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Jay Le Huray

  • Posts: 647
Face Book
« on: October 26, 2022, 03:36:21 pm »
About 3 months ago I decided to do some culling, you know the sort of jobs, slow payers, dog poop, gate issues etc, in the end I knocked about 10 jobs on the head.

I wanted to replace them with better jobs but did not like idea of canvassing, anyway to cut the story short I got chatting to a mate of mine who runs auctions and he does a lot of advertising on face book and suggested I try it.

I made a comment about members on CIU saying that's it  a waste of time due to the messers  on FB but he said give it a go so I thought I had nothing to lose so I tried it.

I used all the local FB areas, wrote a few lines on services provided along with some photos, this was about 4 weeks ago and I have to say I'm impressed with the results so far.

I taken on loads of new jobs on a 8 weekly cycle and higher prices, I'm also getting loads of gutters/facias cleans at good money.

Last week alone I had 3 gutters/facias job on Thursday, Friday and Saturday  on top of my regular weeks work, I have to admit that it totally knackered me and I won't do that many again in a week. I priced another one today which I'm doing on Friday but no more this week.

I'm going to refrain from using FB this week so I can give myself a rest, another interesting point is that out of all the full cleans I've done I have converted them all into regular window cleaning jobs except for one that are selling their house.

Splash & dash

  • Posts: 4364
Re: Face Book
« Reply #1 on: October 26, 2022, 05:27:44 pm »
About 3 months ago I decided to do some culling, you know the sort of jobs, slow payers, dog poop, gate issues etc, in the end I knocked about 10 jobs on the head.

I wanted to replace them with better jobs but did not like idea of canvassing, anyway to cut the story short I got chatting to a mate of mine who runs auctions and he does a lot of advertising on face book and suggested I try it.

I made a comment about members on CIU saying that's it  a waste of time due to the messers  on FB but he said give it a go so I thought I had nothing to lose so I tried it.

I used all the local FB areas, wrote a few lines on services provided along with some photos, this was about 4 weeks ago and I have to say I'm impressed with the results so far.

I taken on loads of new jobs on a 8 weekly cycle and higher prices, I'm also getting loads of gutters/facias cleans at good money.

Last week alone I had 3 gutters/facias job on Thursday, Friday and Saturday  on top of my regular weeks work, I have to admit that it totally knackered me and I won't do that many again in a week. I priced another one today which I'm doing on Friday but no more this week.

I'm going to refrain from using FB this week so I can give myself a rest, another interesting point is that out of all the full cleans I've done I have converted them all into regular window cleaning jobs except for one that are selling their house.


I think fb in some areas is ok but in others they are all cheap skates wanting a one off  basically free , sounds like it’s ok in your area .

Re: Face Book
« Reply #2 on: October 26, 2022, 05:45:12 pm »
On my local Facebook groups they always seem to start their enquiry for a quote  with "looking for a window cleaner who doesn't charge the earth..." 😂
Maybe advertising your services works though rather than  responding to those cheapskates. To be fair I've not tried it.

SB Cleaning

  • Posts: 4287
Re: Face Book
« Reply #3 on: October 26, 2022, 05:55:35 pm »
As it was only 4 weeks ago the OP got all these  jobs it might be a good idea to let us know how  many you have retained after say 6 months...

As posted above i used to find it was mostly  young chav types looking for a one off, but of course they will say they want it regular  :)

NBwcs

  • Posts: 880
Re: Face Book
« Reply #4 on: October 26, 2022, 06:37:43 pm »
Out of interest Jay, how did you drop your customers, did you just not go back or did you give them some sort of explanation?

Shrek

  • Posts: 3931
Re: Face Book
« Reply #5 on: October 26, 2022, 06:44:20 pm »
About 3 months ago I decided to do some culling, you know the sort of jobs, slow payers, dog poop, gate issues etc, in the end I knocked about 10 jobs on the head.

I wanted to replace them with better jobs but did not like idea of canvassing, anyway to cut the story short I got chatting to a mate of mine who runs auctions and he does a lot of advertising on face book and suggested I try it.

I made a comment about members on CIU saying that's it  a waste of time due to the messers  on FB but he said give it a go so I thought I had nothing to lose so I tried it.

I used all the local FB areas, wrote a few lines on services provided along with some photos, this was about 4 weeks ago and I have to say I'm impressed with the results so far.

I taken on loads of new jobs on a 8 weekly cycle and higher prices, I'm also getting loads of gutters/facias cleans at good money.

