharpen my axe
I hear what you're saying and would agree that there are those in our industry who have that type of mentality. But, by being members of Clean It Up, all here are showing their commitment to our industry and their own professionalism. I presume you were not refering to any of us.
Protectors are products I wouldn't be without on my own soft furnishings. I have cases where my customers have benefited many times over from them. But I wouldn't oversell them. They do not keep your furnishings clean. They do not offer stain proofing. But they do help the consumer to maintain their valuable carpets and upholstery to the highest standard.
Protector solutions expensive to buy? Not really. I suppose material costs are typically less than 50p sqM. Sold at a low profit? Only if you charge peanuts. Or need to charge a small fortune? No way! just a reasonable margin for the product, my skill and knowhow, investment in my training, equipment and all the infrastructure of my business.
If you buy quality products, offer quality service and support and offer a fair and reasonable price for it, you're well on the way to being a successful businessman.
safe and happy cleaning:)
Ken