[Slacky]

If you don't know Im not explaining.

[Slacky]

You did everything by the book imo, hopefully she sits down and realises how unreasonable she's been and coughs up.

I didn’t think she would, but I invoiced her again today and she paid.

She’s on the ‘suspended’ list now.

[G Griffin]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

[Shrek]

I just lost one , I’ve been doing their windows 3 years. Didn’t even let me tell the new price just said they used to have someone before me who charged £6 a month (I’m £20 once every 2 months) . I reminded them that they employed me because the £6 a month beer money guy stopped turning up and only cleaned the glass. Said all the best and drove off

[AuRavelling79]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

So do nothing and moan? I see a pattern with you. I'm old enough to remember really  high inflation in the 70's and then you might get 10% in savings while inflation was 15%.

I learned then to save so that every £100 at least dropped only a few pounds not more than ten.

The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.

So people can do things to help themselves.

[Arnold Palmer]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

So do nothing and moan? I see a pattern with you. I'm old enough to remember really  high inflation in the 70's and then you might get 10% in savings while inflation was 15%.

I learned then to save so that every £100 at least dropped only a few pounds not more than ten.

The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.

So people can do things to help themselves.

Do you have any other straw men you'd like to burn down?

Leaving large sums of money in a savings account that is being outstripped by inflation isn't a fiscally prudent thing to do. "Doing nothing and moaning" isn't great either but those aren't the only 2 options.

[G Griffin]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

So do nothing and moan? I see a pattern with you. I'm old enough to remember really  high inflation in the 70's and then you might get 10% in savings while inflation was 15%.

I learned then to save so that every £100 at least dropped only a few pounds not more than ten.

The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.

So people can do things to help themselves.

I'm not saying do nothing and moan.
Someone mentioned interest rates rising, this will affect people with mortgages and debts and may lead to a loss of custom. I would suggest replacing lost custom or accepting any losses rather than hoping my customers would be better off due to interest rate rises.

[G Griffin]

The combination of high energy bills and high mortgage payments will certainly be interesting.

This is the downside of an increase in interest rates.

[AuRavelling79]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

So do nothing and moan? I see a pattern with you. I'm old enough to remember really  high inflation in the 70's and then you might get 10% in savings while inflation was 15%.

I learned then to save so that every £100 at least dropped only a few pounds not more than ten.

The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.

So people can do things to help themselves.

I'm not saying do nothing and moan.
Someone mentioned interest rates rising, this will affect people with mortgages and debts and may lead to a loss of custom. I would suggest replacing lost custom or accepting any losses rather than hoping my customers would be better off due to interest rate rises.

What  kind of customers do you have? What ages are they generally? Are they homeowners? Do they have the trappings of a comfortable lifestyle or business? If you know your "business" and interact with your customers well it can give you some insight.

Actually Griff - would you kindly tell us what you are doing with your business to help buttress and insulate it from the ravages of inflation and tougher times?

[AuRavelling79]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

So do nothing and moan? I see a pattern with you. I'm old enough to remember really  high inflation in the 70's and then you might get 10% in savings while inflation was 15%.

I learned then to save so that every £100 at least dropped only a few pounds not more than ten.

The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.

So people can do things to help themselves.

Do you have any other straw men you'd like to burn down?

Leaving large sums of money in a savings account that is being outstripped by inflation isn't a fiscally prudent thing to do. "Doing nothing and moaning" isn't great either but those aren't the only 2 options.

Absolutely correct about savings but the subject at that point was savings and interest wasn't it? When folk retire they tend to realise their assets - taking their pensions and maybe selling their businesses - and go for safe and cautious investments.

The best customers for retention IMO are the retired well off. Just the sort who have ready access to savings accounts (on top of a mortgage free home and other investments.)

[G Griffin]

If you don't know Im not explaining.

I'll go with what I think you meant then.
There is a difference between the BoE increasing interest rates and swapping an ISA to one with a higher rate. An increase in interest rates has far wider implications than someone changing their ISA.
And if you did get an extra few percent, your £30k would still be worth less with double digit inflation.

