[Drake]

So I get a phone call from a customer who was a bit nervous...turns out he has sent me 17k in error.
Truly Nutts
Had to return unfortunately 😕

[Spruce]

So I get a phone call from a customer who was a bit nervous...turns out he has sent me 17k in error.
Truly Nutts
Had to return unfortunately 😕

Hope it's not a scam

[Splash & dash]

Had a customer pay me £200 instead of £20 once , I think with that large sum of money I would be vary careful about it it could easily be viewed as money laundering. I would check with the bank before doing anything.

[Smudger]

Didn’t this happen to some one else a few months ago ?

[deeege]

Quite a common scam. Hope you didn’t send £17k to a scammers account, that now can’t be reversed?

[AuRavelling79]

He said he had a phone call from a customer so he would know who it was and whether it added up.

I would say I would check and get back to them. For example should it have been £17.00 or £170.00.

[G Griffin]

So I get a phone call from a customer who was a bit nervous...turns out he has sent me 17k in error.
Truly Nutts
Had to return unfortunately 😕

You need to up your prices or it's a race to the bottom.
He might be washing his money 🤔.
You should have told him it's Christmas and you need to put the heating on for an hour.

[KS Cleaning]

He said he had a phone call from a customer so he would know who it was and whether it added up.

I would say I would check and get back to them. For example should it have been £17.00 or £170.00.

That is part of the scam, the caller pretends to be the customer as he/she has the customers address, bank account details sat in front of them. The fact that the caller sounded nervous would point to it being a scam. If they spoke with a funny accent I would say 100% scam.

[KS Cleaning]

Didn’t this happen to some one else a few months ago ?

Happened to me about 5 years ago

[DJW]

Wouldn’t you have your customers number in your contacts list?

[dazmond]

Scam...without a doubt...check your bank account and don't do anything until you've spoken to your bank

[Spruce]

Wouldn’t you have your customers number in your contacts list?

Agree. If I didn't have a customer's phone number, I would have driven round to the house and spoken to the customer directly before I reacted.
The other issue would have been getting his bank to credit transfer that amount. Natwest have payment limits per day. They had those in force for many years. My payment limit is £5000.

[Splash & dash]

Beginning to wonder if the original post is accurate

[Spruce]

Beginning to wonder if the original post is accurate

That thought had also crossed my mind when I first read it

[CleanClear]

This happened to a mate of mine. He got a payment of about £15k into his account, then got a phone call from a relative of his customer asking to return the money. He rung the customer back direct who had no knowledge of any of it. It was a scam.

[SB Cleaning]

This happened to a mate of mine. He got a payment of about £15k into his account, then got a phone call from a relative of his customer asking to return the money. He rung the customer back direct who had no knowledge of any of it. It was a scam.

So the payment of 15k never actually went into his account then?

[deeege]

The scam usually works like this:-

Scammer get control of a random bank account, sends large amount of money to a legit  business/person from compromised account. Then contacts them to say they are a customer and have accidentally overpaid and asks the legit person to send back to scammers clean account. This is then ‘clean’ money as the banks won’t usually reverse a payment that has been sent willingly.

Hope it isn’t the case here, but it’s not looking great.

[Jay Le Huray]

I really don't how this works for the scammers but what would  I do if a large amount of money came into my  account and I then received a phone call to asked for it back my answer would be as follows " meet me at my bank at 9-30 Monday morning and we can go in together to sort this out.

About 1 year ago £1,000 was paid into my business account from a person who's name was not on my customers list?
3 days later I went into my bank to inquire about it and telling them that no one owes my £1,000

The bank advised me to just leave it there and see what happens, to this day a year later no one has claimed it and besides I've spent it now LOL

[CleanClear]

This happened to a mate of mine. He got a payment of about £15k into his account, then got a phone call from a relative of his customer asking to return the money. He rung the customer back direct who had no knowledge of any of it. It was a scam.

So the payment of 15k never actually went into his account then?

Yeah the payment did go into his account. Here's the way i think it was supposed to work. The money went from his customers account to his account, it went through as it was a recognised payee, so in theory no problem. It was the scammers who then wanted my mate to "refund" the £15k to an account they chose.

What happened was he went to see his customer and they both went to the bank together and both of them got their banks accounts frozen while the fraud team looked into it. He had no banking facilities for about 10 days till it was sorted.

[Jay Le Huray]

This happened to a mate of mine. He got a payment of about £15k into his account, then got a phone call from a relative of his customer asking to return the money. He rung the customer back direct who had no knowledge of any of it. It was a scam.

So the payment of 15k never actually went into his account then?

Yeah the payment did go into his account. Here's the way i think it was supposed to work. The money went from his customers account to his account, it went through as it was a recognised payee, so in theory no problem. It was the scammers who then wanted my mate to "refund" the £15k to an account they chose.

What happened was he went to see his customer and they both went to the bank together and both of them got their banks accounts frozen while the fraud team looked into it. He had no banking facilities for about 10 days till it was sorted.

did they get to keep the 15k ?