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Poll

do you always wash down the gutters whilst cleaning a conservatory??

I wash them every time
29.5%
13 (29.5%)
sometimes I wash them
22.7%
10 (22.7%)
I never wash them
15.9%
7 (15.9%)
I only wash them for an extra fee
31.8%
14 (31.8%)

Total Members Voted: 44

Mattymarske

  • Posts: 33
Re: washing conservatory gutters
« Reply #20 on: August 18, 2023, 07:38:58 pm »
Sorry Jay not Jake! (The snake Roberts....)

dazmond

  • Posts: 23966
Re: washing conservatory gutters
« Reply #21 on: August 21, 2023, 08:45:12 am »
Standard window clean NO
UPVC clean YES
conny roof YES

I also put that I clean outside gutters but thought you meant when cleaning the conny roof or UPVC clean.

I do clean a few garage doors on a few regular  window clean jobs but it's factored into the price from the off.
price higher/work harder!

zesty

  • Posts: 2452
Re: washing conservatory gutters
« Reply #22 on: August 21, 2023, 09:20:52 am »
So the results are massively wrong 😂

Stoots

  • Posts: 6211
Re: washing conservatory gutters
« Reply #23 on: August 21, 2023, 11:15:50 am »
I didn't get it either.

Window clean NO

Conny roof clean YES

If you do anything different to that for free you are a fool.

Spruce

  • Posts: 8462
Re: washing conservatory gutters
« Reply #24 on: August 22, 2023, 08:49:55 am »
A number of years ago we were asked to clean the fronts of a house across the road from my wife's sister-in-law.

I asked him if we were to include the garage door in the quote. No, he didn't want his garage door cleaned. So we did as asked, but this garage door was filthy and bugged me.

One day when I was doing the fronts, 2 old ladies were walking down the pavement. I don't know if one or both were partially deaf, but they were talking loudly to each other.
"That window cleaner works so hard and does such a lovely job. But that dirty garage door lets all his hard work down."

I decided then that I would clean that door. As Mattymarske says, your clean is your advertising board and that dirty garage door was ruining my reputation. So I clean that door when it starts to get a bit dirty. What a difference a clean door made to the presentation. I do that now, not to get extra payment, but for my own reputation. It doesn't take even a minute to run the brush over it.

As regards gutter cleaning on conservatories, we clean them every time when we clean the windows. Always have. Again, it's just a quick brush over, but it makes a world of difference to the end result. For me, it's not always about what a customer will accept, it's also about how I feel about the quality of the service I'm providing. It's about me. Our business has grown through customer referrals.

I'm also not saying anyone who doesn't clean the underneath of a customer's conservatory gutters is wrong. My son thinks differently to me. We each have to run our business in our own way and it's always best to continue to do what works for you.
Success is 1% inspiration, 98% perspiration and 2% attention to detail!

The older I get, the better I was ;)

Stoots

  • Posts: 6211
Re: washing conservatory gutters
« Reply #25 on: August 22, 2023, 12:54:36 pm »
A number of years ago we were asked to clean the fronts of a house across the road from my wife's sister-in-law.

I asked him if we were to include the garage door in the quote. No, he didn't want his garage door cleaned. So we did as asked, but this garage door was filthy and bugged me.

One day when I was doing the fronts, 2 old ladies were walking down the pavement. I don't know if one or both were partially deaf, but they were talking loudly to each other.
"That window cleaner works so hard and does such a lovely job. But that dirty garage door lets all his hard work down."

I decided then that I would clean that door. As Mattymarske says, your clean is your advertising board and that dirty garage door was ruining my reputation. So I clean that door when it starts to get a bit dirty. What a difference a clean door made to the presentation. I do that now, not to get extra payment, but for my own reputation. It doesn't take even a minute to run the brush over it.

As regards gutter cleaning on conservatories, we clean them every time when we clean the windows. Always have. Again, it's just a quick brush over, but it makes a world of difference to the end result. For me, it's not always about what a customer will accept, it's also about how I feel about the quality of the service I'm providing. It's about me. Our business has grown through customer referrals.

