This is an advertisement
Interested In Advertising? | Contact Us Here

Warning!

 

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members

 

Please login or register to post and reply to topics.      

 

Forgot your password? Click here

tonyoliver

  • Posts: 602
How do you word your slow payers reminders text
« on: December 07, 2023, 02:13:32 pm »
Need some ideas on how to get the slow payers to pay without being to overbearing I know what I want to say …..
but you all are so nice and forcefull with out being rude can  you give me some ideas please !!

Bungle

  • Posts: 2389
Re: How do you word your slow payers reminders text
« Reply #1 on: December 07, 2023, 02:32:25 pm »
Hi useless payer, your windows were cleaned on xx/xx/xx could you send payment over when you get a minute please.

Thanks, skint shiner.
We look at them, they look through them.

M & C Window Cleaning

  • Posts: 1581
Re: How do you word your slow payers reminders text
« Reply #2 on: December 07, 2023, 02:41:23 pm »
"Hi name, just a friendly  :) reminder re window cleaning. Amount due £x. Best wishes."

It's often met with. "Oh, Completely forgot sorry. I'll sort it now. Thankyou for the reminder."

When I first take on a customer I tell them that I will send the reminder every three or four days until payed. I've only ever had one person complain at the reminder sent this way.

Arnold Palmer

  • Posts: 20777
Re: How do you word your slow payers reminders text
« Reply #3 on: December 07, 2023, 03:40:15 pm »
Hi, you appear to have overlooked your window cleaning payment. For ways to pay please visit www.soupyisbetterthanyou.com/payments

Any questions please let me know.

Stoots

  • Posts: 6211
Re: How do you word your slow payers reminders text
« Reply #4 on: December 07, 2023, 03:43:23 pm »
Hi Tony@Olivers window cleaning. Please could you send payment for your last window clean.
(bank account name , bank account number, sort code).

Many thanks Tony

(Feel free to replace oliverswindow cleaning with your business name)

I dont change my text for slow payers i just keep sending the same one until they either pay or i get fed up and dump them.

KS Cleaning

  • Posts: 3952
Re: How do you word your slow payers reminders text
« Reply #5 on: December 07, 2023, 06:30:29 pm »
As a small family run business, prompt payment is appreciated.

dazmond

  • Posts: 23966
Re: How do you word your slow payers reminders text
« Reply #6 on: December 07, 2023, 06:31:25 pm »
Need some ideas on how to get the slow payers to pay without being to overbearing I know what I want to say …..
but you all are so nice and forcefull with out being rude can  you give me some ideas please !!

I simply text....

Text reminder.re.window cleaning.Date --/--/--.£--,--outstanding on your account.many thanks.Darren

Sometimes I'll send a customer a statement of account printed off CP but this is very rare(maybe 6 or 7 times per year)
price higher/work harder!

NBwcs

  • Posts: 880
Re: How do you word your slow payers reminders text
« Reply #7 on: December 08, 2023, 07:31:55 pm »
Hi, just a polite reminder that you have an outstanding balance of £**, if you could please make an on line payment asap, many thanks, *******.

This usually does the trick.

Daniel Bradford

  • Posts: 4
Re: How do you word your slow payers reminders text
« Reply #8 on: December 08, 2023, 07:37:21 pm »
Reminder 1
Hi #informal_name,

According to our records, you still have an outstanding balance of #balance.

To make your payment please see your invoice for details. Alternatively please visit www.glisten.cleaning/payments or call us on 01268 669783.

If this is not correct please advise ASAP.

Many Thanks,
Glisten Cleaning Group Ltd
www.glisten.cleaning

Reminder 2

Hi #informal_name,

According to our records, you still have an outstanding balance of #balance.  We have previously requested this payment and do not seem to have received it.

To make your payment please see your invoice for details. Alternatively please visit www.glisten.cleaning/payments or call us on 01268 669783.

If this is not correct please advise ASAP.

Many Thanks,
Glisten Cleaning Group Ltd
www.glisten.cleaning

After that its more adhoc

lee_dewing

  • Posts: 3120
Re: How do you word your slow payers reminders text
« Reply #9 on: December 09, 2023, 11:23:02 am »
Hello Tony
For repeat offenders use GO cardless

I was reluctant to use it thought it woul be complicated it isn’t

And I bill customer on the day I clean and not an exact date, which won’t work for me as a one man band it’s difficult to stay on exact dates

For me anyway
Thomas Higgins is another one
A solicitor that handles debt collection

Basically sends a letter before legal action letter
Use to be £2.99
Set up about 7 years ago never used 😁

Only had to mention if debt not recovered would be passed on to them


That was real last case messer scenario’s
Pleasure in the job puts perfection in the work.     - Aristotle

Simon Trapani

  • Posts: 1559
Re: How do you word your slow payers reminders text
« Reply #10 on: December 09, 2023, 11:25:11 am »
I just email/text them a statement from aworka. They get the hint.

windowswashed

  • Posts: 2577
Re: How do you word your slow payers reminders text
« Reply #11 on: December 09, 2023, 04:35:15 pm »
Pay up or we'll send the heavies 'round  ;D

JandS

  • Posts: 4267
Re: How do you word your slow payers reminders text
« Reply #12 on: December 20, 2023, 04:14:29 pm »
Hi there...window cleaner here...any chance you can make a payment...£X outstanding.......................that usually gets the "oooh sory I forgot will do it now" message.
Impossible done straight away, miracles can take a little longer.