Hi All
When I stopped collecting I lost about 60 customers and gained 5 evenings + 2 weekend afternoons, I think this is a fair deal.
I've since gained more than I lost.
If the customer wants to pay they will find a way, Paypal, BACS, cheque, standing order, direct debit, supermarket savings stamps, postal orders, money blue tacked to an upstairs sill, coins in a bag from an upstairs transom, money though my letter box (from a customer 12 miles away).
Remember years ago gas, electric, rent, insurance etc was all collected and now its not for very good reasons.
Theres more customers than cleaners so if they dont get the money to you then get another customer, if you get bored of an evening then go out and canvass.
Regards Mal