[Helen]

Put some business cards out today in an area where we already clean. On the back was written amount for cleaning and in small writing todays date, well in the past people have rang up saying you said £10 (eg) on the card. Yeh but that was 18 months ago, so we're covering ourselves there.

So later this afternoon a phone call saying we didn't want our window cleaned. Had to explain we didn't clean your windows it was just what we would charge if we did do them'

[windows_chepstow]

Helen,

Written communication is sometimes a 'bugger' to get right. 

Maybe before you post stuff though people's door, ask a friend to read your material and ask them to be honest with their opinion.

I'm also not sure I agree with writing the cost of the clean on a 'canvassing' leaflet you post through people's doors.  That's more guess-work, (I guess) since I doubt you check the rear of every house you put them through.

I also think potential customers are more concerned about how you look (do you look like you're going to 'rob them'?), rather than just a price.

Just my thoughts!

PS.

It's 'Doh!', not 'Dooh!'; 'Doh!'

[Helen]

Tosh, if you read the post, you will gather that I was just topping up in an already well established area, that I was cleaning in at the time.Did not have canvassing leaflets as we are lucky enough not to have do "actively" canvass at the moment. Have already seen back of property as has been empty for a while, and have been round back, but next door mentioned that newbys had moved in. Have never guessed at a price and would advise anyone not to do so. When we actively canvassed yes we did check every rear of every property and if we couldn't get to the rear then we wouldn't canvass that property for obvious reasons. Experience has taught us that people will react to prices on leaflets in one way or another and if they don't call then they really don't want us and if they do you are 95% of the way there! Image is in the eye of the customer

[Ian_Giles]

You very politely put Tosh in his place there Helen

and fully elaborated on your original post for us all too

Ian

[Helen]

I'm just a fun living girl at heart