[G Griffin]

What's the time period for the 5 or 6 texts, Stoots?
I couldn't bring myself to text 5 or 6 times. I'd maybe text twice and after that they would have to chase me to pay and to restart cleaning their windows again.
If they are serious enough about having their windows cleaned, it's not too much to ask of them to send the money over.

[Stoots]

What's the time period for the 5 or 6 texts, Stoots?
I couldn't bring myself to text 5 or 6 times. I'd maybe text twice and after that they would have to chase me to pay and to restart cleaning their windows again.
If they are serious enough about having their windows cleaned, it's not too much to ask of them to send the money over.

I send all my reminder texts out once a week.

Some of the 8 weekly ones are taking almost up until their next clean date to pay having had 5 or 6 plus reminders... some ive had to skip the next clean because of non payment although to date they have all coughed up eventually but its the same pattern every time for a select few.

[robbo333]

I think slow payers, and sending six text reminders, are two different issues.

I have a few slow payers, but they always pay by the next clean (8 weeks). They are good, well paid customers, with no major issues,  so I give them the 'benefit of the doubt'.

If I had to text six times, then that would pee me off and they would be dumped!

[Small but perfectley formed]

Dump
Getting rid of our slow payers before it turns into a non payer

[Jay Le Huray]

I had one this morning, it's an £18 job done every 8 weeks and this morning when I went there and she was already late on the last 2 payments (making it £36) I managed to get her to pay the arrears plus todays £18 making it £56.
That amounts to 6 months work.

I was about to dump the job when she said to me "do you mind if we cancel after today? " to which I replied "no problem and thanks for your previous custom"

She saved me from doing it LOL

[Stoots]

I had one this morning, it's an £18 job done every 8 weeks and this morning when I went there and she was already late on the last 2 payments (making it £36) I managed to get her to pay the arrears plus todays £18 making it £56.
That amounts to 6 months work.

I was about to dump the job when she said to me "do you mind if we cancel after today? " to which I replied "no problem and thanks for your previous custom"

She saved me from doing it LOL

Yes thats happened to me loads of times. Chase a customer for weeks for them to eventually cough up and cancel at the same time. Like because they don't want them cleaning anymore they think it's ok not to pay.

[Jay Le Huray]

I had one this morning, it's an £18 job done every 8 weeks and this morning when I went there and she was already late on the last 2 payments (making it £36) I managed to get her to pay the arrears plus todays £18 making it £56.
That amounts to 6 months work.

I was about to dump the job when she said to me "do you mind if we cancel after today? " to which I replied "no problem and thanks for your previous custom"

She saved me from doing it LOL

Yes thats happened to me loads of times. Chase a customer for weeks for them to eventually cough up and cancel at the same time. Like because they don't want them cleaning anymore they think it's ok not to pay.

That just about sums it up Stoots

[KS Cleaning]

I had one this morning, it's an £18 job done every 8 weeks and this morning when I went there and she was already late on the last 2 payments (making it £36) I managed to get her to pay the arrears plus todays £18 making it £56.
That amounts to 6 months work.

I was about to dump the job when she said to me "do you mind if we cancel after today? " to which I replied "no problem and thanks for your previous custom"

She saved me from doing it LOL

Maybe she dumped you for overcharging her by £2😉😁

[dazmond]

I only have a handful that tend to pay very late.if I had a customer who took 6 text reminders to pay they would get dumped once I got their final payment.i usually only text once (or twice on the odd occasion a week apart)before they pay....

[Jay Le Huray]

I had one this morning, it's an £18 job done every 8 weeks and this morning when I went there and she was already late on the last 2 payments (making it £36) I managed to get her to pay the arrears plus todays £18 making it £56.
That amounts to 6 months work.

I was about to dump the job when she said to me "do you mind if we cancel after today? " to which I replied "no problem and thanks for your previous custom"

She saved me from doing it LOL

Maybe she dumped you for overcharging her by £2😉😁

LOL I've just noticed that, I have just checked my card machine payments and I did only charge her £54

[johnny bravo]

ive had a few   ends up around 3/5  cleans . been paid but after note reminders tooooo many times .     as im getting paid this time    i wont be going back unless they pay DD or set up a standing order paid monthly .     Had enough .