[Jay Le Huray]

I must say I'm impressed with the quick service of Gardiners, yesterday I ordered a new sill brush around 3pm,
whilst out working today the wife rang me to tell me that it arrived at 11am, quick or what?

[Stoots]

ive always found them the same, order something and its here within a day or two. Never had a problem with gardiners.

[Smudger]

I doubt anyone would  disagree with you that gardiners are the best for customer service - for me they have been excellent

But are they still the best for poles and brushes - possibly not - the competition has caught up with them and in some areas surpassed them

Darran

[NWH]

I would say the only way they’ve caught up is in quality of Carbon perhaps and that’s a perhaps,the clamps-goosenecks and brushes by other manufacturers look like they’ve come in fresh from Taiwan 🇹🇼 tbh in a 20ft container.
A Gardiner pole almost closes itself with a flick of the clamp as good as some people think the other poles are they all need sliding all the way in by hand,this in itself can be a ball ache and make you’re shoulders ache after a days use.

[֍Winp®oClean֍]

Customer service is generally good. However,  they insist on using Fedex, even for non-pole orders and they have to be the worst courier going! None existent recipient tracking and no longer seem capable of next day service further North.
I would also credit Gardiners with a huge leap forward in wfp related development back in the day. However, being honest, I'm a little perplexed at their direction/development in more recent times- particularly with brushes. The odd 'gem' appears every now and then, like the water-through neck but other things seem to have gone backwards.🤔

[Steve H]

Just received my backpack the other day from Gardiners, everything turned up on time (nothing missing - ordered a few extra bits). For what they are, really happy with it.  Used it today (as two of us out) for a couple of awkward jobs, worked brilliant. I have a transfer pump, takes less than 2 mins to fill up again, off you go again. Cant fault Gardiners at all, very good service, only thing is whats been mentioned (Fedex) no real time slot, so a bit awkward if your not in and they are delivering to a home address!
Other than that brilliant.

[dazmond]

Always been fantastic service from gardiners...👍

[Stoots]

Despite all the competition the slx still remains the best value for money pole on the market imo. Look at most equivalent poles on the market and they are at least £50 to £100 more expensive, heavier and usually don't include a  brush. Or a pen and and a hat for that matter...the gardiner clamps are unrivalled for their ease of use the only negative people have is the spinning due to glued on clamps. If gardiner could make a bolt on version of their clamps they would be perfect.

[DJW]

I didn’t order anything and it arrived first thing this morning! Can’t get better than that.

[Splash & dash]

Despite all the competition the slx still remains the best value for money pole on the market imo. Look at most equivalent poles on the market and they are at least £50 to £100 more expensive, heavier and usually don't include a  brush. Or a pen and and a hat for that matter...the gardiner clamps are unrivalled for their ease of use the only negative people have is the spinning due to glued on clamps. If gardiner could make a bolt on version of their clamps they would be perfect.

The spinning has nothing to do with glued on clamps that’s caused by ware on the pole  sections 

[NWH]

By the time the clamps gone the pole itself is ready to be replaced on the Extremes I’ve had.

[Splash & dash]

By the time the clamps gone the pole itself is ready to be replaced on the Extremes I’ve had.

I have never had to replace a clamp ,broken a few levers and replaced a few shims and that’s about it , once the sections are badly worn it’s replace them or buy a new pole

[Stoots]

Despite all the competition the slx still remains the best value for money pole on the market imo. Look at most equivalent poles on the market and they are at least £50 to £100 more expensive, heavier and usually don't include a  brush. Or a pen and and a hat for that matter...the gardiner clamps are unrivalled for their ease of use the only negative people have is the spinning due to glued on clamps. If gardiner could make a bolt on version of their clamps they would be perfect.

The spinning has nothing to do with glued on clamps that’s caused by ware on the pole  sections

It has everything to do with glued on clamps. When the glue lets go the clamp spins. You have to glue it back on, with a bolted clamp this can't happen.

[Bungle]

Have to agree with the FedEx comments. The local driver delivers when he feels like it. I've had medication for my dog arrive a week late from them. He didn't do too bad with my order from eBay last week though. It was only a day late. DPD are the best imo.

[Splash & dash]

Despite all the competition the slx still remains the best value for money pole on the market imo. Look at most equivalent poles on the market and they are at least £50 to £100 more expensive, heavier and usually don't include a  brush. Or a pen and and a hat for that matter...the gardiner clamps are unrivalled for their ease of use the only negative people have is the spinning due to glued on clamps. If gardiner could make a bolt on version of their clamps they would be perfect.

