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chris turner

  • Posts: 1492
Go cardless question
« on: October 15, 2024, 10:50:10 am »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

Arnold Palmer

  • Posts: 20776
Re: Go cardless question
« Reply #1 on: October 15, 2024, 12:33:20 pm »
You need their email address.

chris turner

  • Posts: 1492
Re: Go cardless question
« Reply #2 on: October 15, 2024, 02:49:58 pm »
You need their email address.

Thanks soupy.

Roy Harding

  • Posts: 1973
Re: Go cardless question
« Reply #3 on: October 15, 2024, 02:59:41 pm »
When you send them the link to sign up.

They set the Direct Debit and part of that is they use their email, so they can be notifed when you raise a payment.
You can then see the customers on your home dash board and also see their email.

Arnold Palmer

  • Posts: 20776
Re: Go cardless question
« Reply #4 on: October 15, 2024, 03:11:36 pm »
Basically they make a GC account that links to yours, an email address is required for this.

Much easier if you get everyone's email address. Start asking for it with new customers and put a ticket through your customers when you clean them asking for their email address.

It's a handy thing to have, go cardless or not.

hotsteam

  • Posts: 425
Re: Go cardless question
« Reply #5 on: October 16, 2024, 02:19:49 am »
You just send them the link to gocardless to their mobile ,  they fill in their details, job done!   ;D

dazmond

  • Posts: 23966
Re: Go cardless question
« Reply #6 on: October 16, 2024, 08:26:59 am »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...
price higher/work harder!

hotsteam

  • Posts: 425
Re: Go cardless question
« Reply #7 on: October 16, 2024, 09:39:38 am »
I have better things to do than to keep checking bank statements, let gocardless collect it, all sorted!

Tam1872

  • Posts: 56
Re: Go cardless question
« Reply #8 on: October 16, 2024, 11:36:05 am »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Your keeping none of that money that's always outstanding, I'd rather keep £480 of it using go cardless than keep none of it like your currently doing.

dazmond

  • Posts: 23966
Re: Go cardless question
« Reply #9 on: October 16, 2024, 04:59:06 pm »
I have better things to do than to keep checking bank statements, let gocardless collect it, all sorted!

I can understand if you have staff but not if your a sole trader....
price higher/work harder!

dazmond

  • Posts: 23966
Re: Go cardless question
« Reply #10 on: October 16, 2024, 05:03:21 pm »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Your keeping none of that money that's always outstanding, I'd rather keep £480 of it using go cardless than keep none of it like your currently doing.

It makes zero difference to me as I get paid every single day of the year. My rolling debt can be as low as £300 and as high as £1500 depending on what work I'm cleaning that week...

How much money does gocardless cost you over the course of a year?
price higher/work harder!

dazmond

  • Posts: 23966
Re: Go cardless question
« Reply #11 on: October 16, 2024, 05:07:40 pm »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Your keeping none of that money that's always outstanding, I'd rather keep £480 of it using go cardless than keep none of it like your currently doing.

I really don't need that £480 (or whatever my current outstanding debt is) because it's always changing and I have lots of money in the bank and im always ahead with bills,etc
price higher/work harder!

Tam1872

  • Posts: 56
Re: Go cardless question
« Reply #12 on: October 16, 2024, 06:50:28 pm »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Your keeping none of that money that's always outstanding, I'd rather keep £480 of it using go cardless than keep none of it like your currently doing.

It makes zero difference to me as I get paid every single day of the year. My rolling debt can be as low as £300 and as high as £1500 depending on what work I'm cleaning that week...

How much money does gocardless cost you over the course of a year?

Not much, I don't have many on go cardless. 10 or something. People who are constantly late or go to 2 or 3 times are ripping the p out the person. It's irrelevant if I need the money or not.  I'm sure it's probably not meant by them in the way I perceive it as. I perceive it as there ripping the p out me. It takes them 30 seconds to send the money over. It's not a viable way of working when you have wages outgoing every week too. 

