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Trevor Knight

  • Posts: 1825
Re: door knocking
« Reply #20 on: August 25, 2006, 01:35:58 pm »
No worries Rob,

I understand what you mean now.

Cheers,

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

captain lard

  • Posts: 304
Re: door knocking
« Reply #21 on: August 31, 2006, 05:44:39 pm »
Why put your price on your leaflet? Easier to explain what you do when people ring for a quote i believe.

Regards Rob.

This is a way of undercutting people.

If a customer has a window cleaner and he charges £15 and someone puts a leaflet through the door for say £10, the chances are some of them will ring and say, "Hi, you put a ticket through my door for £10, I want to go ahead"

It is not the best practice as also the person putting the tickets through the door doesn't know what is involved around the backs etc....

Personally I have had this happen to me and it caused alot of problems. Luckily I managed to sort out the problems and only lost 3 jobs.

Trev

I see your point Trevor but I was not trying to undercut anyone,I had a lead which was this street was without a cleaner and they were desperate,I put the price on so that they could decide if they wanted me to do the job.I have since found out that there was someone doing that street but cheaper than my quote.If I had known there was a cleaner I would not have leafleted.
Did begin to canvass one street a couple of months ago,once again the lead was this street was desperate,no cleaner for ages etc so I go round and immediately realise there is an established cleaner and I am undercutting him,I immediately backed off and turned down the person who wanted me.
Problem round my way is am beginning to believe there are a lot of cowboy outfits doing it to supplement their benefits and they do a street here and there.Totally knacks my efforts to get a decent price.Plus you arent sure who is legit and who isnt.I suspect a lot of guys round here are not legit,just feel there are a lot of low key operators.As a resault I am thinking maybe I need a bold approach and broadcast I am legit,local,insured and reliable.
I was at a posh estate today where I had another lead-no cleaner -though one bloke i spoke to reckoned there was one,though he hasnt been for a while but I went in with a reasonable quote but cos these jokers do them for very little-then disappear-people get upset when you arent prepared to do it for nowt as well.Didnt like the estate anyway,lots of porches and difficult access (I am trad) and  high gates causing problems to access the rear.Decided to leave it alone.
Went leaflet dropping in some terraced streets instead,2 phone calls and 2 jobs so far.

captain lard

  • Posts: 304
Re: door knocking
« Reply #22 on: August 31, 2006, 05:50:57 pm »
Why put your price on your leaflet? Easier to explain what you do when people ring for a quote i believe.

Regards Rob.

This is a way of undercutting people.


It is not the best practice as also the person putting the tickets through the door doesn't know what is involved around the backs etc....


Trev

True though on my leaflets I do make it clear what a price is for,ie a house or quote another price for a conservatory,having said that you are dead right as you do need to go round and see exactly what is there.I mean it is ok if its a moderate conservatory but if it turned out to be massive I might be doing meself.
I have tried a mixture of approaches,quoting prices,not quoting,knocking etc.Am short of work for next week like but its not looking good on me campaign to expand though am going to try again tomorrow pm and Saturday so there is still time.Fingers crossed.

Trevor Knight

  • Posts: 1825
Re: door knocking
« Reply #23 on: August 31, 2006, 06:41:01 pm »
Hi Captain,

Never walk away from an area or street just because there is another window cleaner operating. As long as when you door knock if they say they have a window cleaner then leave a card and walk away you will have no problems. I have yet to meet a window cleaner thats does an entire street, it just doesn't happen.

Go back to the lady that wanted your services and take her on your books, thats all fair game mate.

As for your prices comparing to other window cleaners, my advice would be to highlight on your literature that you are REGULAR, RELIABLE, INSURED, PROVIDE REFERENCES, CARE TAKEN WITH GARDENS, 12 MONTH SERVICE. Use bullet points to get your message accross that this is a legitimate business and not some fly-by-night.

I know it is a hard slog but keep going, the results will come eventually. Have you thought about offering your exisiting clients 25% off thier next clean if they introduce you to any of thier friends that need a window cleaner? I did this some years back and it worked well for me.

I am not convinced a price on a ticket is a good idea, thats only my opinion, if I picked that up on my door I would maybe think yeah right, whats the catch or even worse has he been in my garden?????

Keep it going and don't leave a door un-tapped.

Best wishes,

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

captain lard

  • Posts: 304
Re: door knocking
« Reply #24 on: August 31, 2006, 11:00:04 pm »
Thanks for the advice and good wishes Trev,need them today,bad day door knocking and leafleting but I am new and learning all the time in terms of getting new customers and pricing.Up here people want it for nothing,the customers I have I feel value me,no complaints no lost customers,I am just becoming frustrated because I need to take on new customers and cant get them.Might be treading too warily as well but tomorrow is a new day,a new start and another dollar beckons so I try again.
One lady who I clean for introduced me to what she called two friends whcih gave me two good paying jobs,realised when I was there that she cleaned for them,did her next clean for nothing as a thankyou but it did occur to me that if I offered something along your lines it might pay off.My wife said I was too extravagant with that lady but I just appreciated her help you know.

Trevor Knight

  • Posts: 1825
Re: door knocking
« Reply #25 on: September 01, 2006, 06:38:44 am »
I Captain,
Have a good day today.

The lady that got you the work may be worth talking to about introducing you to people she knows need a window cleaner. I wouldn't clean her for free unless she rattled off a long list of names.

Best of luck,

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

ducky

  • Posts: 600
Re: door knocking
« Reply #26 on: September 02, 2006, 08:18:27 pm »
 hi tam  george is working for a company hes no time .i am calling it a day till november.saving very hard putting all spare money away.then i will start agin.how are u mate  :) are u going to the metting in glasgow
if it cleans we will clean it

ducky

  • Posts: 600
Re: door knocking
« Reply #27 on: September 05, 2006, 08:55:03 am »
thanks tam u always make my day ;D
if it cleans we will clean it

ducky

  • Posts: 600
Re: door knocking
« Reply #28 on: September 05, 2006, 08:56:43 am »
yes i will be ther.is tam m going ;)
if it cleans we will clean it

Moderator David@stives

  • Posts: 8829
Re: door knocking
« Reply #29 on: September 05, 2006, 06:58:11 pm »
Twc are you Tam K*%

Trevor Knight

  • Posts: 1825
Re: door knocking
« Reply #30 on: September 05, 2006, 07:41:57 pm »
sorry guy's,

Please continue this event organising on the non related section.

Many thanks,

Trev
Covering Hampshire, Dorset, Surrey, Berkshire

Trevor Knight

  • Posts: 1825
Re: door knocking
« Reply #31 on: September 06, 2006, 04:15:54 pm »
Thanks Tam, much appreciated.

The thread was drifting away from its origin.

Many thanks,

Trev

Will delete these postings in next 24hrs
Covering Hampshire, Dorset, Surrey, Berkshire