Last week alone I had 3 gutters/facias job on Thursday, Friday and Saturday  on top of my regular weeks work, I have to admit that it totally knackered me and I won't do that many again in a week. I priced another one today which I'm doing on Friday but no more this week.

I'm going to refrain from using FB this week so I can give myself a rest, another interesting point is that out of all the full cleans I've done I have converted them all into regular window cleaning jobs except for one that are selling their house.


I think fb in some areas is ok but in others they are all cheap skates wanting a one off  basically free , sounds like it’s ok in your area .

Totally agree with this , I very rarely get any jobs from Fb . I have a business page but haven’t actively advertised on there for years. If it’s not the cheapskates , it’s the awkward jobs and dog $hite /flower pots all over the  garden jobs.

Stoots

  • Posts: 6211
Re: Face Book
« Reply #6 on: October 26, 2022, 10:32:14 pm »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

deeege

  • Posts: 5008
Re: Face Book
« Reply #7 on: October 26, 2022, 10:42:17 pm »
About 3 months ago I decided to do some culling, you know the sort of jobs, slow payers, dog poop, gate issues etc, in the end I knocked about 10 jobs on the head.

I wanted to replace them with better jobs but did not like idea of canvassing, anyway to cut the story short I got chatting to a mate of mine who runs auctions and he does a lot of advertising on face book and suggested I try it.

I made a comment about members on CIU saying that's it  a waste of time due to the messers  on FB but he said give it a go so I thought I had nothing to lose so I tried it.

I used all the local FB areas, wrote a few lines on services provided along with some photos, this was about 4 weeks ago and I have to say I'm impressed with the results so far.

I taken on loads of new jobs on a 8 weekly cycle and higher prices, I'm also getting loads of gutters/facias cleans at good money.

Last week alone I had 3 gutters/facias job on Thursday, Friday and Saturday  on top of my regular weeks work, I have to admit that it totally knackered me and I won't do that many again in a week. I priced another one today which I'm doing on Friday but no more this week.

I'm going to refrain from using FB this week so I can give myself a rest, another interesting point is that out of all the full cleans I've done I have converted them all into regular window cleaning jobs except for one that are selling their house.

Well done Jay, you’ve bagged yourself a load of one offs that have pretended to be regulars. Let us know how you get on after a year or so.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

deeege

  • Posts: 5008
Re: Face Book
« Reply #8 on: October 26, 2022, 10:44:35 pm »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

Every weekend you seem to be able to pick up 20-50 new customers from FB yet you are still a one man band? How does that work?

"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

Stoots

  • Posts: 6211
Re: Face Book
« Reply #9 on: October 27, 2022, 07:16:50 am »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

Every weekend you seem to be able to pick up 20-50 new customers from FB yet you are still a one man band? How does that work?


It's certainly not every weekend as I don't post every weekend as i definitely wouldnt be able to cope

At the moment I'm overstocked with around 630 customers.

In the last few of years I've sold work about 4 or 5 times and I've also dumped quite a lot and put prices up which has also culled some.

And of course not all of them I pick up stay long term you get some time wasters in there. I liken it to slinging mud at a wall and see what sticks.

Ive just checked my cleaner planner account out of interest

I added 27 custs around the 25th oct

20 around the 5th oct

20 around 6th sept

11 on the 1st aug

18 on the 6th june

18 on the 22nd march

and my best hit was 58 on the 8th Jan

Ive actually got rid of over 100 customers this year, soem went due to price rises, some sold, some dumped, some moved out or died, some messers, some non payers,  some i didnt fancy the job etc etc.

so thats how many times ive posted to groups this year and the results.  You cant just post every week to the same places, theres a ceiling to this which is why i post infrequenly. 1 so i dont get banned for spam and 2 so people dont get bored of seeing my posts.

I also run paid ads occasionally and do ok with that, i started running an ad this week and picked up 3 for £20 which isnt bad but i soon stopped the ad when the free stuff came in.
 

SB Cleaning

  • Posts: 4287
Re: Face Book
« Reply #10 on: October 27, 2022, 07:30:18 am »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

Every weekend you seem to be able to pick up 20-50 new customers from FB yet you are still a one man band? How does that work?


It's certainly not every weekend as I don't post every weekend but I'll check for you How many times I've posted and roughly how many customers I've picked up in the last few months.

At the moment I'm overstocked with around 630 customers.

In the last couple of years I've sold work about 4 or 5 times and I've also dumped quite a lot and put prices up which has also culled some.

