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SB Cleaning

  • Posts: 4285
Holidays and locked gates
« on: August 06, 2024, 05:52:47 pm »
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!

JandS

  • Posts: 4266
Re: Holidays and locked gates
« Reply #1 on: August 06, 2024, 06:04:15 pm »
Morning traffic is great though whilst they are off.
Impossible done straight away, miracles can take a little longer.

SB Cleaning

  • Posts: 4285
Re: Holidays and locked gates
« Reply #2 on: August 06, 2024, 06:06:01 pm »
Morning traffic is great though whilst they are off.
That's a fair point.

Splash and dash

  • Posts: 144
Re: Holidays and locked gates
« Reply #3 on: August 06, 2024, 06:20:28 pm »
Don’t take on work with access issues unless you have a key or code that will prevent this situation or just do fronts  only at a higher price

SB Cleaning

  • Posts: 4285
Re: Holidays and locked gates
« Reply #4 on: August 06, 2024, 06:51:50 pm »
Don’t take on work with access issues unless you have a key or code that will prevent this situation or just do fronts  only at a higher price
They are all good as gold usually , I have just been unlucky this week.

Bungle

  • Posts: 2379
Re: Holidays and locked gates
« Reply #5 on: August 06, 2024, 07:45:57 pm »
Two obviously away today, gates locked. They got a text last night and didn't bother to text back. Did fronts only with a % rise. I know some charge full price but I don't think it's the way to go.
We look at them, they look through them.

Scottish Cleaning Service

  • Posts: 363
Re: Holidays and locked gates
« Reply #6 on: August 06, 2024, 08:12:08 pm »
I just use ladder and go over them. I do this for a customer and she is very happy because she has an autistic child and slip bolt has a padlock on it. I have got to use ladder to clean the upstairs door anyway. Not many cleaners would go to the bother so a bit of loyalty here. We did it in the fire service, split a hatch ladder, one at front and one over on back and over you go. Adds a few minutes but its a good clean and worth my while.

Simon Trapani

  • Posts: 1555
Re: Holidays and locked gates
« Reply #7 on: August 06, 2024, 09:10:37 pm »
A lot of customers don’t want you climbing over & I’m getting too old to be climbing over gates, with or without a ladder.

Smudger

  • Posts: 13436
Re: Holidays and locked gates
« Reply #8 on: August 07, 2024, 12:19:33 am »
Same here if its locked then no climbing over - many customers we have specify that

anyway I think Micky you'd be happy picking up turds if you thought it would bring you loyalty  ;D
Never argue with an idiot, they will only bring you down to their level, and beat you with experience

dazmond

  • Posts: 23938
Re: Holidays and locked gates
« Reply #9 on: August 07, 2024, 08:38:05 am »
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!

I just split my ladders and put them either side of the gate...

I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job  then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂

It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
price higher/work harder!

dazmond

  • Posts: 23938
Re: Holidays and locked gates
« Reply #10 on: August 07, 2024, 08:40:35 am »
Same here if its locked then no climbing over - many customers we have specify that

anyway I think Micky you'd be happy picking up turds if you thought it would bring you loyalty  ;D
I take a photo of my ladders either side of the gate to those customers who are precious about their gates...👍😄
price higher/work harder!

dazmond

  • Posts: 23938
Re: Holidays and locked gates
« Reply #11 on: August 07, 2024, 08:48:03 am »
A lot of customers don’t want you climbing over & I’m getting too old to be climbing over gates, with or without a ladder.

This is the only time I use my ladders these days.it takes an extra 5 mins which is well worth it if it's a larger longer frequency job....

On regular 4 weekly cheaper jobs I agree I usually just clean fronts or skip altogether
price higher/work harder!

Simon Trapani

  • Posts: 1555
Re: Holidays and locked gates
« Reply #12 on: August 07, 2024, 09:16:25 am »
I can’t be arsed to even get my ladders off these days. I’d rather ditch the job.

SB Cleaning

  • Posts: 4285
Re: Holidays and locked gates
« Reply #13 on: August 07, 2024, 09:24:20 am »
I can’t be arsed to even get my ladders off these days. I’d rather ditch the job.
This is my way of thinking for the persistent customers who don't leave the gate open, i can't be bothered climbing gates.

Bungle

  • Posts: 2379
Re: Holidays and locked gates
« Reply #14 on: August 07, 2024, 09:36:24 am »
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!

I just split my ladders and put them either side of the gate...

I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job  then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂

It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)

Well b^gger me. Dazmond let it slip he's off on holiday  ;D
We look at them, they look through them.

Stoots

  • Posts: 6200
Re: Holidays and locked gates
« Reply #15 on: August 07, 2024, 09:43:02 am »
Worse time of year all windows open and kids everywhere.

Gates don't bother me got too much to do to worry about skips

SB Cleaning

  • Posts: 4285
Re: Holidays and locked gates
« Reply #16 on: August 07, 2024, 10:52:12 am »
Two obviously away today, gates locked. They got a text last night and didn't bother to text back. Did fronts only with a % rise. I know some charge full price but I don't think it's the way to go.
Boils my pi$$ when they can't even be bothered to let us know.

Jay Le Huray

  • Posts: 639
Re: Holidays and locked gates
« Reply #17 on: August 07, 2024, 03:49:22 pm »
If the  gate is locked then it's fronts only (priced accordingly) 
as for climbing over gates....... at my age no way am I gonna do that.

KS Cleaning

  • Posts: 3948
Re: Holidays and locked gates
« Reply #18 on: August 07, 2024, 04:16:32 pm »
I have had 8 "Sorry we're on holiday the gates locked" this week :D
Roll on when the kids go back to school, always the same in the 6 weeks holiday!

I just split my ladders and put them either side of the gate...

I had one last night but it's an 8 weekly (and I'm off to Lanzarote on the 31st for 2 weeks) so that means if I skip the job  then the windows will not have been cleaned for 18 weeks by the time i get round again.sod that!👍😂

It's worth spending another 5 mins using the ladders than skipping (esp on the larger longer frequency jobs)
What a faff! So you won’t use a ladder to climb onto a flat roof, but you use one to clamber over gates ??? Makes no sense!
I look forward to your post in the near future where you say you don’t climb over gates and anyone who does is a mug🤣

DJW

  • Posts: 1008
Re: Holidays and locked gates
« Reply #19 on: August 07, 2024, 05:06:01 pm »
Dazmond’s got stronger bones than anyone else! I’m surprised he doesn’t just dive over head first!