Hi Stuart,
It's always good to bounce ideas around.
I have tried to rate the poles as a user not as a supplier. We still have a very large commercial and domestic window cleaning business and I spend at least 2 days of every week working full on with WFP. Because of this I am able to maintain a good perspective on the products without even thinking about which has a better 'mark up'.
I realise that as a supplier our firm will be perceived as having a 'bias' and that's fair enough, but I really have tried to set this up as a help to my customers. I have been thinking today, (whilst working for 3 hours with a 40ft Super-Lite, 1 hour with a 20ft Universal, 10mins with an 18ft Extender and 10 mins with a 12ft 'Tele-Lite' pole), that perhaps I could set up a benchmark comparison test. This after all would offer a definitive guide not just subjective. I tried to do this with the Super-Lite and Feather-Lite comparison, side by side, taking an actual measurement of flexile difference, although the subjective usage test was actually even more revealing. So perhaps a combination might work.
It's an idea that I think will grow and grow.
Thanks for your feedback Stuart,
Alex