[NWH]

Yeah as you say no money in them Car dealers and similar stuff these days but i know years ago they were top money and very early mornings which was lovely,I think you should be getting 40-50 notes for a semi but you shouldn’t really 🤣🤣🤣🤣.

[deeege]

I agree with you I’m not saying you’re lying I’m saying that on the whole companies won’t pay 1990s prices these days,if a company has to get quotes they’ll see the difference in prices obviously.
One example I know a guy that cleaned BMW-MINI dealership he did it for years took him forever to clean it as he was meticulous when cleaning the insides, he eventually went over to the pole and got outsides done quicker but even then he was working at a snails pace.
He was getting way over the odds for cleaning it and when the staff and management got changed he was gone and the new price was a 1/3rd reduced by 1 clean also over a 6 weekly period,he used to look after them like freshly laid eggs 🥚 I told him for years wasting you’re time m8.

He was “cleaning it for years” and charging “way over the odds” and you told him “for years he’s wasting his time”? 

You contradict yourself in every post Nigel, you make no sense.

[NWH]

Read what I have said you fool I know he has and know he wasn’t lying stop jumping on the slightest thing to make people look small and wrong,in general commercial work is finished as far as ridiculous prices go certain people are in a price bubble I’m one of them.
500 notes to clean a commercial building just after sunrise is gone then on to the next one then a few houses + Vat then home,seen it being done and watched the tears fall after the fan was blocked with 💩 down the line.
It’s like something you’d read someone to get em off to sleep these days.

[Don Kee]

Read what I have said you fool I know he has and know he wasn’t lying stop jumping on the slightest thing to make people look small and wrong,in general commercial work is finished as far as ridiculous prices go certain people are in a price bubble I’m one of them.
500 notes to clean a commercial building just after sunrise is gone then on to the next one then a few houses + Vat then home,seen it being done and watched the tears fall after the fan was blocked with 💩 down the line.
It’s like something you’d read someone to get em off to sleep these days.

Be honest, you’d had a drink last night hadn’t you?
You went off into turbo bullpoo mode, even for you 

[CleanClear]

I’d have people say to me you’re mad m8

Thats mostly on here i think 

[AuRavelling79]

Read what I have said you fool I know he has and know he wasn’t lying stop jumping on the slightest thing to make people look small and wrong,in general commercial work is finished as far as ridiculous prices go certain people are in a price bubble I’m one of them.
500 notes to clean a commercial building just after sunrise is gone then on to the next one then a few houses + Vat then home,seen it being done and watched the tears fall after the fan was blocked with 💩 down the line.
It’s like something you’d read someone to get em off to sleep these days.

You do that quite often Nigel. Mainly to yourself.

[AuRavelling79]

I'm interested to get opinions and advice from people who deal with bigger commercial clients.

So i have a comercial client who we have been cleaning for over 7 years. Its a large local business with multiple sites in our area.

We don't have a contract with them so we just work adhoc for them, as and when required and invoice them

This last year thought they have a number of times booked large amounts of work and then cancelled it at the last moment.

A couple of weeks back they booked 8 days full of work. and then cancelled it all the day before it was due to start.

they have now got in touch and want work completed this week for an open day they have on saturday.

how would you handle this? my issue is i have no terms of cancellation for commercial work. they issue PO's but then cancel them.

before this year we had none of these issues whatsoever. they have always tended to book in work with little notice, but we have been flexible and moved jobs around to fit them in, and we earn good money for them. its the last minute cancelling thats the issue here

the issue is i suppose i cant be moving all work off friday to do this job, if they are going to cancel it and then we have a work free day

I would treat each account on its own merit. Occasionally an unforeseen cancellation is because the client has no option. If it has happened too much I would ask to speak with my main contact and explain that it is difficult to take a last minute cancellation as I have prepared staff, moved other work to accommodate etc.

I am sure that your customer would understand.

If it comes back that THEY are being messed about then I would try to be a more accommodating myself.

Without knowing why they cancel I am not sure how to proceed.

[Richard iSparkle]

I'm interested to get opinions and advice from people who deal with bigger commercial clients.

So i have a comercial client who we have been cleaning for over 7 years. Its a large local business with multiple sites in our area.

We don't have a contract with them so we just work adhoc for them, as and when required and invoice them

This last year thought they have a number of times booked large amounts of work and then cancelled it at the last moment.

A couple of weeks back they booked 8 days full of work. and then cancelled it all the day before it was due to start.

they have now got in touch and want work completed this week for an open day they have on saturday.

how would you handle this? my issue is i have no terms of cancellation for commercial work. they issue PO's but then cancel them.

before this year we had none of these issues whatsoever. they have always tended to book in work with little notice, but we have been flexible and moved jobs around to fit them in, and we earn good money for them. its the last minute cancelling thats the issue here

the issue is i suppose i cant be moving all work off friday to do this job, if they are going to cancel it and then we have a work free day

I would treat each account on its own merit. Occasionally an unforeseen cancellation is because the client has no option. If it has happened too much I would ask to speak with my main contact and explain that it is difficult to take a last minute cancellation as I have prepared staff, moved other work to accommodate etc.

I am sure that your customer would understand.

If it comes back that THEY are being messed about then I would try to be a more accommodating myself.

Without knowing why they cancel I am not sure how to proceed.

yes i think this is the way to manage it.

on one hand this has happened a few times this year, but i need to look after my relationship with the contact.

its gauling when they cancel so close to a clean, but i think there is a lot of upheaval at their workplace and my contact is just as wrong footed by it as me (though he's not oput of pocket of course)

i'll arrange a meeting with him in  a couple of weeks

R

[NWH]

Why are you so keen to look after you’re contact if he’s cancelling etc.