I'm also not saying anyone who doesn't clean the underneath of a customer's conservatory gutters is wrong. My son thinks differently to me. We each have to run our business in our own way and it's always best to continue to do what works for you.

I used to be like this when i started out, overcleaning and going  the extra mile but you soon realise you get no thanks for going above and beyond so these days i try to do the opposite and get away with the bare minimum that will get me paid. I think my excitetment and pride in the job has long since evaporated and now its just purely a means to an end.

Splash & dash

  • Posts: 4364
Re: washing conservatory gutters
« Reply #26 on: August 22, 2023, 02:52:57 pm »
A number of years ago we were asked to clean the fronts of a house across the road from my wife's sister-in-law.

I asked him if we were to include the garage door in the quote. No, he didn't want his garage door cleaned. So we did as asked, but this garage door was filthy and bugged me.

One day when I was doing the fronts, 2 old ladies were walking down the pavement. I don't know if one or both were partially deaf, but they were talking loudly to each other.
"That window cleaner works so hard and does such a lovely job. But that dirty garage door lets all his hard work down."

I decided then that I would clean that door. As Mattymarske says, your clean is your advertising board and that dirty garage door was ruining my reputation. So I clean that door when it starts to get a bit dirty. What a difference a clean door made to the presentation. I do that now, not to get extra payment, but for my own reputation. It doesn't take even a minute to run the brush over it.

As regards gutter cleaning on conservatories, we clean them every time when we clean the windows. Always have. Again, it's just a quick brush over, but it makes a world of difference to the end result. For me, it's not always about what a customer will accept, it's also about how I feel about the quality of the service I'm providing. It's about me. Our business has grown through customer referrals.

I'm also not saying anyone who doesn't clean the underneath of a customer's conservatory gutters is wrong. My son thinks differently to me. We each have to run our business in our own way and it's always best to continue to do what works for you.

I used to be like this when i started out, overcleaning and going  the extra mile but you soon realise you get no thanks for going above and beyond so these days i try to do the opposite and get away with the bare minimum that will get me paid. I think my excitetment and pride in the job has long since evaporated and now its just purely a means to an end.


I think this explains why you have trouble employing and finding the right person , take a pride in yourself, and the  quality of the job you do rather that that will do and cutting corners think this is why your prices are so low you don’t value yourself so the customer certainly isn’t  going to , we go the extra mile with all our customers and that’s why we have very well paying jobs as they notice and appreciate the standard we work to , constantly picking  up new work from ones who have a slapdash  attitude and poor work , like missing out bathroom Windows , not doing the frames and sills , or doing the frames and leaving them green with algae. Charge a decent price and do a quality job you will also need less customers doing it this way .

Stoots

  • Posts: 6211
Re: washing conservatory gutters
« Reply #27 on: August 22, 2023, 03:27:04 pm »
A number of years ago we were asked to clean the fronts of a house across the road from my wife's sister-in-law.

I asked him if we were to include the garage door in the quote. No, he didn't want his garage door cleaned. So we did as asked, but this garage door was filthy and bugged me.

One day when I was doing the fronts, 2 old ladies were walking down the pavement. I don't know if one or both were partially deaf, but they were talking loudly to each other.
"That window cleaner works so hard and does such a lovely job. But that dirty garage door lets all his hard work down."

I decided then that I would clean that door. As Mattymarske says, your clean is your advertising board and that dirty garage door was ruining my reputation. So I clean that door when it starts to get a bit dirty. What a difference a clean door made to the presentation. I do that now, not to get extra payment, but for my own reputation. It doesn't take even a minute to run the brush over it.

As regards gutter cleaning on conservatories, we clean them every time when we clean the windows. Always have. Again, it's just a quick brush over, but it makes a world of difference to the end result. For me, it's not always about what a customer will accept, it's also about how I feel about the quality of the service I'm providing. It's about me. Our business has grown through customer referrals.

I'm also not saying anyone who doesn't clean the underneath of a customer's conservatory gutters is wrong. My son thinks differently to me. We each have to run our business in our own way and it's always best to continue to do what works for you.

