thanks all,
I have got a letters i carry on me explaining law etc,
I was going to put these out before using new system but decided against it,
as If the customer was never in anyway they wouldn't know(what you don't know doesn't hurt you)
I just told the customers I see.
one yesterday said the system doesn't do as good a job as you on ladders; I'd explained if you weren't happy you should have said and I would have come back and corrected the offending windows I'm not going back to ladders and if it's down to your perished rubbers on upvc frames; then i'l find you another w/c.
when she showed me inside the kitchen window there were a few tiny spots
.
I try to do kitchen windows trad if i can reach as i know these get put under the microscope.
thanks everyone.
many thanks Alex will take you up on your kind offer, will be in touch
Lee
I hope one day to be answer people's question's on here instead of asking so many.
Just like to say what great people and what a great site.
Have a good weekend all!