And of course not all of them I pick up stay long term you get some time wasters in there. I liken it to slinging mud at a wall and see what sticks
630 customers as a one man band? I've only got 250 and that's too many for me, are they £10 a pop or summit ;D

Jay Le Huray

  • Posts: 647
Re: Face Book
« Reply #11 on: October 27, 2022, 07:40:33 am »
Out of interest Jay, how did you drop your customers, did you just not go back or did you give them some sort of explanation?

To be honest I just did not go back, no explanation, I think those concerned would work it out for themselves .

Stoots

  • Posts: 6211
Re: Face Book
« Reply #12 on: October 27, 2022, 07:43:54 am »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

Every weekend you seem to be able to pick up 20-50 new customers from FB yet you are still a one man band? How does that work?


It's certainly not every weekend as I don't post every weekend but I'll check for you How many times I've posted and roughly how many customers I've picked up in the last few months.

At the moment I'm overstocked with around 630 customers.

In the last couple of years I've sold work about 4 or 5 times and I've also dumped quite a lot and put prices up which has also culled some.

And of course not all of them I pick up stay long term you get some time wasters in there. I liken it to slinging mud at a wall and see what sticks
630 customers as a one man band? I've only got 250 and that's too many for me, are they £10 a pop or summit ;D

Im up north mate so we have to stack em high and splash dash em, i wish i could get the prices to do 250 a month!

I also do 4 and 8 weeky so that skews it, its not all monthly

To be exact my average price according to cleaner planner is £13.13

629 jobs, 338 4 weekly and 287 8 weekly

SB Cleaning

  • Posts: 4287
Re: Face Book
« Reply #13 on: October 27, 2022, 08:29:50 am »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

Every weekend you seem to be able to pick up 20-50 new customers from FB yet you are still a one man band? How does that work?


It's certainly not every weekend as I don't post every weekend but I'll check for you How many times I've posted and roughly how many customers I've picked up in the last few months.

At the moment I'm overstocked with around 630 customers.

In the last couple of years I've sold work about 4 or 5 times and I've also dumped quite a lot and put prices up which has also culled some.

And of course not all of them I pick up stay long term you get some time wasters in there. I liken it to slinging mud at a wall and see what sticks
630 customers as a one man band? I've only got 250 and that's too many for me, are they £10 a pop or summit ;D

Im up north mate so we have to stack em high and splash dash em, i wish i could get the prices to do 250 a month!

I also do 4 and 8 weeky so that skews it, its not all monthly

To be exact my average price according to cleaner planner is £13.13

629 jobs, 338 4 weekly and 287 8 weekly
Explains why you said 10 didn't want wfp....i rarely get anyone say they don't want wfp...

Shrek

  • Posts: 3931
Re: Face Book
« Reply #14 on: October 27, 2022, 10:17:35 am »
I’m up north and my average is a lot higher than that. I’m surprised with you (stoots) being a wiz on the lead generation, you’ve not played around with the figures for the 8 weekly’s to see how high you can actually go price wise

Stoots

  • Posts: 6211
Re: Face Book
« Reply #15 on: October 27, 2022, 11:36:23 am »
Told you lot loads of times.

I picked up 30 new customers from Facebook groups this weekend.

This time I decided to experiment and offered a 4 or 8 weekly clean at the same price. Only 5 jobs went with 4 weekly the rest 8 weekly so definitely worth pricing the 8 weekly higher so its win win otherwise I'll need twice the volume of customers to reach my target.

Going to need to employ someone again soon. 10 first cleans tomorrow to do

One thing you will notice if you post on there a lot is the amount of customers asking if you are traditional as the pole is crap.

I've had about 10 tell me this week they don't want pole the last window cleaner made a mess....

Every weekend you seem to be able to pick up 20-50 new customers from FB yet you are still a one man band? How does that work?


It's certainly not every weekend as I don't post every weekend but I'll check for you How many times I've posted and roughly how many customers I've picked up in the last few months.

At the moment I'm overstocked with around 630 customers.

In the last couple of years I've sold work about 4 or 5 times and I've also dumped quite a lot and put prices up which has also culled some.

And of course not all of them I pick up stay long term you get some time wasters in there. I liken it to slinging mud at a wall and see what sticks
630 customers as a one man band? I've only got 250 and that's too many for me, are they £10 a pop or summit ;D

Im up north mate so we have to stack em high and splash dash em, i wish i could get the prices to do 250 a month!

I also do 4 and 8 weeky so that skews it, its not all monthly

To be exact my average price according to cleaner planner is £13.13

629 jobs, 338 4 weekly and 287 8 weekly
Explains why you said 10 didn't want wfp....i rarely get anyone say they don't want wfp...

Well that's because you don't post on fb . If you did you would see how many actually state they want trad because wfp leaves a mess.

