Did a clean 23rd September 2005 and was unable to get payment despite several special journeys. Each time I was in the area I would knock the door but without any success. Last month out of frustration I sprayed the windows and let them dry smeary. Anyway yesterday I knocked the door again, more in hope than expectation, and guess what, she came to the door with payment in her hand, "£7.50 is it?" Yes thanks, I said politely, as I was too astounded to make any sarcastic remark. No apology or offer of additional amount to cover wasted journey etc. whatsoever.
Still, I felt that I'd made a moral victory, no matter how insignificant.
If at first you don't succeed etc. etc.
Feel much better now
Cheers
Dick