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Clean Cloth

  • Posts: 150
Getting in touch with Gleaming
« on: August 15, 2023, 11:55:04 am »
I renewed my PL insurance policy with Gleaming 3 weeks ago and was given the option to pay by DD at no extra cost (previously I had paid in one go but I may be moving so thought paying monthly was a good idea).
I was given the option of the DD being taken on the 15th or 31st and chose the 15th, nothing has been taken today so I tried calling them but nobody is able to take the call.
I do have an email address so will write to them tomorrow but prefer to speak to someone.

I am just curious if anyone else here chose to pay by DD and how it is going.

NWH

  • Posts: 16952
Re: Getting in touch with Gleaming
« Reply #1 on: August 15, 2023, 01:03:48 pm »
How much do you pay for public liability out of curiosity.

Clean Cloth

  • Posts: 150
Re: Getting in touch with Gleaming
« Reply #2 on: August 15, 2023, 02:00:49 pm »
How much do you pay for public liability out of curiosity.

Just under £200. 

richard connett

  • Posts: 300
Re: Getting in touch with Gleaming
« Reply #3 on: August 15, 2023, 05:00:20 pm »
Hmmm , wondering why mine is £50 a month . Why do these company’s insist that you keep threatening to leave before you get the real quote .

Stoots

  • Posts: 6211
Re: Getting in touch with Gleaming
« Reply #4 on: August 15, 2023, 05:03:23 pm »
£50  month for PL just for yourself surely not

I pay £15 a month and that's with employers liability ins on it as well.

Infact I need to cancel that I dont employ anyone  ;D

Splash & dash

  • Posts: 4364
Re: Getting in touch with Gleaming
« Reply #5 on: August 15, 2023, 05:37:16 pm »
I renewed my PL insurance policy with Gleaming 3 weeks ago and was given the option to pay by DD at no extra cost (previously I had paid in one go but I may be moving so thought paying monthly was a good idea).
I was given the option of the DD being taken on the 15th or 31st and chose the 15th, nothing has been taken today so I tried calling them but nobody is able to take the call.
I do have an email address so will write to them tomorrow but prefer to speak to someone.

I am just curious if anyone else here chose to pay by DD and how it is going.



They don’t have a phone line it’s internet and email only this is why I won’t deal with them , also they are very expensive I have  better cover for less than they charge , best to look else ware .

NWH

  • Posts: 16952
Re: Getting in touch with Gleaming
« Reply #6 on: August 15, 2023, 05:41:29 pm »
Errrrr excuse me Splash if we need you we will ask 🤣🤣🤣🤣

richard connett

  • Posts: 300
Re: Getting in touch with Gleaming
« Reply #7 on: August 15, 2023, 07:10:17 pm »
Yep £50 for employers and public. It’s only me and the other half now so it definitely needs looking at again

֍Winp®oClean֍

  • Posts: 1687
Re: Getting in touch with Gleaming
« Reply #8 on: August 15, 2023, 07:26:13 pm »
Geeze, mine's £90 per YEAR for 5 million including items being worked on!!
Comfortably Numb!

DJW

  • Posts: 1008
Re: Getting in touch with Gleaming
« Reply #9 on: August 15, 2023, 07:35:48 pm »
👆ditto

richard connett

  • Posts: 300
Re: Getting in touch with Gleaming
« Reply #10 on: August 15, 2023, 08:16:09 pm »
Who are you two with ?

֍Winp®oClean֍

  • Posts: 1687
Re: Getting in touch with Gleaming
« Reply #11 on: August 15, 2023, 08:28:14 pm »
Who are you two with ?

AXA through simply business.
Comfortably Numb!

DJW

  • Posts: 1008
Re: Getting in touch with Gleaming
« Reply #12 on: August 15, 2023, 10:14:18 pm »
AXA through a broker who’s name evades me at the moment.



Aplan it was

Clean Cloth

  • Posts: 150
Re: Getting in touch with Gleaming
« Reply #13 on: August 16, 2023, 01:08:16 pm »
They don’t have a phone line it’s internet and email only this is why I won’t deal with them , also they are very expensive I have  better cover for less than they charge , best to look else ware .
[/quote]

I did not realise that and it does not tell you that when you call them, you get a robot asking for your name, then put on hold while it rings for a while, then told there is no one to take your call at the moment. So I rang many times and used different the options.
I did get a reply by email from Gleaming who did not seem to have a record of the proposed DD dates and amounts. She was helpful and it appears to be sorted out now.


dazmond

  • Posts: 23966
Re: Getting in touch with Gleaming
« Reply #14 on: August 17, 2023, 08:21:20 am »
Simply business £80 a year.👍
price higher/work harder!

Clean Cloth

  • Posts: 150
Re: Getting in touch with Gleaming
« Reply #15 on: July 02, 2024, 02:27:07 pm »
Old thread but did not want to start a new one.
I never did receive the direct debit schedule I asked for.
My PL insurance is due to end at the beginning of August and I do not want to take out a new policy as I only window clean 1 day a week now and do other work from home the rest of the week. Also fed up with having to chase the insurer to take my direct debit.
I asked if they could confirm that I was not on auto renew.

I was told, "The annual review date is 3rd August and all our policies are continuous with a 30 day cancellation clause.  So no cancellation  charges, but 30 days written notice is required (unless the business has ceased trading and then that can be waived)."

Not sure what that means and how to deal with it so I sent an email giving them 30 days notice to not renew my policy.
Is that the correct way to deal with it?


The Jester of Wibbly

  • Posts: 2160
Re: Getting in touch with Gleaming
« Reply #16 on: July 02, 2024, 06:52:54 pm »
Don't forget some PL policies don't cover damage to the property your working on.  Some do, but at a higher price.  So difficult to compare from the comments on here.
Claim your 50% off your mobile payment card reader with Sum Up.  http://fbuy.me/f7Ve3

dd

  • Posts: 2568
Re: Getting in touch with Gleaming
« Reply #17 on: July 02, 2024, 07:24:20 pm »
Old thread but did not want to start a new one.
I never did receive the direct debit schedule I asked for.
My PL insurance is due to end at the beginning of August and I do not want to take out a new policy as I only window clean 1 day a week now and do other work from home the rest of the week. Also fed up with having to chase the insurer to take my direct debit.
I asked if they could confirm that I was not on auto renew.

I was told, "The annual review date is 3rd August and all our policies are continuous with a 30 day cancellation clause.  So no cancellation  charges, but 30 days written notice is required (unless the business has ceased trading and then that can be waived)."

Not sure what that means and how to deal with it so I sent an email giving them 30 days notice to not renew my policy.
Is that the correct way to deal with it?
I would understand "written notice" to be a letter signed by you, not an email.

the king

  • Posts: 1438
Re: Getting in touch with Gleaming
« Reply #18 on: July 02, 2024, 07:56:05 pm »
im with gleaming £260 per year

Bungle

  • Posts: 2389
Re: Getting in touch with Gleaming
« Reply #19 on: July 02, 2024, 10:29:15 pm »
I just started reading this thread and saw NWH giving splash some grief. Then I looked at the date it was posted. Hope the big man is treating you well Nigel.
We look at them, they look through them.