[Scottish Cleaning Service]

Did a gutter clear with my ladder last month and back cleaning their windows today. Woman waiting for me to say I fiddled her because I only took 5mins a side and the price was £40. I explained I use a wfp with gutter attachment so only need ladder in the middle of the roof. Did the porch aswell but she has not been well for years and housebound. I have noticed folk who are ill and housebound focus on things no one else would. I offered to go up and take a photo of inside the gutter to prove I did the job but wasn't required. Got my money and still have them as a customer but will discuss it next month with her husband.

That's the second customer this has happened to me, the other involved the time I took to clean their windows when the woman was terminally ill. Just wondering if anyone else has came across this situation.

[Bungle]

Did a gutter clear with my ladder last month and back cleaning their windows today. Woman waiting for me to say I fiddled her because I only took 5mins a side and the price was £40. I explained I use a wfp with gutter attachment so only need ladder in the middle of the roof. Did the porch aswell but she has not been well for years and housebound. I have noticed folk who are ill and housebound focus on things no one else would. I offered to go up and take a photo of inside the gutter to prove I did the job but wasn't required. Got my money and still have them as a customer but will discuss it next month with her husband.

That's the second customer this has happened to me, the other involved the time I took to clean their windows when the woman was terminally ill. Just wondering if anyone else has came across this situation.

That's not nice Michael and I feel for you. Tell her to get a quote off Ben's Gutters. That'll shut her flute up when she finds out what they charge. You've done her a favour and she should respect that, ill or not.

[Scottish Cleaning Service]

That's not nice Michael and I feel for you. Tell her to get a quote off Ben's Gutters. That'll shut her flute up when she finds out what they charge. You've done her a favour and she should respect that, ill or not.

Aye, sometimes I feel like a social worker, she realised I had an answer for everything she hit me with but couldn't back down. Must have took her 5mins just to get to the door, poor soul, her husband just stood there. Plus side, picked up another customer round the corner from them and now have half the small estate where I live.

[dazmond]

Did a gutter clear with my ladder last month and back cleaning their windows today. Woman waiting for me to say I fiddled her because I only took 5mins a side and the price was £40. I explained I use a wfp with gutter attachment so only need ladder in the middle of the roof. Did the porch aswell but she has not been well for years and housebound. I have noticed folk who are ill and housebound focus on things no one else would. I offered to go up and take a photo of inside the gutter to prove I did the job but wasn't required. Got my money and still have them as a customer but will discuss it next month with her husband.

That's the second customer this has happened to me, the other involved the time I took to clean their windows when the woman was terminally ill. Just wondering if anyone else has came across this situation.

Of course I have.....just because someone is old or ill(or both) doesn't mean they can't be an unreasonable customer. You did her a favour and she's still not happy....personally I wouldn't bother again and would bin her off...

[Spruce]

Did a gutter clear with my ladder last month and back cleaning their windows today. Woman waiting for me to say I fiddled her because I only took 5mins a side and the price was £40. I explained I use a wfp with gutter attachment so only need ladder in the middle of the roof. Did the porch aswell but she has not been well for years and housebound. I have noticed folk who are ill and housebound focus on things no one else would. I offered to go up and take a photo of inside the gutter to prove I did the job but wasn't required. Got my money and still have them as a customer but will discuss it next month with her husband.

That's the second customer this has happened to me, the other involved the time I took to clean their windows when the woman was terminally ill. Just wondering if anyone else has came across this situation.

Most old age pensioners just have the basic state pension. Now Starmer has taken the heating allowance away if you have the full state pension and don't qualify for pension credit or any other top-up. £400 is a major amount to lose on a pension. Now the older ones will be more attuned to what monies are going out. Added to that, the cost of gas and electric has increased from the 1st of October.

So pensioners are being hit with a double whammy.

[Scottish Cleaning Service]

Most old age pensioners just have the basic state pension. Now Starmer has taken the heating allowance away if you have the full state pension and don't qualify for pension credit or any other top-up. £400 is a major amount to lose on a pension. Now the older ones will be more attuned to what monies are going out. Added to that, the cost of gas and electric has increased from the 1st of October.

Funny you mention this because she hit me with Sir Scrooge Keir aswell.

[Bungle]

Most old age pensioners just have the basic state pension. Now Starmer has taken the heating allowance away if you have the full state pension and don't qualify for pension credit or any other top-up. £400 is a major amount to lose on a pension. Now the older ones will be more attuned to what monies are going out. Added to that, the cost of gas and electric has increased from the 1st of October.

Funny you mention this because she hit me with Sir Scrooge Keir aswell.

Tell her to return the sausages.

[NBwcs]

Most old age pensioners just have the basic state pension. Now Starmer has taken the heating allowance away if you have the full state pension and don't qualify for pension credit or any other top-up. £400 is a major amount to lose on a pension. Now the older ones will be more attuned to what monies are going out. Added to that, the cost of gas and electric has increased from the 1st of October.

Funny you mention this because she hit me with Sir Scrooge Keir aswell.

Had my 1st "can you skip every other clean today" from a pensioner, expecting a few more the nearer winter we get. Whilst i have empathy for genuinally hard up oap's, theres an awful lot who have been caught up in the scaremainering. Whilst i cant see what each customers bank balance looks like, its plainly obvious that some of my pensioners are doing very nicely thankyou yet moaning like hell about £300. With out wishing to get too political about it, its pretty disgusting that with the economy in such bad shape, we the tax payer have been giving £300 freebies out to potentially very wealthy people who clearly don't need it, i'm all for means testing but they've got the threshold all wrong. Does make you wonder whats in store with the budget and what knock on effect it may have on us. Again, so much scaremainering going on about what might happen, doesn't do any of us any favours.

