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Pdh

  • Posts: 231
snapped pole
« on: October 22, 2006, 02:39:30 pm »
broke my 45 ecolite brodex pole yesterday had it about 7months i wonder if brodex can sort this out for me or am i going to have to diy it?do thy come with a warrenty?
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abacus

  • Posts: 229
Re: snapped pole
« Reply #1 on: October 22, 2006, 02:52:12 pm »
Hi
 you can useually buy new sections and replace I keek some fibreglass sheets and resin fo repairs untill the new section comes

regards grant
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A service you can count on
SAFEcontractor approved

Pdh

  • Posts: 231
Re: snapped pole
« Reply #2 on: October 23, 2006, 08:12:25 pm »
spoke to brodex today only get a 3 month warrenty so going to have repair it myself or pay them 120 quid for them to do it. 800 pound pole 3 month warrenty have to remember that and use them hard for the first 3 months.
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Moderator David@stives

  • Posts: 8829
Re: snapped pole
« Reply #3 on: October 23, 2006, 08:15:54 pm »
Pdh

Dont take no for an answer , everything you buy has a 12 mointh warranty by law,

And must be fit for the purpose it was bought for.
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John Walker

  • Posts: 613
Re: snapped pole
« Reply #4 on: October 23, 2006, 08:21:44 pm »
Quote from: Dave @st-ives on October 23, 2006, 08:15:54 pm
Pdh

Dont take no for an answer , everything you buy has a 12 mointh warranty by law,

And must be fit for the purpose it was bought for.

Yep - I agree - have a chat with your local CAB office
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BaxWalker Window Cleaning

freshwater

  • Posts: 277
Re: snapped pole
« Reply #5 on: October 23, 2006, 08:56:37 pm »
I think the 12 months only applies to domestic products.

steve@freshwatersystems.co.uk
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Pat Purcell

  • Posts: 568
Re: snapped pole
« Reply #6 on: October 23, 2006, 09:00:19 pm »
Dont know if it applies over there but if you bought it with a credit card then they may extend the warranty for you
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Boston USA    >>>>>>>>>>>>>>>   Cork Ireland

Johnboyfree

  • Posts: 161
Re: snapped pole
« Reply #7 on: October 23, 2006, 09:11:11 pm »
Quote from: freshwater on October 23, 2006, 08:56:37 pm
I think the 12 months only applies to domestic products.

steve@freshwatersystems.co.uk

Spoken like a True Retailer ;D ;D...Does this mean that whatever I buy for my Business,
e.g. Poles,pumps etc.dont allways have a 12 month Guarantee.....I just assumed they would....
Nice to know ::)
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wightsurf

  • Posts: 1774
Re: snapped pole
« Reply #8 on: October 23, 2006, 09:25:22 pm »
the law states that it has to be fit for the purpose , ie what is the standard life of a product and thats it's . 12 months is the norm but if push comes to shove you can get more i think it's the 1986 sale of goods act or something like that
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Pdh

  • Posts: 231
Re: snapped pole
« Reply #9 on: October 31, 2006, 04:57:29 pm »
 fixed it myself its now a 44ft pole.saved myself 120 quid they wanted to charge me for the repair.
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Alex Gardiner

  • Posts: 7740
Re: snapped pole
« Reply #10 on: October 31, 2006, 05:10:58 pm »
Hi PDH,

how did it snap? was it standard use or were you shutting a window with it. The only time I have ever snapped a pole has been pushing shut a window or jamming it in a balcony rail (1 month old!!) and hence has never been covered under the Sales act!

Alex
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stuart@skypole

Re: snapped pole
« Reply #11 on: October 31, 2006, 06:53:52 pm »
warrantte covers general wear and tear,

read all small print on there terms and conditions of sale prior to purchase.

rgds
stuart
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