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S_RICHARDSON

  • Posts: 980
PRICES . . . .
« on: October 29, 2006, 07:38:57 pm »
Does anyone ever put their prices up slightly after a year or so. If so how do you word it??   ??? ???

robbie14000

  • Posts: 314
Re: PRICES . . . .
« Reply #1 on: October 30, 2006, 05:14:38 pm »
S.Richardson -

Hello we have now been cleaning your windows for over 12 months and due to rising costs (insurance , fuel etc) we are having to raise prices slightly to offset these costs.
We are raising prices by £1.00 so you rnext clean will be ?
We value your custom and hope the above increase is satisfactory.
If however you would like (name of company) to discontine our service could you please leave a message.

I hope the above is ok for you.
Thats what i use and all clients have been ok.
Regards Robbie-Clearshine-Harrogate

Mr.G

  • Posts: 364
Re: PRICES . . . .
« Reply #2 on: October 31, 2006, 11:38:50 pm »
I used to be kinda apologetic about it, till i realised that apologising made it seem like i was doing something wrong! but now i just tell em "the prices are going up next month, it'll be a pound more" and they're generally ok with it.

TVCS

  • Posts: 884
Re: PRICES . . . .
« Reply #3 on: November 02, 2006, 01:29:57 pm »
I too need to put my prices up a wee bit.  When I started I didn`t really have much of a pricing structure and I have about 3 or 4 houses that make me cringe at the moment.  I think I can put up with it till the end of the year.   My plan is to be honest with the people and tell them that I underpriced at the start and the real price will be ......
Hopefully they will be ok with it, if they don`t like it they they can lump it as the saying goes.
Veni, vidi, vino, splatus.

 (I came, I saw, I drank, I fell over...)

[GQC] Tim

  • Posts: 4536
Re: PRICES . . . .
« Reply #4 on: November 02, 2006, 05:18:18 pm »
It's funny how that goes, because everytime you go to a house that you underquoted, you do really cringe!

I had to put up one customer 2 pounds yesterday haha  :o ;D

robbie14000

  • Posts: 314
Re: PRICES . . . .
« Reply #5 on: November 03, 2006, 10:06:39 pm »
I have just bought a lot of work off a window cleaner who is retiring.
Did the work yesterday and today and wish I had not bothered.
Big houses small prices.
I don,t know how he made a decent  living.
Put half of them up ( all ok and one went up to £30.00 from £18.00 and still fine)
I do not know why window cleaners undersell themselves.
Can,t grumble as I only paid £1,000 for £21,000 work.
It,s got potential but I am going to have to work on my customers to get them round to my way of thinking.
If all else fails I will sell off my wetherby area and keep the Harrogate work (a lot higher prices.
I also love my job but hated it yesterday and today because of the crap prices.
Good luck
Robbie -Clearshine - harrogate

S_RICHARDSON

  • Posts: 980
Re: PRICES . . . .
« Reply #6 on: November 07, 2006, 02:52:41 pm »
S.Richardson -

Hello we have now been cleaning your windows for over 12 months and due to rising costs (insurance , fuel etc) we are having to raise prices slightly to offset these costs.
We are raising prices by £1.00 so you rnext clean will be ?
We value your custom and hope the above increase is satisfactory.
If however you would like (name of company) to discontine our service could you please leave a message.

I hope the above is ok for you.
Thats what i use and all clients have been ok.
Regards Robbie-Clearshine-Harrogate
Thanks For the advice it sounds staisfactory to me Thanks Again, s_richardson