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ants

  • Posts: 337
Dirty tactics to gain customers
« on: June 22, 2024, 08:35:43 pm »
Had a long term customer ring me up yesterday to say
 "Has Tidal Cleaning taken over from you?
They have sent me a message to say they have taken over your round"

I've never heard of them,....but how sad and desperate is that ?

Arnold Palmer

  • Posts: 20775
Re: Dirty tactics to gain customers
« Reply #1 on: June 22, 2024, 09:41:26 pm »
I had that last year. It was a misunderstanding. A window cleaner had sold his round and there was a mix up with the address 52 instead of 25.

Tidal are a national franchise aren't they?

The Jester of Wibbly

  • Posts: 2160
Re: Dirty tactics to gain customers
« Reply #2 on: June 23, 2024, 07:40:51 am »
Strong chance it's a scam and your customer should be advised to report it to the police.
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SB Cleaning

  • Posts: 4287
Re: Dirty tactics to gain customers
« Reply #3 on: June 23, 2024, 08:53:39 am »
report it to the police.
I doubt they will do much ;D

dazmond

  • Posts: 23966
Re: Dirty tactics to gain customers
« Reply #4 on: June 24, 2024, 08:19:59 am »
Had a long term customer ring me up yesterday to say
 "Has Tidal Cleaning taken over from you?
They have sent me a message to say they have taken over your round"

I've never heard of them,....but how sad and desperate is that ?

It could just be a genuine mistake......

If it's not and it's underhand tactics then these types of window cleaners/companies are the real losers in the long run....it never works!👍
price higher/work harder!