Fell off a cliff when the price rise of a quid was mentioned. Bet she was happy as Larry with that. You had her in your palm and you blew it imo.
I follow a guy on Utube and he always says, focus on 1% gain everyday in your business. He is correct, these small gains like the pound adds up to £12 a year. Okay not alot but if you have the Bottle to add a pound to every customer then that's your diesel covered for a year. I'm kind of at an advantage because my father was the richest man in Paisley in the 80,s so the bank manager told my mother. It was all my fault making him rich but that's another story.
Tip to anyone interested :- Before bed write down your plan of action for the next day and remember to take the list with you when you set off. I do this now so I can pick things up when I'm out window cleaning. It saves alot of time and money and you just work off the list.
Another money magnet is looking at your customers gutters when cleaning their windows. If you see weeds growing from them then you write on the card, £60 to clear out your gutters and they will probably send you a text to do it. I have done half a dozen this week when I'm cleaning their windows but clear gutters first before cleaning the windows. 😉