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NBwcs

  • Posts: 880
Re: Cancels Galore
« Reply #460 on: October 30, 2022, 12:29:30 am »
Usual ebb and flow, but will reserve judgement when winters here, still ridiculously mild round here 20 degrees today, heating's not been on yet. Tv is back to filling quiet news days with horror stories, this morning there was an interview with a woman talking about pensioners having to sell the tv to make ends meet  ::)roll. As of Monday im not taking any more new custy's on, i've got about 20+ extra going into winter above my usual cut off, which is on top of an existing buffer. I take it a day at a time, still fully expecting some loss, but at the end of the day, we only need to get to spring when the weathers improves  and new enquiries will come in.

zesty

  • Posts: 2452
Re: Cancels Galore
« Reply #461 on: October 30, 2022, 07:48:55 am »
It must be area and competition dependent.

My websites rank top for my area but I don’t get tonnes of new work like some.

There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.

In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.

Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .

I’ve no idea what they charge, I’ve never had someone say they are getting other quotes, I rarely get emails asking for quotes.

It has to be the area and or competition. I can’t think of any other reason.

Granny

  • Posts: 823
Re: Cancels Galore
« Reply #462 on: October 30, 2022, 09:11:02 am »
Two cancellations last week.
One I have been doing for over 10 years the other for about 4 years.
Both  were really apologetic but said it's cost of living, I suspect mortgage.
At least we know it's not quality of clean otherwise we wouldn't have had them for all that time.
Picked a few up so it's not all gloom and doom.

james peters

  • Posts: 950
Re: Cancels Galore
« Reply #463 on: October 30, 2022, 09:21:15 am »
It must be area and competition dependent.

My websites rank top for my area but I don’t get tonnes of new work like some.

There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.

In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.

Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .

I’ve no idea what they charge, I’ve never had someone say they are getting other quotes, I rarely get emails asking for quotes.

It has to be the area and or competition. I can’t think of any other reason.

I think the first port of call is facebook.    someone mentioned it earlier in this thread.
I see a few companies in my area advertising on fb weekly for softwashing / pressure washing, and this time of year gutter emptying.  It must work for them, because they keep advertising.

All my softwash jobs  are from window cleaning sustomers ... ( dont get many )
however I do get a lot of repeat fascia and gutter cleans from my window cleaning customers.

The good thing about them already being customers is that you dont need to go out and quote .

Granny

  • Posts: 823
Re: Cancels Galore
« Reply #464 on: October 30, 2022, 10:09:02 am »
I'd rather go knock on doors or even poke my eyes out with rusty needles than go anywhere  near Zuckerbergs cess-pit.

DJW

  • Posts: 1008
Re: Cancels Galore
« Reply #465 on: October 30, 2022, 11:21:44 am »
What’s wrong with you? It’s brilliant. You can put your holiday snaps on there or even pictures of your pint. I use it to tell everyone I’ve just checked into Gatwick. Even put pictures of your breakfast.
Ive got 150 pictures of me with a phone infront of a mirror.
Class!

Jay Le Huray

  • Posts: 647
Re: Cancels Galore
« Reply #466 on: October 30, 2022, 03:50:39 pm »
It must be area and competition dependent.

My websites rank top for my area but I don’t get tonnes of new work like some.

There are a ridiculous amount of window cleaners round my way, so it’s much harder to get cream work.

In fact I’m genuinely shocked how few softwashing jobs I get, given I was the first in my area to offer the service and have a dedicated website.

Guessing others are a lot cheaper than you , they have jumped on the bandwagon and competing with each other on price , bit like WFP years ago , we have just picked up 4 softwashing jobs very strange at this time of year .

I’ve no idea what they charge, I’ve never had someone say they are getting other quotes, I rarely get emails asking for quotes.

It has to be the area and or competition. I can’t think of any other reason.

I think the first port of call is facebook.    someone mentioned it earlier in this thread.
I see a few companies in my area advertising on fb weekly for softwashing / pressure washing, and this time of year gutter emptying.  It must work for them, because they keep advertising.

All my softwash jobs  are from window cleaning sustomers ... ( dont get many )
however I do get a lot of repeat fascia and gutter cleans from my window cleaning customers.

The good thing about them already being customers is that you dont need to go out and quote .
As i mentioned earlier I've got loads of new work window cleaning and gutters /facia jobs recently using Facebook

dazmond

  • Posts: 23966
Re: Cancels Galore
« Reply #467 on: October 30, 2022, 04:31:24 pm »
I never go looking for new work,I have no website either and I always still seem to pick up a trickle of new jobs all year round...usually when I've just lost a job too..

I've not noticed anything different to the last 29 years in which we ve had 2 recessions!in fact my business has gone from strength to strength since the 2008 recession
price higher/work harder!

dazmond

  • Posts: 23966
Re: Cancels Galore
« Reply #468 on: November 02, 2022, 07:31:01 am »
Picked up a £20 job on Monday and a £30 job yesterday.i also had a customer say isn't it about time you put your price up for the windows?(her windows are £65 and take an hour to clean).I told her they'll be going up in April next year to £70....

No cancellations at present....🙂
price higher/work harder!

