[Bungle]

I've just done some work and have saved it to a USB stick. It's 'XA30A'



So I then right clicked it to open it and this comes up. Am I doing something wrong? I thought George would be visible 🤷‍♂️

[Splash & dash]

I've just done some work and have saved it to a USB stick. It's 'XA30A'



So I then right clicked it to open it and this comes up. Am I doing something wrong? I thought George would be visible 🤷‍♂️

Looks like some virus to me

[Bungle]

I've got an external hard drive and the same happens with that. Same happened on an older PC.

[p1w1]

Is it possible your computer is automatically opening that file as a text document in notepad, you could try right clicking on that document and select "open with"  and then select George program. By going of your screenshot it looks like the GEO file is set as a notepad document.

[Bungle]

Is it possible your computer is automatically opening that file as a text document in notepad, you could try right clicking on that document and select "open with"  and then select George program. By going of your screenshot it looks like the GEO file is set as a notepad document.

I'll give it a try. Thanks for your input 👍

[windowswashed]

If you download data restore on spare pc, then you can save back ups using it, just click on the latest date  to add to replace your last version.

[AuRavelling79]

Is it possible your computer is automatically opening that file as a text document in notepad, you could try right clicking on that document and select "open with"  and then select George program. By going of your screenshot it looks like the GEO file is set as a notepad document.

I'll give it a try. Thanks for your input 👍

Let us know how you get on Bungle. I'd like to see how to restore it properly in the event of needing to.

[The Jester of Wibbly]

Found One Drive. @Spruce how do you get One Drive to come up when you select 'Do you want to backup your data to a USB or other drive'?

This is the way I do it.

Exit George.
Are you sure you want to exit George?
Yes.
Backing up your data - please wait.
Do you want to backup your data to a usb or other drive?
Yes.
I have George on C drive on my tablet so I backup to that by pressing OK.
Backup complete.

Then I go into "This PC" on the front screen, then double click on local disc (C).
George is on my list toward the top which included program files and Windows.
Click on George and all of George comes up.

Backup is on the top of the list of folders. Open that and there is a single file called Backup.geo. I click on that and drag it into OneDrive which is in my column on the left.

Open one drive and the backup file is there. You still have a backup saved file on George.

The strange thing is that George will not allow me (as far as I can see) to backup directly to Onedrive.

Yes you can save back up direct to OneDrive.

Save to.... C\ Users \ (your profile name\ OneDrive \

[Bungle]

Uploaded latest work from George to my external hard drive.  XA31B. Done a right click on it and this message pops up. 'How do you want to open this file?' This is p1ssing me off now!

[Bungle]

Open GEO file XA31A with OneDrive and you get all of this bloody 💩



No sign of George anywhere.

[The Jester of Wibbly]

Don't open the data file up directly.  It won't work like that.   You need to download and install the backup program from the George site.   Just drag and drop the backup file you want onto the backup program icon.

[richard connett]

Is it possible your computer is automatically opening that file as a text document in notepad, you could try right clicking on that document and select "open with"  and then select George program. By going of your screenshot it looks like the GEO file is set as a notepad document.

I'll give it a try. Thanks for your input 👍

Let us know how you get on Bungle. I'd like to see how to restore it properly in the event of needing to.

I’m no computer expert but I don’t think you click on the file to open or read the update . I assume you open George the programme reads your update.
When you have to start again on a new computer you download the data restore programme and drag the update in the box

[Bungle]

I've got a feeling (might be wrong) that you can't open a saved backup file and read it like you would when you open the George program. Happy to be proved otherwise though.

[Ched]

I've got a feeling (might be wrong) that you can't open a saved backup file and read it like you would when you open the George program. Happy to be proved otherwise though.

I don't use George but have a bit of computer programming experience.
From what you have posted it looks like the backup (.geo file) is a compressed file that isn't human readable. I would guess George uncompressed the file if you imported it back as a saved backup.

To test this I would take a backup, install George on another computer then import the backup. You should have an exact copy of the original George installation.

[dazmond]

Yet again theses app based programs show there unreliability 😂😂😂😂

No problems with cleaner planner....ive been using it for many years now.Well worth the 15 notes a month to me....👌

[Bungle]

RIGHT, I'm getting somewhere. Someone earlier in the thread suggested Data Restore. This is a George download.

What you do is save your work to a memory stick or external hard drive, then drag your last upload into the desktop short cut. The time and date will be visible here
You can then click restore and that will overwrite your old backups. If you click 'select another folder/drive' your devices will show in there. I've decided to store on a USB stick.

You've also got a download called DataFix from George. I've clicked on that and I'm hoping that will sort my WinSock problem.

At Auv, it doesn't look like you can view George any other way.

EDIT: the data restore seems to restore automatically as I could see backups dating back to 2020 which I hadn't inputted.

EDIT: the DataFix didn't sort my WinSock Error

[glen67]

When closing George down just at the point of backing to his 'cloud ' i get an error message , so i don't know if it's backed up or not then ...try to save to USB , select drive , 'saves' but no data in file so if this laptop dies i have lost 650 jobs and details , emailed now 5 times over a week to THREE different emails , group doesn't seem to exist , very concerned and having to pay a 'geek' to come around £60 an hour to save ...does ANYONE HAVE A CONTACT NUMBER ?!?! Paul has been great in the past i said my mails had previously gone to spam so ... closed , used the data restore , rebooted , closed and still same error like a connection error to his cloud , desperate !

[Spruce]

When closing George down just at the point of backing to his 'cloud ' i get an error message , so i don't know if it's backed up or not then ...try to save to USB , select drive , 'saves' but no data in file so if this laptop dies i have lost 650 jobs and details , emailed now 5 times over a week to THREE different emails , group doesn't seem to exist , very concerned and having to pay a 'geek' to come around £60 an hour to save ...does ANYONE HAVE A CONTACT NUMBER ?!?! Paul has been great in the past i said my mails had previously gone to spam so ... closed , used the data restore , rebooted , closed and still same error like a connection error to his cloud , desperate !

http://www.cleanitup.co.uk/smf/index.php?topic=223142.0

[AuRavelling79]

Bump.

[Bungle]

I've had an email from Paul. The problem is their end.

Sorry for the delay, I’m inundated with eMails from users with the same
problem.

We’ve been let down by our internet hosts and I can’t contact them. I fear
they may have gone bust !

Hopefully we can resolve the problem and get it up and running again soon
but I can’t give any timescale I’m afraid.