All my new customers get told at the beginning that bacs is the payment method we will start on, but if it's late either 3 times in the year or late in 2 consecutive months then it's either go cardless or cash on the day. Bacs won't be an option for them anymore.

chris turner

  • Posts: 1492
Re: Go cardless question
« Reply #13 on: October 16, 2024, 09:29:41 pm »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Just want more control of when I get paid daz. What other business allows customers to pay when they can be bothered?
I want to complete a week's work and then get paid in one go for that work, rather then drips and coming in over the next few weeks and constantly having to keep track of and update it all the time.

chris turner

  • Posts: 1492
Re: Go cardless question
« Reply #14 on: October 16, 2024, 09:37:46 pm »
You just send them the link to gocardless to their mobile ,  they fill in their details, job done!   ;D

So I can txt the link, don't need to email all customers?
So how does cleaner planner know who has signed up? Do I send a unique link to each customer through cleaner planner or does it recognise there address?
Excuse the dumb questions, anything software related and I'm 😵‍💫

Tam1872

  • Posts: 56
Re: Go cardless question
« Reply #15 on: October 16, 2024, 10:07:50 pm »
You get your own unique qr code too, so they can just scan it  with there phone and it takes them directly to your sign up page.

I just printed off a sheet of paper explaining how payment was going to be taken moving forward, told them to pay the windows by bacs this time, but be signed up to this before next clean.

It's a win, win situation.  They sign up, then you get paid. If they don't, then you drop them. They are the ones who's being unreasonable in this situation. Even though you feel like you are, when really, you just want paid for the job you've done.  There's nothing unreasonable about that.

dazmond

  • Posts: 23966
Re: Go cardless question
« Reply #16 on: October 17, 2024, 07:51:34 am »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Just want more control of when I get paid daz. What other business allows customers to pay when they can be bothered?
I want to complete a week's work and then get paid in one go for that work, rather then drips and coming in over the next few weeks and constantly having to keep track of and update it all the time.

Fair play it's your business....I only have to send a text reminder to around 10 customers a month. The rest pay within a few weeks of their last clean.

It takes around 10 mins per day to update my debt list by phone which is perfectly acceptable to me.
price higher/work harder!

Tam1872

  • Posts: 56
Re: Go cardless question
« Reply #17 on: October 17, 2024, 10:22:37 am »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Just want more control of when I get paid daz. What other business allows customers to pay when they can be bothered?
I want to complete a week's work and then get paid in one go for that work, rather then drips and coming in over the next few weeks and constantly having to keep track of and update it all the time.

Fair play it's your business....I only have to send a text reminder to around 10 customers a month. The rest pay within a few weeks of their last clean.

It takes around 10 mins per day to update my debt list by phone which is perfectly acceptable to me.

So around 3 and a half hours a month,  or 42 hours a year. More than a full working week spent when its not needed.

Splash and dash

  • Posts: 155
Re: Go cardless question
« Reply #18 on: October 17, 2024, 04:27:20 pm »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Just want more control of when I get paid daz. What other business allows customers to pay when they can be bothered?
I want to complete a week's work and then get paid in one go for that work, rather then drips and coming in over the next few weeks and constantly having to keep track of and update it all the time.

Fair play it's your business....I only have to send a text reminder to around 10 customers a month. The rest pay within a few weeks of their last clean.

It takes around 10 mins per day to update my debt list by phone which is perfectly acceptable to me.

So around 3 and a half hours a month,  or 42 hours a year. More than a full working week spent when its not needed.


But go cardless fees for a year would be much higher especially if you have a lot of customers.

Tam1872

  • Posts: 56
Re: Go cardless question
« Reply #19 on: October 17, 2024, 06:44:38 pm »
Hi guys, just a quick question for those that use go cardless. Do I need to have the customers email address to sign them up?
I have a mobile number for all customers but pretty much no email address. I use cleaner planner and want integrate go cardless into that but from what I can tell I need to email all customers a sign up link? Trying to get over 300 email addresses from customers seems a little tedious and time consuming!
Thanks!

If you've only got 300+ customers(like me)why do you need gocardless?

Nearly all my customers pay by BACS within 14 days of clean(free of charge). Obviously I still have rolling debt of around £500 at any one time but I'd rather keep as much of my money as possible than giving it to a third party...

Just want more control of when I get paid daz. What other business allows customers to pay when they can be bothered?
I want to complete a week's work and then get paid in one go for that work, rather then drips and coming in over the next few weeks and constantly having to keep track of and update it all the time.

Fair play it's your business....I only have to send a text reminder to around 10 customers a month. The rest pay within a few weeks of their last clean.

It takes around 10 mins per day to update my debt list by phone which is perfectly acceptable to me.

So around 3 and a half hours a month,  or 42 hours a year. More than a full working week spent when its not needed.


But go cardless fees for a year would be much higher especially if you have a lot of customers.

He doesnt need the money though, so surely the time saved would make it a massive benefit. Plus, 300 customers if all were on it, wouldnt even add up top £1000 a year.