[dazmond]

Most old age pensioners just have the basic state pension. Now Starmer has taken the heating allowance away if you have the full state pension and don't qualify for pension credit or any other top-up. £400 is a major amount to lose on a pension. Now the older ones will be more attuned to what monies are going out. Added to that, the cost of gas and electric has increased from the 1st of October.

Funny you mention this because she hit me with Sir Scrooge Keir aswell.

Not where I work...most of my
customers who are pensioners are comfortable to say the least.

[Scottish Cleaning Service]

My mum has to pay tax on her pension because she worked all her life and its higher than the standard state pension. The tax free allowance has been frozen for years so they get you this way. I don't worry about losing folk nor skipping because I pick up good cleans now due to relatives telling their children and I heard my van is on facebook. I am not even on facebook but someone in the community facebook put it on when someone was asking for a windy cleaner.

[johnny bravo]

Explain the Life threatening hazzards of climbing ladders that height.  If one Falls from that height you could end up Parallised or worse dead or in a wheel chair the rest of your life.
Gutter cleaning via Ladders is dangerous.   This needs explaining to some people.
Even cleaning with a gutter vac you can still Knock a Bracket and cause extra work to repair.  Meaning you will have to go up a Ladder.
£40 is cheap  now for Gutter Cleaning

[Scottish Cleaning Service]

Explain the Life threatening hazzards of climbing ladders that height.  If one Falls from that height you could end up Parallised or worse dead or in a wheel chair the rest of your life.
Gutter cleaning via Ladders is dangerous.   This needs explaining to some people.
Even cleaning with a gutter vac you can still Knock a Bracket and cause extra work to repair.  Meaning you will have to go up a Ladder.
£40 is cheap  now for Gutter Cleaning

Exactly. Did what you said but she is ill and wanted to get her frustration and anger out. I used to get this a fair bit because I'm placid. Will see what happens next month.

[Slacky]

Explain the Life threatening hazzards of climbing ladders that height.  If one Falls from that height you could end up Parallised or worse dead or in a wheel chair the rest of your life.
Gutter cleaning via Ladders is dangerous.   This needs explaining to some people.
Even cleaning with a gutter vac you can still Knock a Bracket and cause extra work to repair.  Meaning you will have to go up a Ladder.
£40 is cheap  now for Gutter Cleaning

Yes, very true.

My injuries were potentially fatal, I was extremely lucky but still wouldn’t have thought work was a realistic prospect 3.5 months down the line. Physio reckoned last week my shoulder will take a year to be as good as it’s ever going to get, which isn’t ever likely to be as good as it was prior.

I was also lucky in that I have plenty of DIY projects here I can manage in the mean time, and a half decent lifestyle without working, but the thought of pole work is beyond me currently.

[dazmond]

Explain the Life threatening hazzards of climbing ladders that height.  If one Falls from that height you could end up Parallised or worse dead or in a wheel chair the rest of your life.
Gutter cleaning via Ladders is dangerous.   This needs explaining to some people.
Even cleaning with a gutter vac you can still Knock a Bracket and cause extra work to repair.  Meaning you will have to go up a Ladder.
£40 is cheap  now for Gutter Cleaning

Gutter clearing off a ladder is not dangerous if you have someone footing the ladder....

I cleared my stepdaughters gutters out on her new house last weekend with a stand off (and took sky dish down as well as the burglar alarm)...

I have some high ladder work inside this weekend(painting in the hallway/stairs).As long as ladder is footed ill be fine.

No way would I clear a customers gutters out these days for £40 but if you need the money then fair play it's better than earning nothing if you haven't got enough work.

[Stoots]

Using ladders is dangerous even if they are anchored to the wall. You are 20ft up, one slip or mis step away from death.

[Scottish Cleaning Service]

Using ladders is dangerous even if they are anchored to the wall. You are 20ft up, one slip or mis step away from death.

You are correct, the facts state falling from height is where most fatalities occur. You may like the look of a Hippo but they kill 500 people per year. Its not until you study statistics you begin to see the full picture and that's the reason stats graduates receive the most money than any other subject studied when leaving uni.

[Slacky]

You are correct, the facts state falling from height is where most fatalities occur. You may like the look of a Hippo but they kill 500 people per year. Its not until you study statistics you begin to see the full picture and that's the reason stats graduates receive the most money than any other subject studied when leaving uni.

What the bleedin’ ‘eck does that even mean?

[NBwcs]

You are correct, the facts state falling from height is where most fatalities occur. You may like the look of a Hippo but they kill 500 people per year. Its not until you study statistics you begin to see the full picture and that's the reason stats graduates receive the most money than any other subject studied when leaving uni.

What the bleedin’ ‘eck does that even mean?







I think what hes trying to say is that cleaning windows on the back of a hippopotamus, is far more dangerous than using a ladder. He may have a point.

[Scottish Cleaning Service]

Falls from height are the leading cause of fatal workplace injuries in Great Britain, accounting for 36% of all worker deaths in 2023-2024:

I use ladders but I will be slowly moving away from this type of work.

[deeege]

Falls from height are the leading cause of fatal workplace injuries in Great Britain, accounting for 36% of all worker deaths in 2023-2024:

I use ladders but I will be slowly moving away from this type of work.

No you won’t, you can’t help yourself taking on naff jobs for naff customers.