Ever since I started window cleaning, I have had a problem with back gates. Now that we use a pole system rather than ladders, this has become a little bit worse, as you dont have ladders to hand. I have been giving some thought to how to solve the problem, and I'd welcome your comments:
1: Only doing the fronts if they are not in to open up the back. We do this already for some, the problem is that you're missing out on work.
2: Asking for a key for the gate, and keep it with a keyring with a number on. Have the customer's number on the worklist.
3: Encourage customers to get padlocks that use a COMBINATION. That way they dont need to give you a key. The combination could be on the worklist.
4: Getting some scramble netting to throw over, rather than using 2 ladder sections.
I'm sure there must be a simple way of solving this problem, maybe staring us in the face!
-Philip