[Smudger]

Likewise

[Missing Link]

Had a bit of a 'ding dong' with a customer this morning who didn't like his price being put up by £3 measley quid. 

Though it may have been banter and a bit of winding up on his part.

[AuRavelling79]

Had a bit of a 'ding dong' with a customer this morning who didn't like his price being put up by £3 measley quid. 

Though it may have been banter and a bit of winding up on his part.

How much was the price prior to the increase?

If the custy is likely to be on state pension I use the 20% increase they will have got over last year and the coming year combined along with 'inflation' as my weapon of justification.

'This silly little pole costs £600!' - is another fave.

[dazmond]

Had a bit of a 'ding dong' with a customer this morning who didn't like his price being put up by £3 measley quid. 

Though it may have been banter and a bit of winding up on his part.

How much was the original price though?

I never put up prices in Jan.always April for me.

If it was a small domestic job it would be £1 or £2.certainly not £3. I think it's too much.

A fiver on larger jobs and commercial

[Stoots]

You can increase the price without notice but they are not obliged to pay it for obvious reasons.

So why not just Inform them surely that's the right thing to do.

Mostly because it feels a bit 'tedious' to explain to a domestic customer that their property is going up by a quid or two.

For commercial, it also feels tedious.  One owner of a medium sized business with around 40 employees (that I know socially from the local running club) once said to me that the window cleaning costs are a tiny fraction of their overall outgoings.

Do they really want to be bothered with a notification about a £5 yearly increase?

I just stick 'em up.

I don't explain to any domestic customer nor do I ask. I have all their phone numbers I bulk text them via cleaner planner it takes literally 10 mins to inform the lot.

As for commercial you should probably email or letter them.

I get it's tedious but just because you can't be bothered doesn't make it right. Most won't care but no one is obliged to pay a  increase in price without notice unless its contracted so if they turn around and tell you to shove it you can't complain really.