[PHILIP HARDY]

I dropped a customer I've had for 30 years today....she basically said "its not worth cleaning them in this weather" even though it was dry and sunny when I turned up.she said it was forecast rain again later...dumped!

I only want customers who will have them cleaned in the rain(on the odd occasion)....these days it's almost impossible to clean the windows when it's bone dry with no chance of rain for a few days....

Its not very often I see eye to eye with Dazzler but on this occasion I agree wholeheartedly, If they only want the service when the weathers fine then they need someone else to do them, fair weather window cleaners cant exist or provide a regular, reliable, professional service, if they only work when its clement weather, Sometimes custies have to take the rough with the smooth.
Dont like to suggest which one of these is Daz, I will let others decide

[AuRavelling79]

I have a rehearsed sentence when I get the old 'it's hardly worth doing with all the rain'.

'I understand why people think that, but I work on the basis that I am removing 8 weeks worth of muck and dirt, it's very unusual for one small shower to effect the cleaning; if you wake up tomorrow and some of the windows don't dry well call me back and I'll redo them f-o-c."

It usually gets shortened to the 8 week bit. But if they don't accept that they are history.

It probably happens one or twice a month outside of summer someone says it and about once or twice a year someone gets dumped.

I sometimes get the dual edged sword of the sympathy card as in 'I bet it's tough in all this weather' but I come back with 'it's ok if it's showers or drizzle but I don't work in heavy downpours and it's rarely like that all day...'

[Stoots]

I've only been going 6 years and gradually built up good customers. What I have realised is there seems to be no loyalty in window cleaning no matter how hard one try's. I do like putting up the price on the jobs I don't like doing because they take too long or the customer doesn't appreciate my work. Usually when I lose a customer, I get a new one on the same week. I can't advertise now because I get too much work due to add-ons that I do. Gutter clears, roof spraying, PVC Cleans, PW, Softwashing, External Painting and External Property Maintenance. If one only undertakes windy cleaning then you don't have much "Margin of Safety"
but if you are flexible and invest in Gutter Vacs, Pressure Washer, Spraying Pole then multi streams of income comes in. 👍👍👍

I dont think thats true tbh. All the add on work is ad-hoc. Ive never been short of work in the 10 years ive been at it and i clean only windows, ive dabbled in other bits but for 99.9% of the time ive only done windows.

You simply give yourself a buffer, have more work than you need and always be behind. Once my work drops below a certain level i will actively seek more. 

[dazmond]

In these days of climate change customers have to be prepared for me to clean in the rain occasionally or it would be impossible for me to run a regular,reliable window cleaning service and make a half decent living...

Some of my long standing customers have had a very good deal for many years,often the job is underpriced and I'll even throw in the inside kitchen window if they ask but when they start to skip for no good reason (and especially for inclement weather when it's currently dry)then it's time to get rid.

No matter what you say some customers will just not tolerate you cleaning in the rain.these are customers I don't want on my books.👍

[robbo333]

I would not have replied, but I thought your response was polite and to the point.
I think this joke sums up my attitude to 'interesting' customers...
Two women in a maternity ward, just had their babies and are chatting.
The first woman (posh speaking) says 'My husband bought me a car when we had our first child'
The second woman (common speaking) says 'that's nice'
The first woman continues 'My husband is treating me to an expensive holiday, now we've just had our second child'
The second woman says 'that's nice'
The first woman says 'did your husband buy you anything?'
The second woman says 'yes he bought me elocution lessons'
The first woman says 'really, they haven't worked very well'!
The second woman says 'actually they have...I used to tell people to F-OFF but now I say...that's nice!

[Perfect Windows]

I dropped a customer I've had for 30 years today....she basically said "its not worth cleaning them in this weather" even though it was dry and sunny when I turned up.she said it was forecast rain again later...dumped!

I only want customers who will have them cleaned in the rain(on the odd occasion)....these days it's almost impossible to clean the windows when it's bone dry with no chance of rain for a few days....

I've noticed that many long-term customers who suddenly start worrying about weather and window cleaning turn out to be in the early stages of dementia. Not an insult; a genuine observation.

Vin

[KS Cleaning]

I dropped a customer I've had for 30 years today....she basically said "its not worth cleaning them in this weather" even though it was dry and sunny when I turned up.she said it was forecast rain again later...dumped!

I only want customers who will have them cleaned in the rain(on the odd occasion)....these days it's almost impossible to clean the windows when it's bone dry with no chance of rain for a few days....

I've noticed that many long-term customers who suddenly start worrying about weather and window cleaning turn out to be in the early stages of dementia. Not an insult; a genuine observation.

Vin

It could be argued that those who prefer not to have their windows cleaned in the peeing rain are totally sane!

[windowswashed]

Prices need to go up from time to time to keep up with inflation and rising costs. If they don't go up  then I'm basically taking a pay  cut, this is the reason some window cleaners stop calling as they are picking up newer work at sensible prices.

 Leave it up to them to decide if they wish to switch and go elsewhere.

[dazmond]

I dropped a customer I've had for 30 years today....she basically said "its not worth cleaning them in this weather" even though it was dry and sunny when I turned up.she said it was forecast rain again later...dumped!

I only want customers who will have them cleaned in the rain(on the odd occasion)....these days it's almost impossible to clean the windows when it's bone dry with no chance of rain for a few days....

I've noticed that many long-term customers who suddenly start worrying about weather and window cleaning turn out to be in the early stages of dementia. Not an insult; a genuine observation.

Vin

No their not.its both of them don't see the point of cleaning windows when it's due to rain later.....

I don't see the point in trying to clean their windows anymore!👍😄