[Ggh]

I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.

AND the occasional but persistent scaremonger on here?

It's not scaremonering if it's lived reality.

But it’s not reality is it you have been predicting huge rises of 189% increase already  and that simply is not the case it’s all conjecture and guess work at best and at worst  just scaremainering, some people like to be harbingers of doom  and try and sensationalise  the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look . We

Heating oil gone up 300% in last couple of years.

[AuRavelling79]

I’ve lost one for definite due to money issues and picked up two.
Of all the customers that chat, the energy crisis is top of the agenda.

Why do you think that you picked up the two?

[Arnold Palmer]

My electric.





Up 210% in one year.

[AuRavelling79]

My electric.





Up 210% in one year.

Does your personal experience with your bills reflect on what cancellations or reduction in frequency you are experiencing from your customers?

For example, how many cancellations over energy are you getting per 1000 customers?

[AuRavelling79]

I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.

AND the occasional but persistent scaremonger on here?

It's not scaremonering if it's lived reality.

But it’s not reality is it you have been predicting huge rises of 189% increase already  and that simply is not the case it’s all conjecture and guess work at best and at worst  just scaremainering, some people like to be harbingers of doom  and try and sensationalise  the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look . We

Heating oil gone up 300% in last couple of years.

Same question as to Soupy - this thread is about cancellations.

Does your personal experience with your bills reflect on what cancellations or reduction in frequency you are experiencing from your customers?

For example, how many cancellations over energy are you getting per 1000 customers?

[Arnold Palmer]

Very few so far.

Hopefully disasTruss will come out with something half way decent this week. 

[Splash & dash]

I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.

AND the occasional but persistent scaremonger on here?

It's not scaremonering if it's lived reality.

But it’s not reality is it you have been predicting huge rises of 189% increase already  and that simply is not the case it’s all conjecture and guess work at best and at worst  just scaremainering, some people like to be harbingers of doom  and try and sensationalise  the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look .

I've shown you already how it's true. Are you calling me a liar?

No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality

[DJW]

I’ve lost one for definite due to money issues and picked up two.
Of all the customers that chat, the energy crisis is top of the agenda.

Why do you think that you picked up the two?

Either because I’m on CIU or they want their windows cleaned.

[Arnold Palmer]

No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality

210%





What was your p/kwh in Aug last year and what is it now?

[DJW]

I have a boat in a marina. Here’s what the owners are expecting:

[SB Cleaning]

No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality

210%





What was your p/kwh in Aug last year and what is it now?

Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET

[Arnold Palmer]

No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality

210%





What was your p/kwh in Aug last year and what is it now?

Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET

What was your p/kwh in Aug last year and what is it now?

[Arnold Palmer]

Most of our bills don't go up again until October though, so your 210% might apply to you but not everyone....YET

Sure, your customer's direct bills may have only gone up 70-100% in 12 months but most of your customers will work for / have businesses, and they are getting screwed. Unless like Jack all your customers are retired / somehow completely immune to the cost of tories crisis.

[Mike Burd]

I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.

AND the occasional but persistent scaremonger on here?

It's not scaremonering if it's lived reality.

But it’s not reality is it you have been predicting huge rises of 189% increase already  and that simply is not the case it’s all conjecture and guess work at best and at worst  just scaremainering, some people like to be harbingers of doom  and try and sensationalise  the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look .

I've shown you already how it's true. Are you calling me a liar?

No Ime not calling you a list ime just saying my bills and friends and families have gone up but nothing like you have been saying , there is a big difference between predicted increases and reality

The thing you miss is that much economic activity is based on confidence. So if I think my domestic fuel bills are going to double, I won't make a financial commitment. We've seen a lot less sign up this year compared to last as they have to accept our T&Cs which is a three clean commitment and if bills are doubling in October, why would you?

When the new figure for October was first mooted, we saw a decrease in signups and an increase in cancels after it stabilised following the April hike.

In general, we get very few cancels in the summer and about 5% drop off between October & May. It might seem high, but with the number of new ones through the summer, it's not that extreme. Effectively we're starting two new rounds through the summer so a lot will be "messers".

I'm optimistic that there will be an announcement in the next day or two to steady people's nerves, but we're heading for tough times. Interest rates may yet do as much or more damage - but that's for another day.

[Ggh]

I might be adding 2+2 and making 5 but I've taken on 2 today and done another quote when previously it's been very quiet, I wonder if the good news stories about energy prices possibly being frozen being circulated by the same scaremonging media thats scared everyone poopless might mean we're turning a corner.

AND the occasional but persistent scaremonger on here?

It's not scaremonering if it's lived reality.

But it’s not reality is it you have been predicting huge rises of 189% increase already  and that simply is not the case it’s all conjecture and guess work at best and at worst  just scaremainering, some people like to be harbingers of doom  and try and sensationalise  the situation, there are several on hear that spout utter rubbish ,one can only assume they believe their own hype but have no idea how foolish they make themselves look . We

Heating oil gone up 300% in last couple of years.

Same question as to Soupy - this thread is about cancellations.

Does your personal experience with your bills reflect on what cancellations or reduction in frequency you are experiencing from your customers?

For example, how many cancellations over energy are you getting per 1000 customers?

We’re about 85% commercial solar.
Just have one guy on residential windows.
Like yourself,most of our window customers are affluent retirees.
The coming storm isn’t a problem for us. However, I can sympathise with the concern of those running multiple vans cleaning solely residential windows, as their work will inevitably include a broader economic demographic.
We lost a lot of work during Covid and I can relate to the stress and potential issues facing some companies today. Once again down to this mishandling by the government.
Dude.

[AuRavelling79]

Ggh/Dud. 

Why would residential customers of multi van operators be more likely to cancel than residential customers of a one man band?

Maybe it's partly because some multi van domestic operations have a relatively high turnover of new customers anyway and maybe for one or two their reviews are mediocre.

And yet the government you keep slagging off kept most of our residential customers and small businesses afloat during Covid and have promised the same over energy bills. Perhaps our customers aren't panicky and will see what comes through.

Just because some didn't qualify for Covid doesn't mean that the majority of customers didn't or won't with energy.

Even the biggest moaners on here aren't experiencing a large fall off in numbers yet are they?

[Ggh]

Dude. How does one qualify for Covid?

Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.

[AuRavelling79]

Dude. How does one qualify for Covid?

Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.

People who are close to being skint aren't usually window cleaning customers anyway.

[Arnold Palmer]

Dude. How does one qualify for Covid?

Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.

People who are close to being skint aren't usually window cleaning customers anyway.

Correct. Many had plenty money until rampant inflation though.

https://news.sky.com/story/cost-of-living-crisis-britons-on-45-000-will-need-help-paying-energy-bills-not-just-those-on-benefits-chancellor-says-12682533

£45,000 p/a won't be enough according to former chancellor Nadim Zahawi.

[Mike Burd]

Dude. How does one qualify for Covid?

Ultimately, if people are skint, they will cancel their window cleaner.
More people will be skint soon.
If your business is exposed to this issue, be concerned.

People who are close to being skint aren't usually window cleaning customers anyway.

That's why the first hike wasn't a huge worry as most customers could swallow that. The forecasted October one would have had big implications though.

In answer to your earlier question, multi van operators are more susceptible because they can't generate the customer loyalty that a personal relationship does. And generalising - their prices will be higher than most single operators.