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NWH

  • Posts: 16952
Re: What to make of this...🤔
« Reply #20 on: June 06, 2023, 08:12:14 pm »
If any customer doesn’t let you return and put things right it’s just plain 💩 I’ve got mega mega rich,super rich and people that thing their rich,the last are the worst because they always have to save face the Jones’s aren’t allowed to know you see. Never had a problem with people that can back up the house and cars,it’s the fools that have more tick than the Amazon that always give grief.

jo5hm4n

  • Posts: 948
Re: What to make of this...🤔
« Reply #21 on: June 06, 2023, 08:29:51 pm »
It is truly sad that some customers are having to find excuses or reasons to get rid of the window cleaner because they can't face telling him that they can no longer afford the service or need to cut back.  For some people who are proud, it must be tough to even face this reality that you are basically skint.  It's probably easier in your mind to convince yourself that the reason you are getting rid of the window cleaner is because he's not doing the job as well as he used to or another excuse.  I wonder if they actually believe in their own head that this is the primary reason they are dumping the window cleaner over the actual reality that they are broke and debted up to their eye balls.

Its sad really. 

KS Cleaning

  • Posts: 3947
Re: What to make of this...🤔
« Reply #22 on: June 07, 2023, 03:32:05 pm »
If any customer doesn’t let you return and put things right it’s just plain 💩 I’ve got mega mega rich,super rich and people that thing their rich,the last are the worst because they always have to save face the Jones’s aren’t allowed to know you see. Never had a problem with people that can back up the house and cars,it’s the fools that have more tick than the Amazon that always give grief.
How do you know so much about your customers finances? You must be a right nosey sod😁

NWH

  • Posts: 16952
Re: What to make of this...🤔
« Reply #23 on: June 07, 2023, 04:13:42 pm »
Yeah I am.

dazmond

  • Posts: 23918
Re: What to make of this...🤔
« Reply #24 on: June 07, 2023, 06:12:58 pm »
He sounds like your typical 1 off time waster, move on and next time if he asks you to clean them triple the price.

some years back I had a customer that cancelled saying there was a smear on the window, as it happens I was passing their house on my way home so I knocked and asked to take a look, they let me in the house and showed me the said window and then using my fingers I rubbed  the said mark which obviously worse  made it a lot worse as it was inside and not out,  suffice to say I did not bother going back  after that LOL

I'd never take him back on
price higher/work harder!