[Bungle]

I'm interested to get opinions and advice from people who deal with bigger commercial clients.

So i have a comercial client who we have been cleaning for over 7 years. Its a large local business with multiple sites in our area.

We don't have a contract with them so we just work adhoc for them, as and when required and invoice them

This last year thought they have a number of times booked large amounts of work and then cancelled it at the last moment.

A couple of weeks back they booked 8 days full of work. and then cancelled it all the day before it was due to start.

they have now got in touch and want work completed this week for an open day they have on saturday.

how would you handle this? my issue is i have no terms of cancellation for commercial work. they issue PO's but then cancel them.

before this year we had none of these issues whatsoever. they have always tended to book in work with little notice, but we have been flexible and moved jobs around to fit them in, and we earn good money for them. its the last minute cancelling thats the issue here

the issue is i suppose i cant be moving all work off friday to do this job, if they are going to cancel it and then we have a work free day

But you leave a note with your next clean date as you said in another thread. How do you tell them that you are no longer coming on the set date? Seems like you're prioritising this commercial job over your bread and butter work.

[Richard Stevenson]

I agree with you I’m not saying you’re lying I’m saying that on the whole companies won’t pay 1990s prices these days,if a company has to get quotes they’ll see the difference in prices obviously.
One example I know a guy that cleaned BMW-MINI dealership he did it for years took him forever to clean it as he was meticulous when cleaning the insides, he eventually went over to the pole and got outsides done quicker but even then he was working at a snails pace.
He was getting way over the odds for cleaning it and when the staff and management got changed he was gone and the new price was a 1/3rd reduced by 1 clean also over a 6 weekly period,he used to look after them like freshly laid eggs 🥚 I told him for years wasting you’re time m8.

I think there are a few comments by window cleaners who don't know any thing about commercial work. Stick to what you know.

[NWH]

Yeah I will be sticking to what I know over the next 2 years that way I know I’ll still have work for us to do.

[NWH]

As for sticking to what you know cleaning windows is cleaning windows whether it be hospitals car showrooms etc,abseiling or similar then you’d have a point.

[deeege]

Have a day off Nigel. You’re embarrassing yourself now.

[NWH]

Here he is again 🤣🤣

[Don Kee]

Yeah I will be sticking to what I know over the next 2 years that way I know I’ll still have work for us to do.

Us?
Is this you and the bloke down the pub?

[Richard iSparkle]

I'm interested to get opinions and advice from people who deal with bigger commercial clients.

So i have a comercial client who we have been cleaning for over 7 years. Its a large local business with multiple sites in our area.

We don't have a contract with them so we just work adhoc for them, as and when required and invoice them

This last year thought they have a number of times booked large amounts of work and then cancelled it at the last moment.

A couple of weeks back they booked 8 days full of work. and then cancelled it all the day before it was due to start.

they have now got in touch and want work completed this week for an open day they have on saturday.

how would you handle this? my issue is i have no terms of cancellation for commercial work. they issue PO's but then cancel them.

before this year we had none of these issues whatsoever. they have always tended to book in work with little notice, but we have been flexible and moved jobs around to fit them in, and we earn good money for them. its the last minute cancelling thats the issue here

the issue is i suppose i cant be moving all work off friday to do this job, if they are going to cancel it and then we have a work free day

But you leave a note with your next clean date as you said in another thread. How do you tell them that you are no longer coming on the set date? Seems like you're prioritising this commercial job over your bread and butter work.

we leave a next clean date, but sometimes they do need moving.. bank holidays, sickness, annual leave, van issues etc etc

we dont like to move things about but we do if needs be.

this commercial client  is bringing an extra £10,000 profit to me this year so its important to get the money while i can.

but yes, its a balancing act how far i can deal with it when they swap things about

[Stoots]

Just a thought but if you are running a tight ship in terms of leaving next clean dates and being military about it wouldnt you be better concentrating on growing your regular domestic work rather than having to change your entire customers clean dates for a commercial job that may or may not come off ?

Of course if you didnt leave next clean dates you may be more flexible to fit in ad hoc work ?   

[Splash & dash]

I'm interested to get opinions and advice from people who deal with bigger commercial clients.

So i have a comercial client who we have been cleaning for over 7 years. Its a large local business with multiple sites in our area.

We don't have a contract with them so we just work adhoc for them, as and when required and invoice them

This last year thought they have a number of times booked large amounts of work and then cancelled it at the last moment.

A couple of weeks back they booked 8 days full of work. and then cancelled it all the day before it was due to start.

they have now got in touch and want work completed this week for an open day they have on saturday.

how would you handle this? my issue is i have no terms of cancellation for commercial work. they issue PO's but then cancel them.

before this year we had none of these issues whatsoever. they have always tended to book in work with little notice, but we have been flexible and moved jobs around to fit them in, and we earn good money for them. its the last minute cancelling thats the issue here

the issue is i suppose i cant be moving all work off friday to do this job, if they are going to cancel it and then we have a work free day

But you leave a note with your next clean date as you said in another thread. How do you tell them that you are no longer coming on the set date? Seems like you're prioritising this commercial job over your bread and butter work.

we leave a next clean date, but sometimes they do need moving.. bank holidays, sickness, annual leave, van issues etc etc

we dont like to move things about but we do if needs be.

this commercial client  is bringing an extra £10,000 profit to me this year so its important to get the money while i can.

but yes, its a balancing act how far i can deal with it when they swap things about

Is it 10 k profit or 10 k turnover from the job  ?

[Smudger]

my thoughts as well