I used to be like this when i started out, overcleaning and going  the extra mile but you soon realise you get no thanks for going above and beyond so these days i try to do the opposite and get away with the bare minimum that will get me paid. I think my excitetment and pride in the job has long since evaporated and now its just purely a means to an end.


I think this explains why you have trouble employing and finding the right person , take a pride in yourself, and the  quality of the job you do rather that that will do and cutting corners think this is why your prices are so low you don’t value yourself so the customer certainly isn’t  going to , we go the extra mile with all our customers and that’s why we have very well paying jobs as they notice and appreciate the standard we work to , constantly picking  up new work from ones who have a slapdash  attitude and poor work , like missing out bathroom Windows , not doing the frames and sills , or doing the frames and leaving them green with algae. Charge a decent price and do a quality job you will also need less customers doing it this way .

My prices arent low and i dont have any complaints with my work only good reviews. I dont miss any windows, frames, sills or glass for that matter.

What i mean is i do whats required, i dont clean garage doors or gutters for free, im not ocd anymore i have learnt how to clean to a good standard fast rather than over rinsing etc.

My issue with employing has nothing to do with standard of work its more a mental thing on my side that i cant cope with the stress.

Splash & dash

  • Posts: 4364
Re: washing conservatory gutters
« Reply #28 on: August 22, 2023, 03:38:36 pm »
A number of years ago we were asked to clean the fronts of a house across the road from my wife's sister-in-law.

I asked him if we were to include the garage door in the quote. No, he didn't want his garage door cleaned. So we did as asked, but this garage door was filthy and bugged me.

One day when I was doing the fronts, 2 old ladies were walking down the pavement. I don't know if one or both were partially deaf, but they were talking loudly to each other.
"That window cleaner works so hard and does such a lovely job. But that dirty garage door lets all his hard work down."

I decided then that I would clean that door. As Mattymarske says, your clean is your advertising board and that dirty garage door was ruining my reputation. So I clean that door when it starts to get a bit dirty. What a difference a clean door made to the presentation. I do that now, not to get extra payment, but for my own reputation. It doesn't take even a minute to run the brush over it.

As regards gutter cleaning on conservatories, we clean them every time when we clean the windows. Always have. Again, it's just a quick brush over, but it makes a world of difference to the end result. For me, it's not always about what a customer will accept, it's also about how I feel about the quality of the service I'm providing. It's about me. Our business has grown through customer referrals.

I'm also not saying anyone who doesn't clean the underneath of a customer's conservatory gutters is wrong. My son thinks differently to me. We each have to run our business in our own way and it's always best to continue to do what works for you.

I used to be like this when i started out, overcleaning and going  the extra mile but you soon realise you get no thanks for going above and beyond so these days i try to do the opposite and get away with the bare minimum that will get me paid. I think my excitetment and pride in the job has long since evaporated and now its just purely a means to an end.


I think this explains why you have trouble employing and finding the right person , take a pride in yourself, and the  quality of the job you do rather that that will do and cutting corners think this is why your prices are so low you don’t value yourself so the customer certainly isn’t  going to , we go the extra mile with all our customers and that’s why we have very well paying jobs as they notice and appreciate the standard we work to , constantly picking  up new work from ones who have a slapdash  attitude and poor work , like missing out bathroom Windows , not doing the frames and sills , or doing the frames and leaving them green with algae. Charge a decent price and do a quality job you will also need less customers doing it this way .

My prices arent low and i dont have any complaints with my work only good reviews. I dont miss any windows, frames, sills or glass for that matter.

What i mean is i do whats required, i dont clean garage doors or gutters for free, im not ocd anymore i have learnt how to clean to a good standard fast rather than over rinsing etc.

My issue with employing has nothing to do with standard of work its more a mental thing on my side that i cant cope with the stress.


I didn’t mean to cause offence or be critical of your work , I understand what you mean about the stress  involved with employing it can be if you get the right staff though that helps a lot . Not sure ware about s in  the country you are maybe  the area is not good for appreciative customers , we always go the extra mile to keep customers happy and it always pays off they do notice and appreciate it . They then recommend us to their friend and family so similar types of people with the same mind set .