And as for your assumption, wrong. I have great reviews and get next to no complaints. You can clean fast to a high standard or slow to a poor standard. If I was getting complaints I would slow down obviously.

Stoots

  • Posts: 6211
Re: Face Book
« Reply #16 on: October 27, 2022, 11:40:53 am »
I’m up north and my average is a lot higher than that. I’m surprised with you (stoots) being a wiz on the lead generation, you’ve not played around with the figures for the 8 weekly’s to see how high you can actually go price wise

Aren't you in the leafy suburbs of Cheshire? Or is that someone else...

There's a difference between an ex mining town like mine than  say even further north the like north leeds, harrogate and York. I had a round in York so know the prices are much better there but that's an much more affluent area.

But you are right it would be interesting to see what would happen if I quoted say 15 quid plus rather than my usual 12. I think what holds me back is currently I convert about half at my prices and I always feel like if someone asks for a quote in an area I work In and  I price myself out of it by going much higher I'll kick myself as compact is king for me.

Shrek

  • Posts: 3931
Re: Face Book
« Reply #17 on: October 27, 2022, 12:34:53 pm »
I’m up north and my average is a lot higher than that. I’m surprised with you (stoots) being a wiz on the lead generation, you’ve not played around with the figures for the 8 weekly’s to see how high you can actually go price wise

Aren't you in the leafy suburbs of Cheshire? Or is that someone else...

There's a difference between an ex mining town like mine than  say even further north the like north leeds, harrogate and York. I had a round in York so know the prices are much better there but that's an much more affluent area.

But you are right it would be interesting to see what would happen if I quoted say 15 quid plus rather than my usual 12. I think what holds me back is currently I convert about half at my prices and I always feel like if someone asks for a quote in an area I work In and  I price myself out of it by going much higher I'll kick myself as compact is king for me.

A bit further over towards Blackpool . See the thing what happened with me is , I got to 250 customers and thought iv had enough so anyone else can have a higher price. At that point my 3 bed semis were at about £12 which I thought  was the ceiling price , I tried £13 and still gaining customers , tried £14 and still gaining customers. At that point I couldn’t be arsed with monthly anymore and thought let me try £15 monthly , £20 2 monthly & £25 3 monthly. Guess what … still gaining customers on all 3 frequencies. Although the 2 monthly jobs have overtook the monthly’s. 91 new customers so far this year without advertising and lost about 40 due to the reasons you lose them.
Front only are £10 monthly

Stoots

  • Posts: 6211
Re: Face Book
« Reply #18 on: October 27, 2022, 01:14:39 pm »
I’m up north and my average is a lot higher than that. I’m surprised with you (stoots) being a wiz on the lead generation, you’ve not played around with the figures for the 8 weekly’s to see how high you can actually go price wise

Aren't you in the leafy suburbs of Cheshire? Or is that someone else...

There's a difference between an ex mining town like mine than  say even further north the like north leeds, harrogate and York. I had a round in York so know the prices are much better there but that's an much more affluent area.

But you are right it would be interesting to see what would happen if I quoted say 15 quid plus rather than my usual 12. I think what holds me back is currently I convert about half at my prices and I always feel like if someone asks for a quote in an area I work In and  I price myself out of it by going much higher I'll kick myself as compact is king for me.

A bit further over towards Blackpool . See the thing what happened with me is , I got to 250 customers and thought iv had enough so anyone else can have a higher price. At that point my 3 bed semis were at about £12 which I thought  was the ceiling price , I tried £13 and still gaining customers , tried £14 and still gaining customers. At that point I couldn’t be arsed with monthly anymore and thought let me try £15 monthly , £20 2 monthly & £25 3 monthly. Guess what … still gaining customers on all 3 frequencies. Although the 2 monthly jobs have overtook the monthly’s. 91 new customers so far this year without advertising and lost about 40 due to the reasons you lose them.
Front only are £10 monthly


See I've been doing this 8 years Nearly now and I've never picked up work without advertising, maybe 10  year. It's just so saturated round here with cleaners  my average price is actually very good for my area, apart from the odd exception I'm nearly always higher priced than the other cleaners I've come across.

Slacky

  • Posts: 8278
Re: Face Book
« Reply #19 on: October 27, 2022, 01:57:38 pm »
I’m up north and my average is a lot higher than that. I’m surprised with you (stoots) being a wiz on the lead generation, you’ve not played around with the figures for the 8 weekly’s to see how high you can actually go price wise

Aren't you in the leafy suburbs of Cheshire? Or is that someone else...


That's Daz. Last time he was own here he was doing £85 an hour.