The spinning has nothing to do with glued on clamps that’s caused by ware on the pole  sections

It has everything to do with glued on clamps. When the glue lets go the clamp spins. You have to glue it back on, with a bolted clamp this can't happen.

Clamps do very occasionally need  re gluing  but spinning sections is caused by ware on the pole section not the clamp being worn , of course it will move round it it’s come un glued  but 99% of people  complain  spinning sections it’s the pole section that’s worn not an unglued clamp , we have around 30 poles and I probably re glue 3 clamps a year   So don’t really feel it’s an issue , but like maintenance on a car  .

[Smudger]

Clx was notorious for spinning sections and re-glueing clamps - and unfortunately nearly always from a new pole
I just re-glued and usually lasted a long time but they always suffered wear on the 30 to 40 mm behind the clamp where the next section clamp ws when in the closed position leading to a sloppy and loose closed pole - then the agro of removing the clamp losing 60mm of pole section and re-glueing

Now been using the OVA-8 for must be 18 months maybe more (9 in total) and only had 1 that has got a loose clamp - either a wrap of tape or shave 10mm off the end and the job is a good un - clamps are bolted onto each section and of course no spinning - no wear either

Gardeners clamps in operation are good but they really are a cheapo way to fix to the pole

Darran

[Smudger]

Still love my SL2 - 13 years down the line - its perfect 

a pleasure to use for those higher jobs and sticking the gutter camera on

Darran

[Stoots]

Despite all the competition the slx still remains the best value for money pole on the market imo. Look at most equivalent poles on the market and they are at least £50 to £100 more expensive, heavier and usually don't include a  brush. Or a pen and and a hat for that matter...the gardiner clamps are unrivalled for their ease of use the only negative people have is the spinning due to glued on clamps. If gardiner could make a bolt on version of their clamps they would be perfect.

The spinning has nothing to do with glued on clamps that’s caused by ware on the pole  sections

It has everything to do with glued on clamps. When the glue lets go the clamp spins. You have to glue it back on, with a bolted clamp this can't happen.

Clamps do very occasionally need  re gluing  but spinning sections is caused by ware on the pole section not the clamp being worn , of course it will move round it it’s come un glued  but 99% of people  complain  spinning sections it’s the pole section that’s worn not an unglued clamp , we have around 30 poles and I probably re glue 3 clamps a year   So don’t really feel it’s an issue , but like maintenance on a car  .

We are talking about 2 separate issues.

When people talk about gardiner poles spinning It's because the clamps are glued and tend to come loose which causes the section to spin inside the clamp body.

That's why  bolted clamps such as phantom etc are said to  stop spinning as you can simply tighten the bolt they can't really come loose like gardiners.

You are referring to section  wear so the clamp doesn't grip properly causing the pole to spin. That will happen with any pole when it's worn regardless of clamp and simply needs the clamp adjusting.

[DJW]

Spot on.

[Splash & dash]

Despite all the competition the slx still remains the best value for money pole on the market imo. Look at most equivalent poles on the market and they are at least £50 to £100 more expensive, heavier and usually don't include a  brush. Or a pen and and a hat for that matter...the gardiner clamps are unrivalled for their ease of use the only negative people have is the spinning due to glued on clamps. If gardiner could make a bolt on version of their clamps they would be perfect.

The spinning has nothing to do with glued on clamps that’s caused by ware on the pole  sections

It has everything to do with glued on clamps. When the glue lets go the clamp spins. You have to glue it back on, with a bolted clamp this can't happen.

Clamps do very occasionally need  re gluing  but spinning sections is caused by ware on the pole section not the clamp being worn , of course it will move round it it’s come un glued  but 99% of people  complain  spinning sections it’s the pole section that’s worn not an unglued clamp , we have around 30 poles and I probably re glue 3 clamps a year   So don’t really feel it’s an issue , but like maintenance on a car  .

We are talking about 2 separate issues.

When people talk about gardiner poles spinning It's because the clamps are glued and tend to come loose which causes the section to spin inside the clamp body.

That's why  bolted clamps such as phantom etc are said to  stop spinning as you can simply tighten the bolt they can't really come loose like gardiners.

You are referring to section  wear so the clamp doesn't grip properly causing the pole to spin. That will happen with any pole when it's worn regardless of clamp and simply needs the clamp adjusting.

A spinning pole section cannot be altered by adjusting the clamp once the pole  section is worn at the closed position if you adjust the clamp at that section it will then be to tight to extend the pole .
I have never Hurd anyone say about a spinning section referring to a clamp that’s come unglued , it’s always been said referring to a worn pole section . Re gluing a clamp on an odd  occasion in my  books  is  general maintenance it takes less than 5 muinits , and a very rare problem .