So do nothing and moan? I see a pattern with you. I'm old enough to remember really  high inflation in the 70's and then you might get 10% in savings while inflation was 15%.

I learned then to save so that every £100 at least dropped only a few pounds not more than ten.

The other side of the coin is that if you had a mortgage then the principal owed would be less in real terms if it was reduced say 10% by inflation.

So people can do things to help themselves.

I'm not saying do nothing and moan.
Someone mentioned interest rates rising, this will affect people with mortgages and debts and may lead to a loss of custom. I would suggest replacing lost custom or accepting any losses rather than hoping my customers would be better off due to interest rate rises.

What  kind of customers do you have? What ages are they generally? Are they homeowners? Do they have the trappings of a comfortable lifestyle or business? If you know your "business" and interact with your customers well it can give you some insight.

Actually Griff - would you kindly tell us what you are doing with your business to help buttress and insulate it from the ravages of inflation and tougher times?

I have a wide range of customers. I'm up North so relatively cheap and clean infrequently. I've too many customers really.
I've had no problems so far because of the above, I think. If a valued customer had some money problems I'd try some sort of agreement eg fronts cleaned one time and backs the next, fronts only, tops only, an every other  time I'm round clean, or a temporary cancellation of cleaning etc. If they want to cancel, I could handle quite a few and would start to take on new customers some of which I've been turning down.
I don't target a particular type of customer and I don't try and guess their ability to pay.

I was explaining how a monetarist system works and how the BoE uses the rate of interest to curb inflation.
I thought you'd be grateful with me just being a poorly paid part time window cleaner  .

[AuRavelling79]

I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?

What do you mean by infrequently? (In weeks/months) And relatively cheap?

[G Griffin]

I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?

What do you mean by infrequently? (In weeks/months) And relatively cheap?

Thanks.
My Northern price and southern frequency of clean doesn't have that much of an impact on their household bills it seems. So far anyway.
I haven't lost any but that was before the BoE raised interest rates, so we'll see. 

[AuRavelling79]

I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?

What do you mean by infrequently? (In weeks/months) And relatively cheap?

Thanks.
My Northern price and southern frequency of clean doesn't have that much of an impact on their household bills it seems. So far anyway.
I haven't lost any but that was before the BoE raised interest rates, so we'll see.

You've lost me by 'southern frequency of clean'.  Please explain.

[dazmond]

I'm glad you have had no problems so far. Why do you think that is down to you being up North, cleaning infrequently and relatively cheap?

What do you mean by infrequently? (In weeks/months) And relatively cheap?

Thanks.
My Northern price and southern frequency of clean doesn't have that much of an impact on their household bills it seems. So far anyway.
I haven't lost any but that was before the BoE raised interest rates, so we'll see.

You've lost me by 'southern frequency of clean'.  Please explain.

He must mean 8 weekly as 4 weekly is the normal standard frequency for most of us here in the North West

[G Griffin]

It can get 8W or longer sometimes.
Some round here still do fortnightly.
If someone can't pay for what could be a handful of cleans a year then we have to leave it. I try to work out how much (not a figure) someone wants their windows cleaned and try to accommodate them.
I had a single mum in a biggish, old house go to front and one downstairs side window only at a reduced price recently. I do the side upstairs anyway because she's been a good customer over the years.

[Slacky]

I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.

Seriously when their plants are that important to them they need another window cleaner.

[Shrek]

I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.

Seriously when their plants are that important to them they need another window cleaner.

Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆

[Splash & dash]

I had one get cancelled yesterday because ‘there are flowers growing in front of one of the windows’.

Seriously when their plants are that important to them they need another window cleaner.

Iv had a lot of customers cancel over the years but iv never had that excuse 😂
Maybe someone should start a thread on reasons customers cancel , might be a right larf 😆

I had a customer cancel because  I severely traumatised her dog and it had only just recovered by my next visit 4 weeks later 😂😂😂😂

[G Griffin]

It wasn't a healer then?