All my customers are nice, I used to have some who I didn't like and I used to put up with it because if I stopped doing it then it meant someone else coming into a street where I'm the only cleaner. Took me years to finally pluck up the courage and drop them, I wish I had done it sooner. One of them went through 3 window cleaners after me who didn't go back either. at the time I canceled her she wasn't happy, I said I deal with over 500 people a month and the only issue I get from any of them is from you, that would tell me your the problem and not me.
She phoned me and asked me to start cleaning again, I said I take it the other 3 window cleaners had an attitude problem aswell eh?. Told her I wouldn't be back. Thing is the husband was the complete opposite, really nice guy