[NWH]

Yes I know what you’re saying Darren but it is not only slow to reel in pulling the hose out is not only ridiculously restricted it’s so noisy,honestly last week the manager at an old peoples home came out and wondered what the noise was.

[Splash & dash]

Yes I know what you’re saying Darren but it is not only slow to reel in pulling the hose out is not only ridiculously restricted it’s so noisy,honestly last week the manager at an old peoples home came out and wondered what the noise was.

It will be the grey controller box

[NWH]

What needs to be done with that then.

[Splash & dash]

What needs to be done with that then.

Mine was a faulty grey box  was replaced and that solved that issues , but still had plenty of other problems

[NWH]

Did that solve the issue with it being hard to reel out and the snails 🐌 pace it come back on the reel.

[Splash & dash]

Did that solve the issue with it being hard to reel out and the snails 🐌 pace it come back on the reel.

It made the resistance pulling the hose out a lot less yes but does not alter the reeling in speed that’s not able to be altered as far as ime aware .

[NWH]

Pulling the hose out on mine is a fight.

[Smudger]

Just a thought - do they have any sort of brake ?

what about one for travelling (like you get in washing machines) is there anything on the drum that needs to be removed at all ?

Darran

[Splash & dash]

Just a thought - do they have any sort of brake ?

what about one for travelling (like you get in washing machines) is there anything on the drum that needs to be removed at all ?

Darran

Yes and it’s electronic and controlled by the grey box I have already mentioned it’s not manually adjustable

[NWH]

Yeah as soon as you take you’re finger off the button it brakes.

[NWH]

So what are you saying Splash about that box they’d need to come and adjust it.

[Splash & dash]

So what are you saying Splash about that box they’d need to come and adjust it.

They sent a replacement box to me fitted it and it solved that problem

[Splash & dash]

Yeah as soon as you take you’re finger off the button it brakes.

You don’t need to press any button to pull the hose off the reel it senses when you are pulling the hose off and releases the motor tension or it should so you can pull it out easily , I would give them a ring and tell them you need it sorting asap , best to get pure freedom reel to be honest theses issues  you are having are well known for several years and obviously haven’t been resolved yet ,

[NWH]

Yeah I was told about the reel sensing about the tension when pulling out,mine must sense there’s an Icelandic strongman pulling it out.

[Ched]

Yeah I was told about the reel sensing about the tension when pulling out,mine must sense there’s an Icelandic strongman pulling it out.

To test the theory that the box is braking the reel could you power it off and see if it's easier to pull out the hose? That way you know if it's an electronics issue or a mechanical problem with the reel. It's not a permeant fix but it might make your working day a bit easier till they fix it.

[NWH]

Hi yeah thanks I have 2 reels the van has been setup as a 2 man by them which was done the same day,that side of things works perfect.
No idea about the grey box we will see.

[deeege]

These electric hose reels sound amazing, a real time saver 

[NWH]

Yeah they are don’t put one of these in you’re van m8 you’ll be over the payload 🤣.

[deeege]

Yeah they are don’t put one of these in you’re van m8 you’ll be over the payload 🤣.

Doubt it mate, payload is 1000kg so after tank (450) and ladders and other bits I still have around 300kg spare. I’d bet you don’t have that much spare in your old knackered VW.

[NWH]

Probably not m8 but a brand new one is there whenever I fancy it 👌 sometimes that’s enough to just keep you driving a banger.