what's with the consent pricing and list of equipment - do you not think everyone else has equipment and in all honesty its better than what you've listed...
From experience - adding things like grass cutting - shed erecting - decorating dent work it severely limits your earning power/potential that in real terms you are going backwards - related add ons - Conny, sfg cleans gutters etc.. work well all the rest is just for someone just playing at running a biz who has either another job or large pension so they puff up their own ego a kid themselves they run a really good business
I am an honest person so it was an honest mornings work. I'm telling the story to help newbies who don't have much equipment. To gain experience one has to undertake the work and then one can relate to it. Then and only then can we look back at the diary and see what jobs made the most money in the least amount of time. I used to spend a hundred a month on advertising but with enough work I don't advertise and just have the website. Parents owned a hotel so I grew up in a 24/7 business and began to notice the reason why a business grew and it all came down to the business cycle. Window Cleaning is on an up cycle with the introduction of wfp and rising house prices. If one decided to open a shop, pub or restaurant then you would probably last a year at the most. Open an internet business and you would probably succeed because of the amount of customers you have access too. I'm only trying to help anyone who wants their business to grow. My customers know that if they cancel my window cleaning service then I won't do any other work for them so they are less likely to cancel. Apple related to this, that they want loyal customers when they came out with the Iphone. One windy was saying a customer asked him to clean the inside windows one month and he said sorry don't clean inside windows. The customer immediately cancelled his monthly clean. I realised then that the more you do for your customer then the more loyal they will become.
I find this very odd!
This is a window cleaning website and people come on here to learn about how to start (or improve) their window cleaning business. I'm pretty sure they have no interest in fitting washing machines, painting or general diy tasks...otherwise they wouldn't be on window cleaning website.
It seems as though you have to do extra jobs to make more money.
If that works for you then that's great. A good window cleaning round can generate an excellent hourly rate to make a living and then some! Of course there are add-ons such as soft washing, pressure washing, conny roofs, fsgs etc. Some of the other members on here are specialists in these areas and earn far more money than just cleaning windows and they are more than willing to share their experiences to help everyone out, so we can all achieve more.
You seem very focused (obsessed) on customer loyalty! Offering 10 services to a customer makes them no more loyal (or dependent) than offering one. If you feel you need to offer 10 different services to a customer in order to make them loyal to you then I think you're misguided. Yes, offering a wide range of services is far better than just one service...but relying on that range of services as a substitute for insecurity, or quality, doesn't work.
To sum up:
If you want to offer a range of (diy services) then that's great and good for you. But that is not good advice for a newbie who (with the right direction) can earn a higher hourly rate just cleaning windows. After all, that's why they are here.
If you feel you need to offer more services to 'keep' customers then you are misguided. I have over 350 window cleaning customers and I know that (despite the relationships I have built up over the last 13 years) any one of them would drop me in an instant, given the right circumstance! My only upside to this, is I know how to go and get more customers to replace them.
If you haven't managed to earn a good hourly rate cleaning windows, then there are many back posts on here to help, or if you feel you need better customer loyalty, then provide a better quality service. If you need to offer other services to make your job more fullfilling then that is fine, but that is not good advice for newbies wanting to learn about window cleaning; perhaps some window cleaning advice would be good?
Sorry, rant over.
