Mmmmm... Well thought I'd update this as I posted op. I stand by my original sentiments ie fast delivery and cheap price but unfortunately for the 1st time I've had to deal with after sales as a battery I ordered 3 months ago won't take any charge. From the get go they were looking to weedle their way out of it asking me what I use the battery for and stating its a golf cart battery and as I'm not using it on a golf cart it means the warrenty won't be valid. (this is exactly the same battery Purefreedom have been selling to the window cleaning industry for about 20years). Wasn't having that so they arranged to collect and test (at their cost to be fair), now been told its because its cross threaded so can't carry out test and so warrenty invalid. I had no problem fitting the leads myself, they went in easily and formed a tight connection. Not impressed, awaiting final word from branch manager.