DJW

  • Posts: 1008
Re: Cancels Galore
« Reply #469 on: November 02, 2022, 08:48:45 am »
So have you booked to go to Elevenerife yet?

AuRavelling79

  • Posts: 25382
Re: Cancels Galore
« Reply #470 on: November 02, 2022, 08:54:18 am »
Just had an 8 weekly customer phone to ask if I can bring next week's clean forward to this week and fit her in in seven weeks just before Xmas.

As it's a reasonable size standalone £60.00 (but within a quarter of a mile outside a village I am in pretty often) I am happy to do so.

So far from getting cancellations, I'm even getting a request for a quicker turnaround.

It's a game of three halves!

NWH

  • Posts: 16952
Re: Cancels Galore
« Reply #471 on: November 02, 2022, 09:31:22 am »
Had one cancel last week only a small one though because of ££ etc,we do 7 in the road of 9 or 10 houses I can’t understand it really why not just say can you put us back a few months and we will go from there when you’re next round.

Ggh

  • Posts: 1776
Re: Cancels Galore
« Reply #472 on: November 02, 2022, 01:18:51 pm »
I'd rather go knock on doors or even poke my eyes out with rusty needles than go anywhere  near Zuckerbergs cess-pit.

Post of the year!

Not noticed a big drop off on the windows, however, most of ours are retired people on nice pensions.

G Griffin

  • Posts: 40745
Re: Cancels Galore
« Reply #473 on: November 02, 2022, 03:04:12 pm »
October is going to be shhhhhhhhhhhhhhiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiit.

 ;D
December will be magic but a bird in the hand is worth two in the Bush.
What about offering a warm in the van while you clean someone's windows? Fire up the heated seats, they get a warm and we don't lose a customer.
That's the true spirit of Christmas. Oh, and make sure they notice the tip jar on the dashboard when you're tucking them in.
⭐⭐⭐⭐⭐⭐

NWH

  • Posts: 16952
Re: Cancels Galore
« Reply #474 on: November 02, 2022, 03:15:09 pm »
I’ve noticed people saying windows not dropping off yet etc but I think it’s still too early to say what’s happening in you’re particular business,things like facias and gutters driveway cleaning roof cleaning all goes towards smartening the house up to sell.
Even if you’ve just taken on a few windows only customers you won’t know how reliable or good they are till well  into the new year,I’m not being doom and gloom but stopping non essential stuff is literally round the corner on top of that it’s winter.

Splash & dash

  • Posts: 4364
Re: Cancels Galore
« Reply #475 on: November 02, 2022, 03:36:05 pm »
I’ve noticed people saying windows not dropping off yet etc but I think it’s still too early to say what’s happening in you’re particular business,things like facias and gutters driveway cleaning roof cleaning all goes towards smartening the house up to sell.
Even if you’ve just taken on a few windows only customers you won’t know how reliable or good they are till well  into the new year,I’m not being doom and gloom but stopping non essential stuff is literally round the corner on top of that it’s winter.



That’s just it though we have picked up 4 decent sized detached houses for softwashing which has never happened before at this time of the year , we are still also doing gfs cleans again unusual for this time of the year , gutter vaccing is down and that’s what we would normally be  busy with now  , all very strange , and still picking up regular window  cleaning jobs , but enquiries are down compared to normal but we are getting well over 90% of the jobs we are quoting.

NWH

  • Posts: 16952
Re: Cancels Galore
« Reply #476 on: November 02, 2022, 04:28:42 pm »
Yes m8 of course some people aren’t noticing drop offs but it’s imo on the cusp of happening for a lot of people,I had an Estate Agents question my invoice lol it’s been the same for years just wondered blah blah for windows we’ve only got 1 window,complete nonsense if people haven’t the cash  just say don’t look for excuses.
Saying that I’ve had 3 come back after building works been completed,i could always jet off to Daz’s weekend hideaway in the Maldives 🇲🇻 to de stress.

alank

  • Posts: 648
Re: Cancels Galore
« Reply #477 on: November 02, 2022, 05:43:58 pm »
Just the normal ebb and flow of work. Loss a couple gain a couple up to now apart from two domestics one at £35 and one at £45 monthly and a commercial at £500 a year for three cleans who all said they are now short of cash and economising.

robbo333

  • Posts: 2419
Re: Cancels Galore
« Reply #478 on: November 02, 2022, 05:58:29 pm »
I've lost about 6 customers, since March, due to 'cost of living'.
These have been replaced with new customers, without any advertising.
I've actually had more customers say to me 'are you putting your prices up, because everything is going up?
I have an instant reply to this saying 'funny you mention that, you actually beat me to it' and they are happy with a small price increase.
Just keep doing what you are doing...and do it well.
"Thank you for calling: if you have a 1st floor flat, mid terraced house, lots of dogs, no parking, no side access, or no sense of humour, please press hold!
For all other enquiries, please press1"

deeege

  • Posts: 5008
Re: Cancels Galore
« Reply #479 on: November 03, 2022, 06:25:30 am »
Lost a few to house moves and gained a few, but the new enquiries have been veeeeery quiet for a few weeks now.

Have also lost a good sized commercial job to someone cheaper, multi sites, was worth roughly £400 a month so not ideal.
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."